Fix : High Memory Usage in Microsoft Teams in Windows 11 / 10

Recently, users have reported high memory consumption by Microsoft Teams application on their Windows PC. Microsoft Teams starts up automatically with the system by default and is always active in the background. When Teams is used, it makes an effort to utilize the resources on the computer to give the user the best video streams. This leads to high memory usage on systems with low RAM and CPU capacity.


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Read this article to know how you can fix this high memory usage by Microsoft Teams.

Fix 1 – Logout from Microsoft Teams

1 -Open Microsoft Teams.

2 -Now, Click on your Profile icon at top right and then Sin out from your Microsoft teams account.

Sign Out Teams Min

Fix 2 – Disable GPU Hardware Acceleration

 

1. Open the Microsoft Teams application.

2. Click on the three horizontal dots next to the profile icon and choose Settings.

 

Ms Teams Settings Min

 

3. In the Settings window, select the General tab on the left.

4. On the right, check the box associated with Disable GPU hardware acceleration (requires restarting Teams) option under Application.

 

Teams Settings Disable Gpu Hardware Acceeleration Min

 


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5. Close the application completely. Right-click on the Microsoft Teams icon in the Taskbar and select Quit.

 

5 Quit Teams Optimized

 

6. Launch Microsoft Teams and check if the issue is fixed.

 

Fix 3 – Clear Microsoft Teams Cache

 

Step 1: End Microsoft Teams Processes

 

1. Close Microsoft Teams. Click on the hidden icons on your taskbar.

2. Right-click on the Microsoft Teams icon and click on Quit to log out from Microsoft Teams.

 

5 Quit Teams Optimized

 

3. Press Ctrl  + Shift + Esc to open Task Manager.

4. In the Task Manager, scroll down to locate Microsoft Teams processes.

5. Right-click on each Microsoft Teams process one by one and choose End Task. This way, kill all the Microsoft Teams processes on your PC.

 

Teams Kill Min

 

Step 2: Clear Teams Cache Folders

 

1. Open Run dialog using the Windows and R key combination.

2. Type C:\Users\%username%\AppData\Roaming\Microsoft\Teams and hit Enter.

 

Teams In Run Min

 

3. Double-click on the Cache folder.

 

Cache Min

 

4. Select all the files and folders using Ctrl + A.

5. Now click on the Delete icon to remove all the files and folders present here.

 

Cache Select Delete Min

 

6. Repeat Steps 3 – 5 for the folders mentioned below in the Teams folder.

  • blob_storage
  • databases
  • GPUCache
  • IndexedDB
  • Local Storage

 

Cache Folders Min

 

7. Close File Explorer. Launch Microsoft Teams and check if the problem still exists.

 

Fix 4 – Disable Read Receipts

 

1. Choose Settings after clicking on the three horizontal dots next to the profile icon.

 

Ms Teams Settings Min

 

2. Go to the Privacy tab.

3. On the right side, turn off the toggle associated with the option Read Receipts.

 


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Turn Off Read Reciepts Min

 

4. Check whether this has helped fix the issue.

Fix 5 -Tweak Visual effects

1 -Press Windows and R key together from laptop keyboard to open run command box.

2 -Write SYSDM.CPL in it and click OK.

Sysdm Cpl Min

 

3 – Click on Advanced tab and click on Settings button located in Performance.

 

Screenshot 2022 06 23 132516 Min

 

4 – Click on Visual Effects tab and choose Adjust for best performance option.

Adjust Best Performance Min

 

Thanks for reading.

The fixes above must have helped to resolve the high memory usage in Microsoft Teams. Comment and let us know the fix that worked for you.

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