The 0x3A98 error in Windows 10 is a network-related error that has been bugging many users. According to users, they aren’t getting any internet access on their PC, even though it is connected to a network. This error usually shows up in the WlanReport. At times, this error also may be present in the WlanReport even though the internet connection is working just fine.
If you are getting the 0x3A98 error too on your PC, this article will help you get rid of it through multiple solutions that have helped other users as well.
Here are the methods to fix 0x3A98 Error in Windows 10:
Table of Contents
Solution 1: Make sure the PC is connected to the Internet
Before you begin the troubleshooting, make sure that your PC is connected to the internet. The first thing to do would be to make sure that the WiFi on your PC is turned On. If not, turn it on and connect it to a WiFi network. You will also have to make sure that the Airplane Mode on your PC is off.
If your PC wouldn’t connect to a network automatically, click on the WiFi icon to view the list of WiFi networks available. Try to connect to your WiFi network manually.
You could also try to check the physical WiFi switch on your laptop’s keyboard. Switch it off/on once, just to make sure.
Solution 2: Run the Network Troubleshooter
Another way to get rid of the 0x3A98 error on your PC is to run the Network Troubleshooter tool. This tool runs diagnostics on your computer to find network or connection related issues and fixes them when found. In order to run this troubleshooter, follow the steps below:
Step 1: Click on the Start button and select the Settings option to open the Settings app.
Step 2: In the Settings app, click on the Network & Internet option.
Step 3: In the Network & Internet setting window, click on the Status option on the left tab, then, go to the right tab. There, under the Advanced network settings section, click on the Network troubleshooter option.
Step 4: The Network Troubleshooter will open now. Here, select the All network adapters options and click on the Next button.
The troubleshooter will begin looking for network related issues on your PC. In case any issue is detected, you will be prompted to apply the fix. Go ahead and apply the fix and then see if the network issue on your PC was resolved.
Solution 3: Restart your Wireless Router
One of the basic solutions for you to try to fix this issue is to give your wireless router a restart.
Remove the power source of your WiFi router. Keep the router unplugged for around a minute, then plug the power source back in. Doing so will establish a new internet connection with your ISP and probably fix the issue.
See if the internet is back up on your PC after the WiFi has restarted. Was the issue solved?
Solution 4: Do a Network Reset
Carrying out a network reset has been reported to fix various network related issues including the 0x3A98 error. There are two ways in which you can carry out a Network Reset 1) through the Settings app 2) through Command Prompt.
You can begin by carrying out a Network Reset using the Settings app. If that doesn’t work out, try the Command Prompt method.
Network Reset via Settings App
Step 1: Open the Settings menu by following Step 1 of Solution 2.
Step 2: In the Settings app, select the Network & Internet option.\
Step 3: In the Network & Internet settings menu, select the Status option from the left pane, then go to the right pane, scroll down and select the Network Reset option.
When the Network Reset window opens, select the Reset Now option, then select the Yes option to proceed and complete the reset.
Once the reset is done, check if the network issue has been fixed. If not proceed to the next solution.
Network Reset via Command Prompt
Yet another solution to fix 0x3A98 error in Windows 10 is by running the Network Reset Commands in Command Prompt. Here again, you will need to open Command Prompt in Admin mode on your PC. Follow the steps:
Step 1: Follow Step 1 from Solution 3 to open Command Prompt with Admin privileges.
Step 2: In the Command Prompt window type the following commands. After each line of commands provided below, press the Enter button:
netsh winsock reset
netsh int ip reset
Running this chain of commands will reset your Network Connection and fix issues that might be causing the error. Was the reset able to get rid of the 0x3A98 error?
Solution 5: Uninstall Network Adapter Driver
Any issue with the Network Adapter driver might be instigating the 0x3A98 error on your PC. Did you update your PC recently and the error began troubling you after that? In that case, you will need to uninstall the Network Adapter driver and reinstall it on your PC.
Before you uninstall the driver, we recommend you to download the network adapter driver from the manufacturer’s website of your PC. If the internet is not working on your PC, download the driver on another PC and transfer it to your PC in a flash drive. While downloading the network adapter driver, you will need to keep the model name/number of your PC handy.
Once you have obtained the driver on your PC, follow the steps given below:
Step 1: Press Win + X keys on your keyboard, then from the menu, select the Device Manager option.
Step 2: In the Device Manager window, you will find a list of devices. Here, click on the Network adapters option to expand the list of drivers under it. Look for Wireless driver, right-click on it, then select the Uninstall device option from the menu.
Step 3: After successfully uninstalling the network driver, restart your PC. In most scenarios, the missing driver will be installed automatically after the restart. If not, run the driver file that you downloaded earlier to install on your PC.
Once the network driver is installed, restart your PC again, make sure your PC is connected to a WiFi network. After that see that if you are able to access the internet on your PC and not getting the 0x3A98 error.
Solution 6: Uninstall Latest Windows Update
You might want to check your network adapter driver’s compatibility with the latest Windows update on your PC. Again, this is a method to try in case you started getting the 0x3A98 error right after a Windows update.
If the latest Windows update isn’t compatible with the network adapter driver on your PC, you can get this error. In this solution, you can proceed with uninstalling the latest Windows update and see if that solves the issue for you. Follow the steps given below:
Step 1: As shown in Step 1 of Solution 2, open the Settings app on your PC.
Step 2: In the Settings app, click on the Update & Security option.
Step 3: In the new window, go to the left one and select the Windows Update option. Now, go to the right pane and click on the View update history option.
Step 4: On the next screen, select the Uninstall updates option.
Did this solution fix your issue? If yes, then you may have to look for an updated version of the network adapter driver. Here’s How to Update Device Drivers in Windows 10.
Did the above solutions help you get rid of the 0x3A98 error? If yes, please let us know in the comment section about it; it will make things easier for other users. If your issue was not solved, please mention that too as we will try our best to help you get rid of the issue.
Solution 7: By Running WlanReport in CMD Administrator Mode
As reported by certain users, running the WlanReport in Command Prompt Admin Mode helped them get rid of the 0x3A98 error in the WlanReport in Windows 10. Follow the steps below:
Step 1: Press the Start button, then in the Start search box, type cmd. The search result for Command Prompt will appear as shown in the screenshot below. Here, select the Run as administrator option.
Step 2: The Command Prompt will now open in admin mode. Here type the following command, then press the Enter key:
netsh wlan show wlanreport
Check the report and see if the 0x3A98 error shows up here. If you do not find the error in this report, it means you got the error while running the WlandReport without admin privileges in CMD because of user account restrictions.