Fix Windows Media Player not working issue in Windows 10 / 11

Has your Windows Media Player in your Windows 10 stopped working or does it not play MP4 and DVD files anymore? Well, these are some of the common issues of the Windows Media Player reported by many Windows 10 users. However, the good news is, there are a couple of fixes to resolve this type of issue. Let’s see how.

Method 1: Using Services


Step 1: Desktop > click Start button > search box > type Services > click on the result.


Start Services Result


Step 2: Services window > right side of the pane > under Name > scroll down > double – click on Windows Media Player Network Sharing Services.


Services Windows Media Player Network Sharing Services


Step 3: Next window > General tab > Startup type > Automatic> Apply > OK.

Step 4 – Click on Start to Start the service.


Windows Media Player Service Min


This should resolve the Windows Media Player issue and it should play videos normally now.

Method 2: Using Troubleshooter


Step 1: Click on the Start button > search box > type Control Panel > click on the result.


Click Start, Type Control Panel In Search Box, Hit Enter


Step 2: Control Panel > View by Large icons > click on Troubleshooting.


Control Panel View By Large Icons Troubleshooting


Step 3: Troubleshooting window> on the left side of the panel click on View all. 


Troubleshooting View All


Step 4: Next > scroll down > click on the Windows Media Player Library.


Scroll Down Click Windows Media Player Library


Step 5: Next window > click Next.


Troubleshoot And Help Prevent Computer Problems Next


Step 6: Wait till it detects and finds any problems with the Windows Media Player.


Detects Problems


Step 7: If any problem detected > two options > Apply this fix and Skip this fix > click on Apply this fix.


Apply This Fix


Step 8: Troubleshoots the error > displays the error found.


Troubleshoot Complete Media Library Corrupt Close


This should solve your problem. However, if the problem persists, try Method 2.


Method 3: Using Features


Step 1: Search OptionalFeatures in Windows search box.

Step 2 : Click on OptionalFeatures from the search result.

Screenshot 2022 06 14 114539 Min


Step 3: Next, scroll down > click on the (+) symbol next to Media Features to expand > uncheck Windows Media Player > Yes.


Windows Media Player Uncheck Yes


Step 4: Restart your computer

Now, When the computer starts again,Turn it back on again.

repeat Step 1 to Step 3 as above. Turn Windows features on or off window > Media Features > check Windows Media Player > click Yes to confirm.


Windows Media Player Check Ok


Your Windows Media Player should play videos now, if the problem persists, follow Method 3.

Method 4: Using Codec Pack


Step 1: Open > search for media player codec pack > click on the 1st result.


Google Search Media Player Codec Pack 1st Result


Step 2: On the web page > click on Download > wait for the download to complete.


Media Player Codec Pack Download


Step 3: Double-click on the Setup file to install the media player codec pack.


Setup Double Click


Now, simply follow the instructions to set up the media codec player pack. Restart your computer and your Windows Media Player should be working fine now.

14 thoughts on “Fix Windows Media Player not working issue in Windows 10 / 11”

  1. This was incredibly helpful. I used Method 2 and it fixed the problem immediately. Thank you so much.

  2. Method 1 worked perfectly. Thank you. I had tried the recommendations on several other sites. None of them worked until I came across this link with its clear, step by step instructions. Thank you again.

  3. After clicking to disable and restarting my laptop, going back to enable I get the message saying files can’t be found so I now have a disabled Media Player. This has happened on 3 laptops now and Windows Media Player wasn’t playing on either of them, is there a bigger issue with Windows Media Player?

  4. still not fix the problem. probably need to delete some other apps that might be conflicted with.

  5. after the latest update could no longer enable “allow remote control of my player”. The fix was to use the media streaming option window and remove unknown devices. ( probably our two android cell phones ) Still can’t enable the option but can now see “myStuff” presented on the Samsung TV.

  6. Thanks, after clicking that ‘re-make library’ option it seems to finally download all the info back into windows media player (stuff like changing location didnt work)

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