When any of the keys on your keyboard stops working, it can get challenging to work with your system. The keyboard is the main input device, and thus, requires your immediate attention if any of the keys are not working. In many cases, the SHIFT key of your Windows 10 system may stop working all of a sudden, causing difficulty to perform many actions.
So, should you replace the keyboard right away? Nope, not until you have tried these fixes. Let’s see how to fix the SHIFT key not working issue.
Method 1: using Control Panel
Step 1: Click on the Start menu on your desktop, type Control Panel in the search box and click on the result.
Step 2: In the Control Panel window, type Turn on easy access keys in the search box located on the upper right with the magnifying glass sign next to it. Hit Enter.
Step 3: In the next window > Ease of Access Center > click on Turn on easy access keys.
Step 4: In the next window (Make the keyboard easier to use) > Control the mouse with the keyboard > uncheck Turn on Mouse keys > Make it easier to type > Turn on Sticky Keys > Apply > OK.
Now, reboot the PC and this should help fix the SHIFT key not working issue. However, if it doesn’t resolve the issue, try Method 2.
Method 2: Using Device Manager
Step 1: Right-click on This PC on your desktop and click on Manage in the context menu.
Step 2: In the Computer Management window, click on the Device Manager option on the extreme left.
Step 3: Click on the Keyboard option on the right to expand it. Right-click on HID Keyboard Device and click on Update Driver to check if it needs an updated driver.
Step 4: In the next window, click on Search automatically for updated driver software to run a check if any latest driver is available for update.
Step 5: It will start searching online for drivers. If there’s a new driver available, it will automatically update the driver. Once completed, close the window and reboot your system. The SHIFT key should start working now.
If no drivers are available, it will display the message – the best drivers for your device are already installed. In that case, you should try checking your keyboard with another computer. If it’s not working, you may need to change the keyboard to a new one.
*Note – You may also need to change the keyboard if the Method 2 also doesn’t work.