FIX: Microsoft Excel opening blank document instead of the saved document.

Many times, it is seen that when you are trying to open an excel file, excel opens up. But, is blank. If you see that there are no contents, don’t panic, this does not mean that the contents are erased. There are ways in which the data can be recovered.

This issue happens when you try to open an excel file that is not compatible with the Protected View feature of Excel. So instead of opening the document it just displays a blank excel window.

Today’s article will see different ways to fix the Microsoft Excel showing up blank grey window instead of opening the document.

Fix 1: Disable the Ignore DDE for other applications option

Step 1: Open the MS Excel Application (Not the excel file that has a problem opening.) and click on blank document

Step 2: From the top menu, click on File

 

 

File Menu Option

 

 

Step 3: Click on More and then choose Options



 

 

More Options

 

 

Step 4: From the Excel Options window, from the left-hand side, click on Advanced

Step 5: Scroll down and locate the General section

Step 6: Under the General section, Untick the Ignore other applications that use Dynamic Data Exchange(DDE)

Step 7: Click on OK

 

Excel Options Min

 

 

Step 8: Close the MS Excel Application

Step 9: Now, try opening the excel file that had a problem opening.

Fix 2: Disable Hardware Acceleration

Step 1: Open the MS Excel Application and click on blank document (Not the excel file that has a problem opening.)

Step 2: From the top menu, click on File

 

 

File Menu Option

 

 

Step 3: Click on More and then choose Options

 

 

More Options

 

 

Step 4: From the Excel Options window, from the left-hand side, click on Advanced

Step 5: Scroll down and locate the Display section

Step 6: Under the Display section, tick the option Disable hardware graphics acceleration

Step 7: Click on the Ok button

 

 

Disble Harware Graphic Acceleration Min

 

Check if this helps. If not, try the next fix.

Fix 3: Open a blank Excel file,save it and then open the required excel file

Many users have reported that they have fixed the issue with this simple fix.

Step 1: Open MS Excel Application and open a blank document

Step 2: Save this file with any name of your choice.

Step 3: Minimize this document and ignore it

Step 4: Now, open the problematic excel file. You should see the file opening.

NOTE: Please do not close the blank document that you created.

Fix 4: Check if any Add-ins are causing the issue

Step 1: Open the MS Excel Application (Not the excel file that has a problem opening.) and click on blank document

Step 2: From the top menu, click on File

 

 

File Menu Option

 

 

Step 3: Click on More and then choose Options

 

 

More Options

 

 

Step 4: From the Excel Options window, from the left-hand side, click on Add-ins

Step 5: From the Manage drop-down, choose COM Add-ins

Step 6: Click on the OK button

 

Com Addins Min

 

 

Step 7: In the COM Add-ins window, Untick all the plugins and click on the OK

 

 

2021 03 16 09h00 49

 

 

Step 8: Now, Check if you are able to open the problematic Excel file.

Step 9: If yes, then enable one add-in at a time and check which add-in caused the issue.

Step 10: Once, the trouble-causing add-in is identified take necessary action.

If this fix doesn’t help and the issue still persists, try the next fix.

Fix 5: Repair MS Office Application

NOTE: Make sure you have a working network connection

Step 1: Holding the keys Windows+r together, open the Run Terminal

Step 2: In the Run window, type appwiz.cpl, and hit Enter 

 

 

2021 03 03 17h40 32



 

 

Step 3: In the Program and Features window that opens, search for Microsoft Office Suite or Microsoft 365. Right-click on it and select Change

 

 

Change Option

 

 

Step 4:  If the UAC pops up asking for permissions, click on Yes

Step 5: In the appearing window, check Quick Repair.

Step 6: Click on the Repair button

 

 

Quick Repir

 

 

Step 7: Restart the system and check if the error has been fixed.

 

That’s All



We hope this article has been informative. Thank you for Reading

Kindly comment and let us know in case the above fixes helped.