Fix: Windows Store Error 0x80246019 in Windows 11 / 10

Windows users are not new to the issues related to Windows Update and the Store errors. Windows Store Error 0x80246019 is one error that mostly occurs when you try to install the new updates released by Microsoft. The error message reads as,


ADVERTISEMENT

Something Unexpected happened.

Error Code : 0x80246019

If you are a Windows Insider Preview member, the error may read as,

Update Status

Windows 10 Insider Preview 14385-Error 0x80246019

This Error 0x80246019 stops your system from downloading and installing the latest update. The basic reason is that your system files are corrupted or simply a glitch in your PC can cause this error. This article jotted down the tried and tested fixes that may help you in fixing the issue.

Before, going further, if there are more than one USB device connected to your PC (a number of USB Devices may sometimes cause this error), remove them for their ports and see if the error is resolved. If not try these fixes one by one to remove the error 0x80216019.

Fix 1: Update Windows Update components

Step 1: Press the Win+R keys to open the run window.

Step 2: Type cmd and press Cltr+Shift+Enter to open the command prompt as Admin.

UAC asks for permission, click Yes.

 

Cmd Min

 

Step 3: Now, copy-paste the commands given below one after the other and hit Enter. These are used to stop some services.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

Stop Services Min

 

Step 4: After, the above commands are processed, copy-paste the following commands and hit Enter. These will rename your Software Distribution Folder.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

 

Rename Folder Min

 

Step 5: Now again copy-paste the given commands and hit Enter. These will start the services that we stopped earlier.

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 

Start Services Min

 

Step 6: After all the commands are executed, type exit to close the command prompt window.

 

Cmd Exit Min

 

Step 7: Restart your system for the changes to apply and see if the error is resolved.

Fix 2: Change the service configurations

Step 1: In the taskbar search tab, type cmd.

Step 2: Right-click on the command prompt to open as administrator.

UAC will ask for permission, click Yes.

 

Cmd Search Tab Min

 

Step 3: Now, copy-paste the four commands below one by one and hit Enter to execute them sequentially.

sc config wuauserv start = auto

sc config bits start = auto

sc config cryptscv start = auto

sc config trustedinstaller start = auto

Step 4: Finally, type exit to close the command prompt.

 

Cmd Exit Min

 

Step 5: Restart your system to see if the error is resolved.


ADVERTISEMENT


 

Fix 3: Check for the latest available Microsoft Updates

Step 1: In the taskbar search tab, type PowerShell.

Step 2: Right-click to open as Admin.

UAC will ask for permission, click Yes.


ADVERTISEMENT

 

Open Powershell Run As Admin Win11

 

Step 3: Type the command below and hit Enter.

wuauclt.exe /updatenow

Powershell Min

 

Step 4: After the command is executed, type exit to close the Terminal.

 

Powershell1 Min

 

Step 5: Restart your system.

Fix 4: Run the Windows Update Troubleshooter

Step 1: Click on the start button, type Troubleshoot and hit Enter.

 

Troubleshoot Searchtab Min

 

Step 2: Click on Other Troubleshooters.

 

Other Troubleshooters Min

 

Step 3: Click the Run Button present against Windows Update.

 

Windowsupdate Run Min

 

Step 4: The Troubleshooter will run to see if any threats are detected. If found, click on Yes to resolve the issue.

 

Windowsupdate Threat Min

 

Step 5: Close the troubleshooter window and restart the system.

 

Fix 5: Reset Window Store

Step 1: Press the Win+R keys to open the run window.

Step 2: Type wsreset.exe and hit Enter.

 

Cmd Wsreset Min

 

Step 3: Close the command prompt terminal.

 

Fix 6: Run the SFC and DISM Scan

If the above fix did not work, try repairing the corrupt Windows Store using the DISM tool.

Step 1: Press the Win+R keys to open the run window.

Step 2: Type cmd and press Cltr+Shift+Enter to open the command prompt as Admin.

UAC asks for permission, click Yes.

 

H 1 Run Cmd Optimized

 

Step 3: Copy-paste the command below and hit Enter.

