One of the best peripheral control software in the market, iCUE or the Corsair’s Utility Engine is a useful software package that’s designed to control the peripheral devices linked to your PC. Some of the peripheral devices include the keyboard, mouse, etc. While it keeps receiving updates frequently, users complain of seeing an error message “No Device Detected“. This is a common issue and may occur when either your device is not connected to your PC and hence the iCUE is unable to find it, or your device is connected to your PC, but it’s still not detected by iCUE. So, when you see the “No Device Detected” error in the Corsair Utility engine, you can try these workarounds to fix the issue. Let’s see how.
Method 1: Restart Corsair Utility Engine
Step 1: Exit the Corsair’s Utility Engine.
Then right-click on Start menu and select Run to open Run command.
Step 2: Type Taskmgr in the Run command search box and hit Enter to open the Task Manager window.
Step 3: In the Task Manager window, under the Processes tab, look for CUE (Corsair Utility Engine).
Right-click on it and select End Task.
Now, open the CUE again and you should not see the error message anymore.
Method 2: Install the Latest Version of Corsair Utility Engine
Before you proceed to install the latest version of the Corsair Utility Engine, make sure that you delete the below registry entry using the Registry Editor.
*Note – Before you make any changes to the registry editor, make sure you create a backup of the registry editor settings, so that, in case you lose any data in the process, you can recover it.
Step 1: Press the Win + R hotkey on your keyboard to open the Run command.
Step 2: Type regedit in the Registry editor search box and press OK to open the Registry Editor window.
Step 3: In the Registry Editor window, navigate to the below path:
HKEY_LOCAL_MACHINE\SOFTWARE\Corsair\Corsair Utility Engine
Now, select the Corsair folder and hit Delete to delete the entire Corsair folder.
Now, proceed to download the latest version of the Corsair Utility Engine.
Step 4: Click on the link below to visit the Corsair’s official page to download it’s latest version and save it in your preferred location:
Step 2: Once the download is complete and you have saved the file, press Win + R keys together on your keyboard to open the Run command window.
Step 3: In the Run command search field, type appwiz.cpl and press OK to open the Programs and Features window in the Control Panel.
Step 4: In the Programs and Features window, go to the right side of the pane, and under the Uninstall or change a program section, select the Corsair software, right-click on it and click on Uninstall.
Step 5: Once the software is uninstalled completely, reboot your PC.
Now, right-click on the downloaded file and select Run as administrator.
The software will now be installed and once that is done, reboot your PC once more.
You can now launch the Corsair Utility Engine and you should not see the error anymore.
Method 3: Update Windows to the Latest Version
But, if the peripherals still don’t connect and are not found by the utility, you may try updating your Windows to the latest version.
Step 1: Press Win + I keys together on your keyboard to open the Settings window.
Step 2: In the Settings window, click on Update & Security.
Step 3: It takes you straight to the Windows Update section.
Go to the right side of the pane and click on Check for updates.
Now, Windows will automatically download and install any updates if available. If there are any updates pending to be installed, finish installing them too.
Restart your PC, launch the Corsair Utility Engine and the issue should be resolved.
Method 4: Uninstall the Device Driver
Step 1: Press the Win + X shortcut key on your keyboard and select Device Manager.
Step 2: In the Device Manager window, expand the Human Interface Devices section.
Now, right-click on the device and select Uninstall device.
Now, disconnect the plug from your peripheral and wait for a couple of seconds before you attach the plug back.
Step 3: Now, in the Device Manager window, click on Action and select Scan for hardware changes.
This will help your device to be reinstalled. The “No Device Detected” error should be now gone from the CUE.
Method 5: Change BIOS Switch
If you are using a Corsair keyboard, you would known that they feature several BIOS switches at the back of the peripheral. These switches help change the keyboard functionality based on your requirement. Therefore, if the required BIOS switch is not turned on, the system won’t connect your keyboard or peripheral to the Utility Engine.
Step 1: Make sure that the peripheral is connected in the required USB port and it’s functioning normally.
Step 2: Find the BIOS switch at the back of the peripheral (it should be written BIOS next to it) and change the mode.
Step 3: Try connecting the peripheral again and the CUE should now be able to locate the keyboard.
If it’s still not able to locate the peripheral, you can try changing the mode and see if it works.
However, if there are no switches on the keyboard, you can try getting into BIOS mode using any of the methods shown in this article. Then exit the BIOS mode and the issue should be resolved.
Alternatively, you can also check if it works, by removing your peripheral. Thereafter, press and hold the ESC key on your keyboard when connecting the peripheral back again. This is a hard reset for the device and it should help get your keyboard detected.
Method 6: Create New CUE Profile
This method is useful if your CUE profile has gone corrupt. Let’s see how to fix this:
Step 1: Open the Corsair software and go to Home.
Click on the + (plus) icon next to PROFILES to create a new profile.
Step 2: Once you have named the new profile, hit Enter to create it.
Step 3: Click on the connected Devices and set them as Default.
Now, save the changes and close the iCUE. Re-launch the software and make sure that it’s set to the highest priority.
Step 4: You would now need to create a new profile again to set the RGB colors for the peripherals. You can now try changing between the two to ensure if the RGB colors are working properly.
Alternatively, you can also try changing the USB port, for example, change from USB 2.0 port to USB 3.0 to check if the “No Device Connected” issue is related to the USB port. If that doesn’t work, you may want to check if the peripheral supports the iCUE software, because sometimes the issue may be due to hardware incompatibility. Therefore, make sure to read the details on the peripheral box properly, or check the model and match it with the compatible devices shown in the Corsair’s official website. If your peripheral doesn’t show up on their website, you would need to change the hardware,
However, if none of the above method works, the best solution would be to contact Corsair’s customer support and seek help.
I find passion in writing Tech articles around Windows PC and softwares