Fix- Windows Hello couldn’t turn camera ‘ON’ problem in Windows 10

Windows 10 Hello Face is a quick sign-in feature in Windows 10 which allows the user to log in to their computer without even touching the keyboard or mouse. This remarkable feature can make your life easy as this is fast and reliable. But in case if you are seeing “Windows Hello couldn’t turn camera on” at the time of sign in, then the same feature can make your life miserable. This problem is usually triggers due to outdated webcam driver. Simply, follow these easy fixes on your computer and the problem will be solved in no time at all.

Fix-1 Disable and Enable Webcam-

Disabling and enabling the webcam device has worked out for many users facing similar issue.

1. Press Windows key+R to open Run window.

2. In Run window, type “devmgmt.msc” and then hit Enter.

 

 

Device Manager window will be opened.

3. In Device Manager window, expand “Cameras“.

4. Right click on “Integrated Webcam” and then click on “Disable device“.

 

 

5. To confirm the deletion process, click on “Yes“.

 

 

6. Again, Right click on “Integrated Webcam” and then click on “Enable device“.

 

 

Close Device Manager window.

Reboot your computer. After rebooting your computer you will be able to sign in with Windows 10 Hello Face.

 

Fix-2 Update Webcam driver-

Updating the webcam driver will solve this issue on your computer.

1. Press Windows key+ R to open Run.

2. Now, type “devmgmt.msc” and hit Enter.

 

Device Manager utility will open.

3. In the Device Manager window, in the list of drivers, expand “Cameras“.

4. Right click on “Integrated Webcam” and then click on “Update driver“.

 

 

3. You will be asked “How do you want search for the drivers?“. Choose the option “Search automatically for updated driver software“.

 

 

Wait till Windows searches for compatible driver for your webcam driver, downloads it and installs it.

Reboot your computer.

After rebooting your computer you will be able to use Windows Hello Face again.

Your problem will be solved.