Many Android users have reported that when they try to connect to the Internet, they get the Internet may not be available error window. This can be quite annoying as connecting to the Internet is one of the most basic things that anyone would do with their smartphones. You could be getting this error because your DHCP settings could be incorrect. Your device could be configured with the wrong date and time, and this also can be one of the reasons. Another reason could be a rogue application that you recently installed. If you are missing some important Android software updates, that also can create Internet issues in your device.
As you can see, the reasons are many that you could be getting the Internet may not be available error window on your Android device. However, we are extremely delighted to break it to you that your issue is totally solvable. Can’t wait to figure out how? Well, dive straight into the article then.
Note: Try restarting your Android device once, before you try out the solutions listed here one by one.
Solution 1: Use Network Provided Date and Time
Step 1: Launch the Settings application.
Step 2: Click on the General Management option from the Settings screen. You can also use the Search icon at the top to search for Date and Time.
Step 3: On the General Management screen, click on the Date and time option.
Step 4: Turn the toggle button to ON state for the Automatic date and time option as shown below. That’s it. Try restarting your device once and check if you can connect to the Internet without facing any issues.
Solution 2: Change DNS Servers
If you are connected to the Internet via a Wi-Fi connection, you can very well get the Internet may not be available error if your WiFi settings are incorrect. So, in this solution, let’s try changing your Internet settings a bit, to fix your issue.
Step 1: Pull down your notifications panel and long press on the Wi-Fi icon.
Step 2: Click on the Settings icon associated with the Wi-Fi network that you are connected to.
Step 3: On the Wi-Fi screen, click on the View more option.
Step 4: Now, click on the IP settings option. Make it Static.
Step 5: On DNS 1 field, type in the IP address as 8.8.8.8 and on the DNS 2 field, type in the IP address as 8.8.4.4 and hit the Save button at the bottom once you are done.
Solution 3: Reset Network Settings
Step 1: Once again, launch the Settings application.
Step 2: Click on the General Management option next. Alternatively, you can search with the keywords Reset Network Settings using the Search icon at the top right corner of the screen to jump to Step 4 straight away.
Step 3: On the General Management screen, click on the option Reset.
Step 4: Now on the Reset screen, click on the Reset network settings option.
Step 5: You will now be taken to the following screen where you will be warned that all your network settings will be reset with this operation, including Wi-Fi, mobile data, and Bluetooth settings. You can choose the operator of your mobile network that will be reset, using the dropdown menu just above the Reset settings button.
Once you are all set, hit the Reset settings button.
Step 6: You might be asked to enter your device credentials. Enter the password or the pattern and then hit the Reset button.
Once the operation is complete, restart the device once and check if your issue is resolved or not.
Solution 4: Check for Android Software Updates
Step 1: Launch the Settings application.
Step 2: Click on the Software update option.
Step 3: As next, click on the Download and install option.
Step 4: If there are any pending updates to be downloaded and installed, you will have the Download button available. Click on it.
Once the updates are downloaded, you will be prompted to install them by restarting your Android device. After the restart, check if you can connect to the Internet without facing issues.
Solution 5: Boot in Safe Mode
Booting into safe mode ensures that your device works with only the basic applications and services. So, if you boot into safe mode and check if you can connect to the Internet, then you can identify whether your issue is caused because of an application you installed recently or not.
Step 1: Hold down the Power button to view the Power Options menu. Long press on the Power off option next.
Step 2: Choose the Safe mode option when it becomes visible. Once the phone boots into safe mode, check if you can connect to the Internet or not.
If you can connect to the Internet, it means the issue is caused because of an application that you recently installed on your device. Try removing that application and check if that resolves your issue.
Please tell us in the comments section which method did the trick for you.
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