Spotify is the most used audio streaming media in the whole world. While using the Spotify application on your Windows 10 device, you may face ‘Error code – 4’. You may sometimes face this problem in a web client also. There is a very easy fix to this issue. Simply follow these easy steps and the problem will be solved in no time at all.
Fix 1 – Flush the DNS cache
You can flush the DNS cache on your device to fix the issue on your computer.
1. You need to press the Windows key+S. Type “cmd“.
2. After that, right-click on the “Command Prompt” and click on “Run as administrator” to access the CMD terminal.
3. Once the terminal appears on your screen, type this code and hit Enter.
ipconfig/ flushdns
Wait for a few seconds.
4. Now, right-click on the network icon.
5. Then, click on the “Open Network & Internet Settings“.
6. After that, click on the “Change adapter options”
7. Again right-click on the adapter and click on the “Properties“.
6. To adjust the IPv4 settings, you should double click on “Internet Protocol Version 4 (TCP/IPv4)“.
7. Next, click on “Use the following DNS server addresses:”
8. After that input these following DNS servers settings-
Preferred DNS server: 8.8.8.8 Alternate DNS server: 8.8.4.4
9. Click on “OK“.
Restart the system and restart your router once.
Try to play something on Spotify. This should have solved the problem on your computer.
Fix 2 – Using registry editor
1. Open RUN command box by pressing Windows key + R together.
2. Write regedit in it and hit Enter key.
3. Before doing anything do not forget to take a Registry backup
Now, Go to the following location in Registry editor.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NlaSvc\Parameters\Internet
4. Now, in right click double click on EnableActiveProbing and change the value data to 1.
5. Close the registry editor and Reboot.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NlaSvc\Parameters\Internet
Set “EnableActiveProbing” to 1