Many Windows customers have lately reported that when they attempted to launch a programme or game, it threw an error stating that the KernelBase.dll file was missing or was not found. This error is also reported when a running programme crashes unexpectedly.
At this moment, users are unsure what steps to take to resolve this issue. They even tried rebooting the windows system multiple times with the same effect. There might be many reasons that caused this issue and it can be because of corrupted system data files, outdated windows system, etc.
After analyzing all the points above, we have come up with a set of fixes that would help the users in fixing this issue and use the system smoothly. If you are also experiencing this same issue, then please go ahead and read this article to know more.
- Scan your system for any virus or malware attack and if found any, please delete them as soon as possible.
- Restore the system to the last saved point where the system was working at its best.
If the workarounds do not work, try the fixes given below.
Fix 1 – Update the Windows on your system
Microsoft releases the latest version of windows and other driver updates that are required for system enhancement and smooth user experience. We recommend our users keep their system updated with the briefly explained steps below.
Step 1: Right-click on the Start button on the taskbar which looks like a blue coloured windows square at the center.
Step 2: Select the Settings from the list by clicking on it as shown below.
Step 3: This launches the Settings app on your system.
Step 4: Select the Windows Update option from the list on the left panel menu as shown below.
Step 5: On the Windows Update page, click the Check for updates button to start looking for any updates that are available.
Step 6: Once it completes the search, please download and install all the updates that are found.
Step 7: After the windows get updated, reboot the system.
Step 8: Check now if the problem still persists.
Fix 2 – Run the Program Compatibility Troubleshooter
Program Compatibility Troubleshooter is a special troubleshooter which is listed under the Other troubleshooter lists, that will detect any problems caused due to an incompatible version of application/software with the windows version. Let us see how this can be done using the steps below.
General Program Compatibility Troubleshooter
Step 1: Press the Windows and R keys together on the keyboard to open the Run command box.
Step 2: Then type control.exe /name Microsoft.Troubleshooting in it and hit Enter key to open the Troubleshoot page as shown below.
Step 3: Tap on the Other troubleshooters option as shown below.
Step 4: Next scroll down the page and perform the Program Compatibility Troubleshooter by clicking the Run button as shown below.
Step 5: Follow the on-screen instructions to complete the troubleshoot and then fix it.
Run Compatibility Troubleshooter for Specific application
Step 1: Right-click on the application/software that is causing this issue.
Step 2: Tap on Properties from the list as shown below.
Step 3: In the Properties window, select the Compatibility tab and click Run compatibility troubleshooter to start detecting the compatibility issues with the application chosen.
Step 4: To complete the process, follow the on-screen instructions.
Step 5: Once done, make sure you unselect the checkbox Run this program in compatibility mode for.
Step 6: Then, also click on the Run this program as an administrator checkbox and tap on Apply and OK to close the properties window.
Fix 3 – Perform System File Checker Scan
If there are corrupted data files, it will create problems as mentioned above. Therefore to check the corrupted files on the system, it is necessary to run the SFC scan using the command prompt as explained below.
Step 1: Press the Windows key on the keyboard and type cmd.
Step 2: Then, right-click on the command prompt from the search results.
Step 3: Select Run as administrator from the context menu as shown in the below screenshot.
Step 4: Accept the User Access Control Prompt by clicking Yes to proceed.
Step 5: Type sfc /scannow in the command prompt that opened up as admin.
Step 6: Wait till the scanning process completes.
Step 7: Then, check if there are any corrupted files found.
Step 8: Please replace them if corrupted files are present on the system.
Fix 4 – Uninstall and then Install the application again
Step 1: Go to the Installed apps page by pressing the Windows key and type installed apps.
Step 2: Select the Installed apps system settings from the search results.
Step 3: On the installed apps page, search for that application and click on three horizontal dots (Show more options) of the application that is causing an issue.
Step 4: Then, tap on Uninstall from the list.
NOTE: We have used the Microsoft Office application as an example. The users should select the application that is causing this issue.
Step 5: Again click Uninstall to start uninstalling the application from the system.
Step 6: After uninstalling, restart the system.
Step 7: Once the system is booted up, download and install the application on the system.
Step 8: Now check if the problem is solved.
Fix 5 – Restore the KernerBase.dll using the DLLfiles.com Client app
Step 1: Download the DLLfiles.com client setup file by clicking here.
Step 2: Open the downloaded setup file and perform the on-screen instructions to complete the installation process.
Step 3: After installing, open the Client app on your system.
Step 4: Type KernelBase.dll in the search bar and click the Search for DLL file button just below it as shown in the image.
Step 5: It shows all the possible results using the search keyword. Now you should click on the kernelbase.dll file to install as shown below
Step 6: This page shows all the information about your system and then suggests the installation with the appropriate version.
Step 7: Click the Install button to start installing the Kernelbase.dll file on your system.
NOTE: Before proceeding, the user must first register the Client application. Otherwise, if you haven’t previously registered, it will prompt you to do so when you click install.