There was an error connecting to the Apple ID server [Fix]

Many iPhone users have reported these days that they are receiving an error message on their iPhones while trying to access iTunes, App Store, or any other Apple Service apps installed on the iPhone.

The error message that they receive is shown below.

Verification Failed There was an error connecting to the Apple ID server.

This error might have been caused due to the following reasons.

  1. Minor glitch within the iPhone.
  2. Incorrect Date and Time set on the iPhone.
  3. Apple Server must be down.
  4. Poor internet connection.
  5. Network Settings on the iPhone might be changed.
  6. Outdated iPhone software.
  7. Wrong Apple ID password.

Having these above points in mind and upon researching them in depth, we have found several best possible solutions explained well in the article below which will definitely be going to assist users in resolving this error message.

Fix 1 – Set the Correct Date & Time

Some iPhone users have observed that when they changed the Date and Time to the correct values, it stopped throwing the error message while accessing any apps on their iPhones. So let us try setting the correct Date and Time using the steps below.

Step 1: Open the Settings page on your iPhone.

Step 2: Then select the General option by tapping on it as shown below.


General Settings 11zon


Step 3: Now choose the Date & Time option.


Date And Time 11zon



Step 4: Once it opens, enable the Set Automatically by tapping on its toggle button to set the date and time if the Time Zone is correctly chosen.


Enable Set Automatically 11zon


Now, Try again

Additional Tips

Update the iPhone

Some iPhone users have claimed that they have resolved most problems on their iPhones by just updating their iOS on the iPhone. We suggest our users try updating their iPhones by simply going to the Settings page and tapping on the General option.

Then you need to choose the Software Update option on top of the page and if there are any updates available, please download and install them to keep the iPhone updated.


Download And Install 11zon


Force Restart the iPhone

Many iPhone users have said that force restarting the iPhone has helped them in fixing many major problems with their iPhones and this can be done simply using the steps below.

To force restart the iPhone, first, you need to press the volume up button once and release it. After that, press the volume down button and release it. Now press the side button of your iPhone for around 10 seconds till you see the Apple logo sign on the screen. After the iPhone starts, try and check if the problem is resolved.

Volume Button Iphone

Fix 2 – Sign Out of Apple ID and then Sign in

If you have recently changed the Apple ID password from some other system or iPhone, then due to the authentication problem on your current device you might be getting this error message. So try signing out of Apple ID and then signing in to your iPhone using the steps below.

Step 1: To do so, you need to go to the Settings page from the home screen on your iPhone.

Step 2: Then tap on the Profile Name at the top of the Settings page as shown in the below screenshot.


Profile Name 11zon


Step 3: Scroll down the Apple ID page and tap on the Sign Out option at the very bottom of the page as shown below.


Sign Out Apple Id 11zon


Step 4: Now enter your Apple ID password and tap on the Turn Off option at the top right corner as shown.


Apple Id Password Turn Off 11zon (1)


Step 5: At last, select the Health, Keychain, and Safari toggle button if you want to keep a copy of it and tap on the Sign Out option.


Sign Out Keep A Copy 11zon


Step 6: After the data from iCloud is removed from your iPhone, wait for some time and then tap on the Sign in to your iPhone option at the top of the Settings page as shown below.


Sign Into Your Iphone 11zon


Step 7: Follow the on-screen instructions to sign in again by entering the Apple ID and its password.

Step 8: After signing in back, the issue must have got fixed.



Fix 3 – Check the Internet Connection

In order to access the Apple Service apps on any iPhone like App Store, iTunes, etc., you need to have a strong internet connection on your iPhone. Therefore, you can check if the internet connection on your iPhone is strong or not. To do so, open either a web browser or a YouTube app and try to access any video to see if it runs smoothly.

If the internet connectivity is weak, try using a different internet source like mobile data or another Wi-Fi network.

Fix 4 – Check the Apple Server Status

Sometimes, the problem might not be with the iPhone actually which caused this error message. This could totally be caused due to the Apple server problem. When the Apple server is shut down due to overload or temporary maintenance, it causes such issues.

So try checking the status of the Apple server and if it is down, try waiting for some time like an hour or so and then access the applications on your iPhone.

Fix 5 – Reset Network Settings on the iPhone

If there is any problem linked to the network due to which you are facing the problem as discussed above, some network settings internally must have been changed or got stuck. Therefore, performing the network settings reset would resolve this kind of problem on any iPhone.

Let us see how to reset network settings on an iPhone using the steps explained below.

Step 1: Open the Settings page on your iPhone.

Step 2: Then tap on the General option as shown in the below screenshot.


General Settings 11zon


Step 3: On the General page, select the Transfer or Reset iPhone option at the bottom.


Transfer Or Reset Iphone 11zon


Step 4: Tap on the Reset option.


Reset Iphone 11zon


Step 5: Next, you should select Reset Network Settings from the popped-up list by tapping on it once.


Reset Network Settings 11zon


NOTE – You probably have to enter the passcode before continuing.

Step 6: Confirm it by tapping on Reset Network Settings again as shown in the below screenshot.


Confirm Reset Network Settings 11zon


After it is done resetting all settings on your iPhone, see if the fix worked or not.