Many Windows users have experienced an issue where they are not able to sign in to their windows 11/10 system because of failed sign-in attempts or due to shutting down the system many times.
The users are frustrated since they can’t do anything about it. The user may have forgotten their PIN to log in to the system, or the system may have been forcibly shut down numerous times if it became stuck when using or installing software, for example.
As a result, we’ve developed a list of the finest available solutions that will undoubtedly aid consumers in fixing this problem.
To learn more, please continue reading this article.
NOTE: Before that make sure you have admin credentials of your system and the Microsoft Account Password to reset the PIN. If not, please wait for an hour or so and give it a try to sign in to the system with a correct PIN.
Try resetting the PIN from Login Screen
To do this, first of all, you need to make the system go into sleep mode and after waking up, try to reset the PIN instead of trying to enter the password. Let us see the steps below on how you can do it.
Step 1: First, click the Power button icon on the rightmost corner of the screen as shown below.
Step 2: Then, select the Sleep option from the list.
Step 3: Press any key on the keyboard to wake the system up and this opens the login screen.
Step 4: Instead of entering the password to log in, this time click I forgot my PIN link just below the PIN textbox as shown in the below image.
Step 5: Microsoft Sign in window appears on the screen and click the Use your password instead.
Step 6: Enter your Microsoft Account password and tap on the Sign in button as shown below.
Step 7: Now it will ask you to verify your identity so click on the Text option which will confirm and send you a code on your number.
Step 8: Verify your phone number by entering the last 4 digits of your number and click the Send code to continue.
Step 9: Once you receive a message with a code sent by Microsoft on your phone number, enter the code and click Verify.
Step 10: In the new window, it will ask you to confirm whether you are sure of resetting the PIN for your system.
Step 11: So click Continue to go to reset PIN window.
Step 12: In the Set up a PIN window, Enter New PIN and Confirm PIN and tap on OK to reset the PIN.
Step 13: Once it is done, go to the login screen and enter the new PIN just now created and try to sign in to the system.
You should now be able to log in to your windows system easily without any sign-in issue.
Edit the Account Lock Policy in the Windows system using Local Group Policy Editor
NOTE: This method can be performed if any user is having admin privileges, which means the user has the credentials of the Administrator account of the system. Also if you are running the Windows 11/10 Home edition, then please refer to this article to access the local group policy editor on the home version.
If you have the admin account credentials, please follow these simple steps given below on how to do it.
Step 1: Once you are on the login screen on your system, enter the credentials of the admin account and log in to the system.
Step 2: After you are logged in, press Windows + R keys together to open the Run command box.
Step 3: Then, Enter gpedit.msc in the Run command box and hit Enter key to open the Local Group Policy Editor.
Step 4: After it opens up, Browse using the path given below to reach the Account Lockout Policy.
Computer Configuration\Windows Settings\Security Settings\Account Policies\Account Lockout Policy
Step 5: Make sure you have selected Account Lockout Policy on the left side panel of the editor window.
Step 6: After that, on the right side double-click on the Account lockout threshold option to open it.
Step 7: In the Account lockout threshold Properties window, click on the Local Security Setting tab.
Step 8: Next enter the value 0 under the Account will not lock out option and tap on Apply and OK to make changes.
Step 9: Close the Local Group Policy Editor window and restart the system.
Step 10: After the system boots up, enter the user account PIN to try to sign in to the system.
This must solve your issue.
Let us know if any of these options worked for you in the comments section!
Hey! I am a software engineer who loves to solve technical issues and guide people in a simple and effective way as possible. Currently writing articles on tech problems is my thing!