This message has not been downloaded from the server on iPhone [Fix]

A lot of iPhone users have reported that when they tried opening an email on the Mail app, it did not load the mail content and instead threw an error message as shown below.

This message has not been downloaded from the server

The reasons behind this issue are listed below after deeply analyzing the problem.

  1. Technical issues within the iPhone or Mail application.
  2. Poor internet connection.
  3. Outdated iPhone software.
  4. The fetch option is not enabled for the Mail app.
  5. Changes in the network settings.

If you are experiencing this type of issue on your iPhone, you do not have to worry anymore. Because, in this post, we have compiled a set of the best solutions possible.

Check These Fixes Beforehand

  1. Restart the iPhone – These issues occur because of internal technical glitches within iPhone. Therefore, try restarting your iPhone.
  2. Update your iPhone – When there is any update released, you have to install it on your iPhone so you don’t have to face issues as discussed above. So try updating your iPhone first.
  3. Check your Internet Connection – Try restarting your Wi-Fi router to refresh the Wi-Fi signal which might be causing the issue. If the Wi-Fi signal is still weak, switch to the Mobile Data on your iPhone.



Fix 1 – Turn On Airplane Mode and Turn it Off

Step 1: Open the Settings app first.

Step 2: At the top of the Settings app, enable the Airplane Mode option by clicking on its toggle button as shown below.


Airplane Mode enable 11zon 1


Step 3: It will disconnect all the network connections on your iPhone even the mobile network.

Step 4: After some time, you have to tap on the Airplane Mode option’s toggle button to turn it off.


Airplane Mode disable 11zon 1


Step 5: This refreshes the network settings on your iPhone.

Fix 2 – Download the Mail by Forward option

Step 1: Open the Mail app on your iPhone.

Step 2: Find the email which is causing this issue and long tap on it.

Step 3: This produces the context menu on the screen.

Step 4: Select the Forward option from the context menu.


Forward mail 11zon


Step 5: If it asks you whether you want to download the mail. Tap on Yes.

Step 6: This downloads the mail and after that, you can open the mail without any error message as said above.

Fix 3 – Force Close the Mail app and Reopen it

Step 1: Launch the App Switcher on your iPhone.

Step 2: For this, all you have to do is swipe from the bottom left corner of your iPhone screen towards the right side.

Step 3: After the App switcher appears, search for the Mail app from the bunch of background running apps.

Step 4: Swipe the Mail app up to force close it.


Force Close Mail app 11zon


Step 5: Once it gets closed, please reopen the Mail app from the home screen again.

Fix 4 – Enable Fetch settings for the Mail app

Step 1: First of all, go to the Settings app on your iPhone and click on the Mail option.


Mail Settings 11zon


Step 2: Once it is open, tap on the Accounts option as shown below.


Accounts 11zon


Step 3: Here, you need to click on the Fetch New Data option.


fetch new data 11zon


Step 4: Then select your Mail Account from the list of accounts shown on the page.

Step 5: Now tap on the Fetch option instead of Manual as shown below.


select Fetch 11zon


Fix 5 – Remove the Mail account and Add it again

Step 1: Tap on the settings icon to launch the settings page.

Step 2: After the settings app is open, scroll down and tap on the Mail option from the list.


Mail Settings 11zon


Step 3: Click on the Accounts option as shown in the below image.


Accounts 11zon


Step 4: Now choose your Mail account from the list of accounts by tapping on it once.


mail account 11zon


Step 5: Here, you need to click Delete Account at the bottom for removing the mail account.


delete account 11zon


Step 6: To continue, click Delete from My iPhone.


Delete From My iPhone 11zon


Step 7: Go back to the previous page and click Add Account.


Add Account 11zon


Step 8: Afterwards, follow the instructions to add your mail account.

Fix 6 – Offload the Mail App and Reinstall it

Step 1: Launch the Settings app by clicking on the settings icon.

Step 2: Go to the General option from the Settings menu list.


general settings 11zon 4


Step 3: Tap on the iPhone Storage option.


iPhone storage 11zon 1


Step 4: Once it loads all the iPhone storage data, scroll down and tap on the Mail option.


Mail iPhone Storage 11zon


Step 5: Click on the Offload App option.


Offload App 11zon


Step 6: To confirm, tap on Offload App on the pop-up window as well.


Offload App confirm 11zon 2


Step 7: After it offloads the Mail app, click on Reinstall App to start reinstalling the Mail app again.


Reinstall App Mail 11zon


Fix 7 – Reset Network Settings

When none of the methods explained above is working for you, you need to reset the network settings on your iPhone which may have caused this issue. So we recommend trying network settings reset on your iPhone and this must fix the problem.