Fix Personalised settings (not responding) in Windows 10

Microsoft keeps releasing updates in every few days. Most of the times it’s just a security update and once in a while, there comes a major update. These major updates contain very important bug fixes, along with some new features.

But, lately, we have received complaints from a lot of Windows 8 and Windows 10 users regarding an issue after updating their computer. In this issue, after restarting the computer, the desktop icons do not load up and the user is greeted with a blank dark screen. Also, there is a small box at the upper left corner of the screen, stating, Personalised settings (not responding). This is a very annoying error as there isn’t much you can do when the desktop doesn’t even load up. Then how to fix it? We will show you how. Follow the methods mentioned below to fix this error.

Fix Personalised Settings (not responding) Error

The reason behind this error could be a number of things. We will try to solve them one by one. Just perform these methods until the issue is fixed.


Way 1 – Restart your system

The easiest way to fix this issue is to try restarting your computer. Sometimes, a corrupt system file could be causing this error while starting up. Restarting your computer might fix it. Before trying any of the major methods, try this one.

Step 1. As even the taskbar must not have loaded up, you will have to perform a restart this way. Press these three keys on your keyboard at the same time: Ctrl + Alt + Del.

Step 2. Now, click the Power button at the bottom right corner of the screen. Select Restart.

Restart Windows 10

This should fix the problem. If the issue still persists, follow the next method.


way 2 – Switch Network Connection

To switch network connection, follow these steps.


Step 1. Press Ctrl + Alt + Del.

Step 2. At the bottom right corner, click on any of these icons available: Wi-Fi or Network icon, whichever is being shown.

Ctrl Alt Del Airplane Mode 3

Step 3. It will open up a connections menu on the right. Now, click on Airplane Mode, doesn’t matter if it’s ON or OFF.

Step 4. Click on Sign Out. This will be in the middle part of the screen.

Now try logging in on your computer. This should fix the issue. If the problem is still not solved, follow the next method.


Way 3 – Restart Windows Explorer or explorer.exe

Relaunching the Windows Explorer or the process explorer.exe can also fix the problem. Follow these steps to do so.


Step 1. Press Ctrl + Alt + Del on your keyboard at the same time.

Step 2. Select Task manager from the middle part of the screen.

Task Manager

Step 3. Under Processes, look for Windows Explorer or explorer.exe. Right-click on it and select End task.


End Windows Explorer


Step 4. Now, go to File at the top left corner and select Run new task.


File Run New Task


Step 5. Type explorer and click OK. Don’t forget to mark the box before in front of Create this task with administrative privileges.


Run Explorer


This should bring back the desktop on your screen. Now restart your computer to check if this method has fixed the issue. If not, follow the next method.


Way 4  – Repair Corrupt Files

The reason behind the issue could be corrupt files. In this method, we will try repairing them. Follow these steps to do so.


Step 1. Press the Windows logo key on your keyboard to open the start menu and type cmd. Here, right-click on Command Prompt in results and select Run as administrator.


Step 2. In the command prompt window, type the following and press Enter:

sfc /scannow

 Sfc Scannow


Step 3. After step 2, the scan will take some time to fix the corrupt files. When it’s done, restart your computer.


This should solve the problem. If the problem still persists, try the next method.


Way 5 – Delete a Registry File

The issue started after a Windows update, and due to it the Windows Explorer is not starting properly. To fix this, we will have to delete the key for Windows Desktop Update. Here’s how to do it.


Step 1. Press ALT + CTRL + DEL and click on task manager to open Task manager.

Now, click on File > RUN New Task.

Task Manager File Run New Task Min

Now, write regedit in it and check the option saying Create this task with administrative privileges and click OK.

Regedit Admin Task Manager

Step 2. Now, carefully follow the path mentioned below in the left pane of registry editor:

Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Active Setup > Installed Components

Step 3. Under the folder Installed Components, look for {89820200-ECBD-11cf-8B85-00AA005B4340} and delete it.

Step 4. Restart your computer.

If this does not work try repeating step 3 and delete >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} key and try again.

Installed Comp Del Reg

This should fix the problem.

1 thought on “Fix Personalised settings (not responding) in Windows 10”

  1. I have tried all of these solutions. I’ve also deleted MiniNT from regedit and installed the update ISO from DVD. Nothing works. Task manager Is only accessible from safe mode cmd prompt. Stop and restart of explorer.exe starts explorer but it immediately gets hung up and won’t respond. I have to undo the feature update to get my desktop back. Any other ideas?

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