Remembering the passwords for us has been the most comfortable feature Google Chrome is offering for a long time now. A common issue that is recently being reported is that, Google chrome fails to save passwords, as is expected out of it. Wherever you would expect it to auto -fill the passwords, be it, mail boxes, bank accounts, university accounts, music apps or shopping sites, Chrome is reportedly asking the users to enter it manually. This is going to create a lot of concern, especially if you hadn’t noted down the passwords elsewhere. The whole process of resetting it can be tedious and in some cases, irrecoverable at all costs.
There are multiple reasons that might lead to this issue. It can either be that the Chrome is prohibited from saving passwords, due to some setting, or there are any corrupted cache files. When the current Chrome profile is corrupted for some reason, it can deviate itself from offering this feature. Also, there is a known bug acknowledged by Google itself, which might be causing this issue.
Read through this article, which will provide multiple fixes to resolve the issue of failing to save your passwords.
METHOD 1 : Delete Logindata files
1. Close Chrome browser
2. Now, Open file explorer
3. Copy and paste the path given below and hit enter key.
4. Delete files “Login Data” and “Login Data-journal“.
5. Start chrome again.
METHOD 2 : Click on Key Sign at the top right
1. Open Chrome and go to the login page of the website.
2. After you Enter the credentials and submit the form, click on key sign at the top right of the chrome address bar.
3. Now, click on save to save password.
METHOD 3 : Configure Chrome To Save Password
Many users are unaware of the configuration provided by Chrome to save passwords. By default, the option is disabled. Enabling it will help you to let Google Chrome remember your passwords and auto fill it whenever required.
To enable it, follow the below given steps
Step 1 : Open Chrome and go to the Actions menu by clicking the three dots available on the top right corner of the window.
Step 2 : Now go to the option Settings and click on it.
Step 3 : In the window that opens up, choose the option AutoFill on the left pane and click on it.
Step 4 : You will now find an option Passwords under AutoFill on the right pane. Click on it.
Step 5 : In the settings available under Passwords, you will find an option named Offer to save passwords. By default, it will be disabled. To enable it, move the slider next to it towards the right.
Step 6 : Exit the window and Restart the Google Chrome application.
Try saving the password again and check if the issue is resolved. If not, move on to the next fix.
METHOD 4 : Update To Latest Version Of Google Chrome
One of the latest versions released by Google has indeed fixed this issue. Updating your Google Chrome to the latest version can help you out of it. Even though it is possible that Chrome update itself if there is a stable internet connection, it might not always be the case. Any third party application, manual user intervention, or any customized power plans on your system to regulate it will stop the Chrome application to update itself.
To update to the latest version of Chrome
Step 1 : Open Google Chrome in your system and click on the three dots which you will find on the top right corner.
Step 2 : You will now find an option Help. Click on it.
Step 3 : Now, click on the option About Google Chrome. It will lead you to another window.
Step 4 : Towards the right, you will find a header, About Chrome. Below it, it will start scanning for latest updates on your system. It will automatically start updating the Chrome to the latest version.
Once the update is complete, it will prompt the message, Google Chrome is up to date along with the Version Number for the update.
Step 5 : Exit the window and Restart the browser for the changes to take effect.
That’s it, check if the issue is resolved after the latest update. If not, try out the next fix.
METHOD 5 : Disable Clearing the Cookies and Site Data While Quitting Chrome
Usually, if the local site data and cookies are cleared when you quit Chrome, then there are high chances that your saved passwords can get lost. This configuration should be kept disabled. It is reported by a lot of users that this configuration to prohibit it from saving cookies and local site data while quitting chrome is enabled due to some glitch in it.
To disable the setting, follow the below given steps
Step 1 : Open Google Chrome and open the Actions on it by clicking on the 3 dots in the top right corner.
Step 2 : Click on the option Settings from the list available.
Step 3 : Towards the left, you will be able to find the option Privacy and Security. Click on it.
Step 4 : Under the tab Privacy and Security on the right pane, you will find an option named Cookies and Other Site Data. Click on it.
Step 5 : Scroll down a little on the right and you will be able to find a setting named Clear Cookies and Site Data when you quit Chrome. If it is enabled, disable it by sliding the toggle button next to it towards left.
If it was already disabled, you need not do anything.
Step 6 : If you have made any modifications to the setting, Restart your browser. It will cause the changes to take effect.
Step 7 : Try saving your passwords again and check if it is successful this time.
If the above given method doesn’t work out for you, move on to the next available fix.
METHOD 6 : Clear Cache and Cookies
Old caches in your Chrome can play around with your old passwords and can cause a glitch in saving them effectively. Clearing the caches can help resolve this issue. To clear caches, follow the below given steps to customize and control the Chrome settings.
Step 1 : Open the Chrome browser and click on the three dots available on the top right corner of the window.
Step 2 : Click on the arrow next to the option More tools from the list.
Step 3 : Now choose the option Clear Browsing Data.
Step 4 : A new Clear Browsing Data window pops up. Click on the Basics tab.
Step 5 : Change the drop down value to All Time for the Time Range option given.
Step 6 : Make sure all the settings under it – Browsing History, Cookies and other site data as well as Cached images and files remain checked.
Step 7 : Now choose the option Clear Data.
Step 8 : Restart the browser and try saving the passwords again.
If clearing the caches do not help, then get on to the next fix.
METHOD 7 : Make use of a new Chrome Profile.
If the already saved user profile and preferences on Chrome are corrupted for some reason, then it is recommended that you create an entirely new profile. But all the previously saved user preferences and other important related information can get lost. Make sure you note them down for your future reference before proceeding with this fix.
To create a new user profile, follow the below given steps.
Step 1 : Open the Chrome Browser and click on the Account icon (a round icon) available on the top right corner of the window.
Step 2 : You will find a Settings icon to Manage People next to Other People in the list of options. Click on it.
Step 3 : You will find an option Add Person on the bottom right to add a new user profile. Click on the option.
Step 4 : In the window that pops up, you will be asked to enter a Name for the new user to be created and an Avatar from the gallery of Avatars available.
Once done, click on the Add button to add the user. It will be saved successfully.
Step 5 : Now Restart your system to check if all the new information and passwords are getting saved on the new profile you just created.
Any of the above given methods should possibly work out for you. If not, there are multiple third party applications available that can easily manage your passwords. Some of them that have proved effective are Dashlane, StickyPassword and LastPass, which you can install as plugins in your Chrome Browser.
Try these methods and please let us know which method works out for you the best. Please feel free to comment in case of any suggestions.
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