The error 0x80071771 comes up when users try to open some files on windows 10 or decrypt the encrypted files. The message in the error says that the specified file could not be decrypted. The reason behind the error is insufficient user privileges in most cases.
Encrypted files can only be opened with an encryption key that is associated with the user which has created that file. So, if you try to open that file with another user account it will give you this error. Worry not, we have found a solution that would help you to open the file. Follow the steps to solve the error:
Get full permissions
STEP 1: Open the Windows File Explorer and go to the This PC location.
STEP 2: Right Click on the drive in which your file is located and select properties.
STEP 3: Head to the security tab, click on the button that says edit. It will open a new window.
STEP 4: In the permissions window, click on the add button. Press yes on the user account control prompt.
STEP 5: Type Everyone in the textbox that says enter object names to select and then click the OK button.
STEP 6: In the security window, a new entry will come up with a name as everyone. Select it and allow all the permission from the checkboxes below.
STEP 7: Click on the Apply and then OK button to close the properties window.
STEP 8: Once again open the properties of the drive, go to the securities tab, and click on the advanced button. It will open an advanced security settings window.
STEP 9: Click yes option on the user account control prompt.
STEP 10: click on the change permissions button.
STEP 11: Check the checkbox titled Replace owner on subcontainers and objects in the advanced security settings window.
STEP 12: Click on the Apply button and then go to the auditing tab.
STEP 13: Click the add button and then click on add a principle link.
STEP 14: Type everyone in the box and click the Ok button.
STEP 15: Check Full control checkbox and then Ok to apply the settings.
STEP 16: Restart your computer after completing the above process.
Remove the encrypted contents option
STEP 17: Open the Windows File Explorer and go to the location where you are facing the error.
STEP 18: Right Click on the folder and select properties.
STEP 19: Click on the Advanced button to open the advanced attributes window.
STEP 20: Remove the check from the checkbox titled Encrypt contents to secure data. Close the properties window.
Your file/folder is decrypted now and you won’t face the error again.