DISM.exe /Online /Cleanup-image /Restorehealth


Restore Health Command Cmd

 

Step 4: Next, copy-paste the command below and hit Enter.

sfc /scannow

Sfc Scan Now Min

 

Step 5: After running the above scans, type exit to close the command prompt window.

 

Cmd Exit Min

 

Step 6: Restart your system.

 

Fix 7: Turn off the Windows Insider Program settings

If you are a member of the Windows Insider Program, try this particular fix and see if the error is resolved.

Step 1: In the taskbar search tab, type Windows Insider Program and hit Enter.

 

Wip Min

 

Step 2: Now, click on Stop getting preview builds and switch the toggle button to On.

 

Wip1 Min

 

Step 3: Restart your system.

 

Fix 8: Disable the antivirus

If you are using a third-party antivirus, this may also lead to the Windows Store Error. You have to disable the antivirus and see if the error is resolved.

Step 1: In the taskbar search menu, type Control Panel and hit Enter.

 

Control Panel Min[1]

 

Step 2: Click on Uninstall a program under Programs.

 

Cp Uninstallprgm Min

 

Step 3: Scroll down to search for the antivirus ( Here, it is Norton Security)

Step 4: Right-click on it and select Uninstall. UAC will ask for permission, click on Yes.

 

Antivirus Uninstall Min

 

Step 5: Restart your system.

 

Fix 9: Delete the $Windows.~BT Directory

Windows Update creates a file named Windows.~BT Directory to store the temporary files. This may lead to errors sometimes in your system. Try deleting the Directory to see if the error gets resolved. To do this,

Step 1: Click on the Start button and type Disk Cleanup.

 

Diskcleanup Min

 

Step 2: Select the drive. ( C:\ Drive is selected as default)

Step 3: Now, select the files you wish you delete and click on OK. ( Make sure you select Temporary Files)

 

Diskcleanup Min

 

Step 4: Restart your system.

Fix 10: Delete all the files in Software Distribution Folder

Step 1: In the taskbar search menu, type Recovery Options and hit Enter.

 

Recovery Options Search Tab Min

 

Step 2: Under Advanced Startup, click on Restart Now.

 

Recovery Reset Min

 

Step 3: Click on Troubleshoot.

Ro Trooubleshoot

 

Step 4: Click on Advanced Options.

 

Ro Troubleshoot1

 

Step 5: Click on Startup Settings.

 

Startup Settings

 

Step 6: Press Restart.

Startup Settings Restart Startup Repair 11

 

Step 7: Press the F4 key to open the system in Safe Mode.

 

Safe Mode Normal

 

Step 8: Navigate to the Software  Distribution Folder using C:\Windows\SoftwareDistribution.

Step 9: Delete all the files in this folder.

 

Delete Siftware Folder Min

 

Step 10: Restart your system and run Windows Update.

Fix 10: Perform a system restore in Safe Mode

If all the above fixes do not work, try performing a system restore using the Recovery Options. To do so,

Step 1: In the taskbar search menu, type Recovery Options and hit Enter.

 


ADVERTISEMENT

Recovery Options Search Tab

 

Step 2: Under Advanced Startup, click on Restart Now.

 

Recovery Reset Min

 

Step 3: Click on Troubleshoot.

 

Ro Trooubleshoot

 

Step 4: Click on Advanced Options.

 

Ro Troubleshoot1

 

 

Step 5: Click on System Restore.

 

System Restore 1

 

Step 6:Select and log in with your account.

 

Command Prompt Choose Account Startup Repair

 

Step 7: Next, select your Keyboard Layout.

Step 8: A system restore window pops up. Click on Next.

 

System Restore Min

 

Step 9: Click on the latest restore point you wish and click on Next.

 

Sytem Restore1 Min

 

Step 10: Finally, click on Finish.

 

System Restore2 Min

 

Step 11: Wait for your system to restore and click on Restart from the pop-up window.

 

That’s all. Your problem should be resolved.

Hope this article has been informative and useful.

Thanks for Reading.

 

ADVERTISEMENT