It can get quite frustrating if you get the Something Went Wrong, Try Again error when you try to download an application from the Play Store. This issue has been reported by many users, but is one that’s quite easy to resolve. You can get this error because of many reasons. Some of the reasons are because of issues with Google Play Services and Google Play Store app data and cache. You can get this error even if your Google account has some sync issues or if it is corrupted. You can also get this error if your device software is not up-to-date.
Whatever be the reason, the issue Something Went Wrong, Try Again is sure to get solved if you follow the solutions listed in our article. So, let’s jump straight in, shall we?
Note: The device used to explain the steps in this article is Samsung Galaxy Note 10 Lite. Based on your phone’s model and version, the steps might vary slightly. If you have any queries regarding the same, please do reach out to us through the comments section.
Solution 1: Sync Google Account
Sometimes the issue Something Went Wrong, Try Again comes up with Google Play Store when the Google account you have added to your Android device goes out of sync. Getting the account back on sync mostly fixes the issue.
Step 1: Launch the Settings application by clicking on its icon.
Step 2: Click on the Accounts and backup tile on the Settings screen.
Step 3: On the Accounts and backup screen, click on the Manage accounts option.
Step 4: Now on the Manage accounts screen, click on the Google account which is giving you the Something Went Wrong, Try Again issue.
Step 5: Now on the Google account screen, click on the Sync account option.
Step 6: On the Sync account screen, make sure all the sync options are enabled by turning the corresponding toggle buttons to the ON state as shown in the screenshot below with numbering 1.
As next, click on the 3 vertical dots icon at the top right corner of the screen.
Step 7: Click on the Sync now menu item that pops out.
That’s it. Wait till the sync operation is complete. Once the syncing is done, check if your issue is resolved or not.
Note: – If they are already in Sync, then Turn off all the ON buttons to turn off sync, wait for few seconds, and then turn them On again.
Solution 2: Clear Google Play Services App Data and Cache
Step 1: Launch the Settings application and click on Apps to view the list of applications installed on your Android device.
Step 2: Scroll down and click on Google Play Services on the Apps screen.
Step 3: Click on the Storage option on the App info screen.
Step 4: On the Storage screen, click on the Clear cache button to clear off the app cache.
Step 5: As next, click on the Manage storage button at the bottom of the screen, right next to the Clear cache button.
Step 6: You will now be at the Google Play Services Storage screen. At the bottom, click on the CLEAR ALL DATA button.
Your issue is most likely resolved now. If not, head on to the next solution in line.
Solution 3: Clear Google Play Store App Data and Cache
Just like how we cleared the Google Play Services app data and cache, let’s now try and clear the Google Play Store app data and cache in the steps below.
Step 1: Open the Settings application and click on the option named Apps.
Step 2: Scroll down, locate and click on the application by the name Google Play Store.
Step 3: Now on the App info screen, click on the Storage option.
Step 4: On the Storage screen, click on the Clear data button to clear the data first and then click on the Clear cache button to clear the application cache.
Once the app data and cache are cleared, restart your device if needed and check if the issue is still present or not.
Solution 4: Delete and Re-add the Google Account
If your issue is still not resolved, let’s try removing your Google account and adding it back.
Step 1: Launch the Settings application once again.
Step 2: On the Settings screen, click on the Accounts and backup option.
Step 3: Now on the Accounts and backup screen, go ahead and click on the Manage accounts option.
Step 4: Go through the list of accounts available and then click on the Google account for which you are facing the Something Went Wrong, Try Again issue.
Step 5: On the screen that follows, click on the Remove account button at the bottom.
Step 6: Once the account is removed, let’s add it back. For that, on the Manage accounts screen, at the bottom, click on the Add account button.
Step 7: As next, click on the Google account sub-option as shown below.
You will now be presented with on-screen instructions to add your removed account back. You can even try adding a different Google account altogether. Once the account is added back, check if your issue is resolved or not.
Solution 5: Update Android System Software
Sometimes, the issue could be all because of missing Android system software updates. Simply updating your device with the latest system software available, fixes the issue if your issue is still not resolved.
Step 1: Click on the Settings application icon from the applications drawer to launch it.
On the Settings screen, click on the Software update option.
Step 2: On the Software update screen, click on the option named Download and install.
Step 3: Now if any updates are pending to be downloaded and installed for your device, you will have the Download button available, as shown in the screenshot below. Click on it to start downloading the updates available.
Once the updates are downloaded, you will be prompted to restart your device. Restart and check if your issue is resolved or not.
Please tell us in the comments section which method did the trick for you.
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