Does the Microsoft Teams app on your computer opening up into a blank, white screen? Microsoft Teams, the native video calling software on Windows, does open up the default chat window at the startup. So, if you are seeing only a white screen while opening Microsoft Teams, it is clearly an anomaly. These fixes will help you solve the white screen problem on Microsoft Teams app on your computer.
Fix 1 – Update the EdgeWebView2 component
It seems that the problem is directly linked to the EdgeWevView2 component.
Step 1 – Reach the EdgeWebView2 Runtime webpage. Scroll down to the download section. Tap Download in Evergreen Bootstrapper box.
Or, you can use the standalone installer or fixed version to download and install the component.
Step 2 – Now open up the Downloads folder on your computer and find the setup that you have just downloaded. Run the EdgeView2Setup on your device.
Step 3 – Follow the on-screen steps to complete the installation.
A system reboot is recommended afterwards to finish up the whole thing. Microsoft Teams won’t open up in a blank, white screen again.
Fix 2 – Quit and restart MS Teams
We recommend that you try to quit and restart Microsoft Teams app.
Step 1 – First of all, close the Microsoft Teams app on your screen. This doesn’t necessarily close the Microsoft Teams app, it just minimizes it.
Step 2 – So, tap the arrow button on the taskbar and look for the Microsoft Teams app. Right-click that and tap Quit Teams to close the Teams app.
Step 3 – Wait for a few seconds. Then, right-click the Windows icon and tap Task Manager.
Step 4 – End all Microsoft processes from task manager.
Step 5 – Go ahead and relaunch the Microsoft Teams on your computer and check whether it’s working or not.
Go for the next one, if this one doesn’t work.
Fix 2 – Remove any third-party antivirus, VPN tools
Are you using any kind of third party antivirus to protect your computer? Users how have faced this problem with Symantec Endpoint to be the reason of this error.
Step 1 – At first, close the application (like the VPN or antivirus tool) that you have doubt about.
Step 2 – To do this, open up a Run box. Then, paste this and click OK.
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Step 3 – Next, look for any antivirus or VPN app that you’re using. Right click that app and tap Uninstall.
Step 4 – Follow the on-screen steps and complete the uninstallation process.
Step 5 – It is recommended that you restart your computer at least once, afterwards.
Fix 4 – Uninstall and reinstall MS Teams
Finally, if you’re still having the problem, we recommend you to uninstall and reinstall the Microsoft Teams application from your device.
Step 1 – Start with the search for teams from the search box. Right-click the Microsoft Teams in the search results and tap Uninstall.
Step 2 – Windows will ask you to confirm your decision. Tap Uninstall once more to remove the app from your computer.
Step 3 – Go to the Microsoft Teams and install Microsoft Teams from there
Step 4 – It will download the MS Teams setup file on a computer. It can run it later to reinstall Microsoft Teams on your computer.
Give the teams app another try and, check if the issue persists.
Fix 5 – Use the Teams on web
If you’re still having the white screen problem on Microsoft Teams, you can give Ms. teams on web a try.
Teams offers the similar layout on web and comes with the all the features that it does on the desktop client. So, you must give it a try.