Some Windows 10 users, majorly the users who recently had received the Windows Creator’s Update, are complaining about crashing or freezing issue of Windows Store apps. If you are facing the same issue, don’t worry. There are easy fixes available to solve this issue on your computer. Though the actual reason behind this problem is still remained to be identified but these fixes should be enough to solve this issue at your end. But, before going ahead to main solutions, try these workarounds to check if they offers any simpler solution for the problem.
1. If this problem is happening for the first time on your computer, a simple reboot may solve the issue.
2. Windows releases bug fixing updates to address this kind of situations. Check if any Windows Update is pending on your computer.
If any of these workarounds didn’t help you out, go for these solutions on your computer-
Fix-1 Perform a clean boot-
Clean booting your computer assures that Windows will be booted with only the essential drivers necessary to run the system. To perform a clean boot on your computer, follow these steps-
1. Press Windows key+R to launch Run window on your computer. Now, type “msconfig” and hit Enter. System Configuration window will be opened.
2. In System Configuration window, first go to “General” tab and then select “Normal Startup“.
3. Now, go to “Services” tab and then check the option “Hide all Microsoft services“. Next, click on “Disable all” to disable all those services temporarily. Then, click on “Enable all” to enable those services again on your computer. Finally click on “Apply” and then click on “OK” to save the changes on your computer.
Close System Configuration window.
Reboot your computer to save the changes. After rebooting, try to open a Store application on your computer. Check if it is still keeping freezing or crashing.
Fix-2 Reset Windows Store from Command Prompt-
Resetting Windows Store with Command Prompt may solve this problem on your computer.
1. Press Windows key+R to launch Run, and type “cmd” and press Ctrl+Shift+Enter to open Command Prompt window with administrative rights. Click on “Yes” if you are prompted for permission by the User Account Control.
2. In Command Prompt window, copy and paste this command and hit Enter to execute it.
Close Command Prompt window.
Reboot your computer to save the changes.
Check if the problem still persists or not.
Fix-3 Update the applications from Windows Store-
1. Press Windows key+R to launch Run and then type “ms-windows-store:” and hit Enter to open Windows Store window.
2. In Windows Store, click on the three dot menu on the top right corner and then click on “Download and updates“.
3. In Microsoft Store window, click on “Get updates“.
The applications will be upgraded. Wait till the applications are updated.
Check if the applications are still crashing or freezing on your computer. Your problem should be solved.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.