How To Fix Google Play Store Keeps Stopping Problem

As we all know Google play store is used to download the application and use it. But for a few users when using the play store suddenly it stops working. It happens again and again which is frustrating. This might be because of corrupted caches, bad updates, storage issues, network issues, server issues, etc. This article has different solutions to solve the play store keeps stopping issue.


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Method 1: Deactivate The Device Admin App

 

Step 1: Open your phone settings

 

Settings

 

Step 2: Click on Security & lock screen

 

Security

 

Step 3: Scroll down and select device admin apps

Step 4: Click on find my device

 

Find Device

 

Step 5: Click on deactivate this device admin app button at the bottom.

 

Deactivate

 

Method 2: Clear Google Play Store Cache

 

Step 1: Step 1: Go to the phone settings (gear icon)

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Click on see all apps

 

See All

 

Step 4: Find for Google play store app and click on it

 

Play Store

 

Step 5: Select Storage & cache

 

Storage Cache

 

Step 6: Click on the clear cache option

 

Clear Cache

 

Step 7: Then click on OK


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Method 3: Disable and Re-enable Google Play Store

 

Step 1: Find the Google Play Store on your mobile screen and long tap on it

Step 2: Click on the app info symbol (i symbol)

 

App Info

 

Step 3: Click on Disable option and close the play store app for a while

 

Disable

 

Step 4: Then again enable it and check if the problem is solved.

 

Method 4: Uninstall The Google Play Services Updates

 

Step 1: Open your mobile settings by clicking on the gear icon

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Find Google play services app

 

Play Services

 

Step 4: Click on the three dots at the top-right corner and select Uninstall updates

 

Uninstall Updates

 

Step 5: In the appeared pop up click on OK.

Step 6: Switch off your mobile phone and again switch on your phone then check if the issue is solved.

 

Method 5: Clear Google Play Services Cache

 

Step 1: Go to your phone settings

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Tap on See all apps

 

See All

 

Step 4: Find Google Play services

 

Play Services

 

Step 5: Click on Storage & cache

 

Storage Cache

 

Step 6: In the opened window click on the clear cache button and remove all the cache. Then check if the error is disappeared.

 

Clear Cache Services

 

Method 6: Update Google Play Store

 

Step 1: Open the Play store app on your mobile

Step 2: Click on your profile at the top right corner

 

Profile Photo

 

Step 3: From the appeared window, click on Settings

 

Settings Profile

 

Step 4: Click on About. It will expand and list a few details

Step 5: Under the play store version, click on Update play store to update it. Now check if the issue is solved.

 

Update Play Store

 

Method 7: Uninstall The Google Play Store Updates

 

Step 1: Open your mobile settings

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Find Google play store app

 

Play Store

 

Step 4: Click on the three dots at the top-right corner and select Uninstall updates

 

Uninstall Store

 

Step 5: In the appeared pop up click on OK.

 

Method 8: Uninstall Google Chrome Updates

 

Step 1: Open your mobile settings

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Find Chrome

 

Chrome

 

Step 4: Click on the three dots at the top-right corner and select Uninstall updates

 

Uninstall Chrome

 


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Step 5: In the appeared pop up click on OK

Step 6: Restart the phone and open the play store and check if the issue is solved.

 

Method 9: Uninstall Android System WebView Updates

 

Step 1: Open your mobile settings

Step 2: Click on Apps & notifications

Step 3: Find Android System WebView

Step 4: Click on the three dots at the top-right corner and select Uninstall updates

Step 5: In the appeared pop up click on OK

 

Method 10: Remove your Google Account And Sign In Again

 

Step 1: Go to the Settings

 

Settings

 

Step 2: Scroll down and click on Accounts

 

Accounts

 

Step 3: It will list all your accounts, click on the account used for the play store, generally it is a Gmail account so click on it

 

Gmail

 

Step 4: Click on remove account to sign out of it

 

Remove Account

 


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Step 5: Now, to sign in, click on add account, and then log in to your Google account. Now check if the issue is solved.

 

Method 11: Clear App Cache

 

Step 1: Open your mobile settings

 

Settings

 

Step 2: Click on Apps & notifications

 

Apps Notifications

 

Step 3: Select any of the apps by clicking on it

Step 4: Then click on storage & cache

 

Storage Cache

 

Step 5: Press clear cache to remove all the cache

Step 6: Choose several apps and repeat steps 3 – step 5 for them as well.

 

Method 12: Check If Google Play Store is Down

 

If the play store server is down, it might not work and the problem is not from your end and you cannot solve it. To check if the server is down go to the website downdetector.com or isitdownrightnow.com. If the play store is down then you will have to wait for a fix. Once done the app will work normally.

 

Method 13: Check The Internet Connection

Make sure you have a proper internet connection. Try toggling between your mobile data and Wi-Fi and then check if the issue is solved.

 

Method 14: Factory Reset Of Your Device

 

Note: If you follow this step all the contents from your phone will be deleted. Make sure you take a backup of the data.

Step 1: Go to your phone settings

 

Settings

 

Step 2: Click on system

 

System

 

Step 3: Select reset options

 

Reset

 

Step 4: Click on erase all data (factory reset)

 

Erase

 

Step 5: A pop up will appear click on reset

Step 6: Restart the phone and check if the issue is solved.

That’s it! I hope this article is helpful. Let us know which of the above method worked for you. Thank you!!

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