Fix: ‘Something went wrong. Try restarting GeForce Experience’ error in Windows 10

If you are using an NVIDIA GeForce gpu on your device, it is likely for you to face ‘Something went wrong. Try restarting GeForce Experience‘ at least once in the product lifetime. Now, this problem usually doesn’t come to an end if you restart the GeForce Experience. It shows the same error again and again no matter how many times you try restarting it. If you are facing the same problem on your end, don’t worry. Just follow these below-mentioned solutions and your problem will be solved in no time. But before going ahead, try these initial workarounds on your device to try out some simpler solutions for this problem.


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Initial Workarounds

1. Reboot your computer. After rebooting your computer, open GeForce Experience. Check if you can open the GeForce Experience without any error.

2. Disable the antivirus and firewall for a while. Check GeForce Experience is working or not.

3. Check if any Windows Update is pending or not. If there is any update is pending, wait for the installation to be complete. Then reboot your device and then launch GeForce Experience again.

 

Fix-1 Automate NVIDIA services-

1. Pressing Windows key and the ‘R‘ key should open the Run window on your computer.

2. In that Run window, type “services.msc” and then click on “OK” to open the Services window.

 

Run Services

 

3. Now, Double click on the “NVIDIA Display Container LS” service.

 

Nvidia Service List

4. Now, in the Properties window, click on “Startup type:” and set it as “Automatic“.

5. Then you have to check the “Service Status:” as “Running“. In case if it is “Stopped” then click on “Start” to start the service.

6. Now, click on “Apply” and then click on “OK” to save the changes.

 

Nvidia Services Automatic

7. Then, go to the “Log On” tab and check “Local System account“.

8. Click on “Apply” and “OK” to save the changes.

 

Log On Account

 

9. In the Services window, repeat Step-3 and Step-4 for all of these NVIDIA processes.

 

Repeat Processes

 

6. Close Services window.


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Reboot your computer.

After rebooting your computer, open GeForce Experience on your computer. Your problem should be solved.

 

Fix-2 Kill NVIDIA processes-

1. Pressing the Ctrl+Shift+Enter keys together should open the Task Manager window.

2. Now, in the “Processes” tab and scroll down and you can see the NVIDIA processes (like- “NVIDIA Container” process) running on your system. Right-click on each of these processes and click on “End Task” to terminate all of these processes. You should be seeing these processes running in your system-

NVIDIA Backend (32 bit)
NVIDIA Driver Helper Service
NVIDIA Network service (32 bit)
NVIDIA Settings
NVIDIA User Experience Driver Component
NVIDIA Container
NVIDIA Shadow Play Helper Service

 

Kill Nvidia Processes.

 

3. Close Task Manager window.

Try to open GeForce Experience on your computer.

 

Fix- 3 Run GeForce Experience in compatibility mode-

1. Right-click on the “GeForce Experience” icon on the desktop and then click on “Properties“. GeForce Experience Properties window will be opened.

 

Properties

 

2. In the Properties window, go to the “Compatibility” tab and then check the “Run this program in compatibility mode for:” and

3. Then, you have to select “Windows 8” in the drop-down menu.

4. After doing that, check the option “Run this program as an administrator“.

5. Click on “Apply” and “OK” to save the changes on your computer.

 

New Geforce

 


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Now, open the GeForce Experience by double-clicking on the GeForce Experience icon.

Check if you are still facing the same problem on your computer again or not.

 

Fix-4 Update the NVIDIA driver from Device Manager-

1. First, right-click on the Windows icon on the left-most corner of your screen, and click on “Device Manager“.

 

Device Manager New Style

 

2. In the Device Manager window, find “Display adapters” from the list, click on it to expand it.

3. Now, right-click on your graphics driver, and then you have to click on the “Update driver” option.

 

Update Graphics Driver

 

4. You will be asked, “How do you want to search for the drivers?“. Simply click on ‘Search automatically for updated driver software‘.

 

Driver Update

 

Wait till Windows searches for the compatible driver for your graphics driver, downloads it and installs it.

5. In case if you see there is “The best driver for your device is already installed.“. Then, click on “Search for updated drivers on Windows Update“. Search Update In Windows

 

5. Press ‘Alt+F4‘ to close the Device Manager window.

Reboot your computer.

 

Fix-5 Install the NVIDIA driver manually-

1. At first, google “NVIDIA driver“.

2. Then, click on the “Download Drivers| NVIDIA“.

 

Google Nvidia Drivers

 

3. At the next step, you need to specify product details.

4. Now, click on the “Search“.

 

Nvidia Driver Update

 

5. Now, click on “Download” to download the driver.

 

Download Driver

 

6. Go to the location where you have just downloaded the file.

7. Now, double click on it to start the installation process of the driver. Click on “Yes” when you are prompted by User Account Control.

 

Double Click

 

8. In the NVIDIA Graphics Driver window, select the “NVIDIA Graphics Driver and GeForce Experience” and click on “Agree and continue“.

 

Nvidia Driver And Geforce Experience

 

9. Under Installation Options, choose “Express (Recommended)” and click on “Next” to start the installation process.

 

Nvida Express Installation

 

7. Click on “Close” to close the NVIDIA Graphics Driver Installer window.

 

After Install

 

Restart your computer to finish the installation process.

If you are still facing the problem during the installation, perhaps performing a clean installation of the NVIDIA driver can help you out.

 

Fix-6 Remove NVIDIA from your system-

1. Press Ctrl+Shift+Enter to open the Task Manager.

2. Go to the “Processes” tab and scroll down and you will see NVIDIA processes (like- “NVIDIA Container” process) running on your system.

Right-click on each of the processes and click on “End Task” to terminate all of these processes. You should be seeing these processes running in your system-

NVIDIA Backend (32 bit)
NVIDIA Driver Helper Service
NVIDIA Network service (32 bit)
NVIDIA Settings
NVIDIA User Experience Driver Component
NVIDIA Container
NVIDIA Shadow Play Helper Service

 

Kill Nvidia Processes.

 

3. Close Task Manager window.

4. Pressing Windows key+X and then clicking on the “Device Manager” should open the Device Manager on your computer.

 


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Device Manager New Style

 

5. In the Device Manager window, find “Display adapters” from the list, click on it to expand it. Now, from the drop-down right click on the graphics driver you are using, click on “Uninstall device“.

 

Unisntall Graphics Driver Device Manager

 

6. Now press Windows Key+R to launch Run, and type “appwiz.cpl” and hit Enter. Programs and Features window will be opened.

 

Appwiz

 

7. In Programs and Features window, scroll down and uninstall every software related to NVIDIA/AMD (your graphics driver) by double-clicking on each of them.

 

Uninstall Graphics Driver

 

8. Open File Explorer window, and navigate to this location-

C:\Windows\System32\DriverStore\FileRepository\

Scroll down in the folder and find this folder and delete them-

nvdsp.inf
nv_lh
no clock

 

Delete Nvidia Processes

 

9. Now, in the File Explorer navigate to these folders and empty them-

C:\Program Files\NVIDIA Corporation\
C:\Program Files (x86)\NVIDIA Corporation\

 

Nvidia Folders

 

10. Reboot your computer. After rebooting, follow fix-4 to install the NVIDIA driver manually.

After this, launch GeForce Experience on your device. Your problem should be solved.

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