One of the most common and annoying issues that most Outlook users have noticed is the Outlook prompting for Password every single time you open Outlook. This happens because of the following reasons :
- If the password that has been entered and saved is incorrect
- If you have updated your password on the web and that has not been updated on your PC
- Unstable network connections are also known to cause this issue.
In this article, we have compiled a list of fixes that can help you overcome the Outlooks asking for Password issue
Fix 1: Ensure Always prompt for logon credentials option is not selected
Step 1: Open the MS Outlook application.
Step 2: Click on File Menu Option
Step 3: Click on Account Settings
Step 4: From the drop-down, choose Account Settings
Step 5: In the Account Settings window that opens, select your account and then click on Change
Step 6: In the Exchange Account settings window, click on More Settings
Step 7: In the appearing window, go to the Security tab
Step 8: Under the User identification section, untick the Always prompt for logon credentials
Step 9: Click on OK
Step 10: In case you are using a POP or IMAP account, then make sure Remember Password option is checked.
Fix 2: Remove the login credentials from Credential Manager
Step 1: Close the MS Outlook application if it is open
Step 2: In the search bar next to the start symbol, type Credential Manager
Step 3: Click on the Credential Manager
Step 4: Select Windows Credentials
Step 5: Scroll down to the Generic Credentials section.
Step 6: Under this section, locate the username wrt to the Outlook account.
Step 7: Click on the downward arrow next to its name.
Step 8: You can either choose to Edit the password or Remove and Re-add the password.
Locate all Microsoft, Outlook and OneDrive, as well as Skype for Business credentials and choose Remove
Step 11: To remove, click on the Remove button.
Step 12: In the confirmation dialog box that appears, click on OK
Now, Restart Your computer
Step 13:Re-open the Outlook Application
Step 14: You will be prompted for the password. This is because we have deleted the saved password from the credential manager.
Step 15: Enter your password. From now on, if you close and reopen Outlook, it shouldn’t prompt for the password.
Fix 3 – Rename .ost file
1 – Press Windows and R key to open RUN.
2 – Paste the path given below and click OK.
3 – Locate .ost file and rename that file.
Note: – Make sure all hidden files are unhidden to locate that
4 – Reboot your computer.
5 – Open Outlook again.
Fix 4: Create a New Outlook Profile
Step 1: Open the Run Dialog using the keys Windows and R.
Step 2: Type control and press the Enter key.
Step 3: In the search bar located at the top right corner of the Control Panel window, search for Mail. Click on the Mail option that shows up.
Step 4: In the Mail Setup window that opens, click on the Show Profiles as shown below.
Step 5: Click on the Add option.
Step 6: Enter the desired name, and press Enter.
Step 7: Ensure the newly created Profile is selected.
Step 8: Add your account to MS Outlook.
Fix 5: Run Outlook in Safe Mode
Sometimes ceratin Add-Ins might cause this issue. In order to Troubleshoot that Run Outlook in Safe Mode.
Step 1: Open the Run Dialog holding the keys Windows+r.
Step 2: Type outlook.exe /safe, and press OK.
Step 3: Now, the Outlook opens in safe mode where all the Add-Ins have been disabled. If the error is not shown, it means that some Add-on is responsible for the issue.
Step 4: Click on the File menu option as shown below
Step 5: In the window that shows up, select Options
Step 6: In the Outlook Options window, choose Add-ins from the left-hand side menu
Step 7: Choose COM Add-ins from the drop-down located at the bottom of the window and click on the Go button
Step 8: Untick all the plugins as shown below and click on OK
Step 9: Now, enable one add-in at a time and check which add-in is causing the problem.
Step 10: Once, the add-in is identified uninstall and re-install the Addon and check if the issue resolves.
Fix 6: Repair MS Office Application
Step 1: Hold the keys Windows+r
Step 2: In the Run Dialog, type appwiz.cpl, and press Enter key
Step 3: In the Program and Features Window, locate Microsoft Office Suite or Microsoft 365
Step 4: If the UAC pops up asking for permissions, click on Yes
Step 5: In the appearing window, click on Quick Repair
Step 6: Click on Repair
Step 7: Check to see if the issue has been fixed. If not, try Online Repair.
If the issue is encountered due to a corrupted Outlook application, this should help.
Fix 7: Update Outlook Application
Step 1: Open the MS Outlook Application.
Step 2: Click on File from the top menu options.
Step 3: In the appearing window, Select the Office Account from the left-hand side.
Step 4: Click on Update Options.
Step 5: From the drop-down menu choose Update Now.
Step 6: Wait for the updates to finish installing the system.
We hope this article has been informative. Thank you for Reading.
Kindly comment and let us know the fix that helped.
Anusha Pai is a Software Engineer having a long experience in IT industry and having a passion to write.