If your Windows 10 system restarts when you hit the shutdown button, don’t worry. Several users have reported this issue and here we are with a fix. You can attempt to fix your issue with methods given below, work your way down and see which solution works for you.
1- Windows Update
2- Disable Fast Startup
3- Update Device Drivers
4- Windows System Files
5- Reset this PC
Before you start with any of the steps, you can also try to force shutdown your computer by holding the power button for a few seconds. Keep your device unplugged and switched off for 10 minutes before you attempt to boot again.
Method 1: Update your copy of Windows
Updating your computer is a really good idea because Microsoft keeps releasing fixes for existing problems to ensure a secure machine. To update your computer follow the steps below:
1- Open Start menu by clicking on the Windows logo on the bottom left corner of your screen and click on Settings.
2- Click on Update & Security on the newly opened window.
3- On the right side of the window, hit Check for Updates to ensure your device is up to date.
Method 2: Disable Fast Startup
1- On your keyboard, press the Windows Key & S together.
2- Type Control Panel in the search option and click on it.
3- Change the view of your Control Panel to Small Icons and then click on Power Options.
4- In the left pane of the window, click on choose what the power button does.
5- Click on Change the Settings that are currently unavailable.
6- Now uncheck Turn on fast startup and save the settings.
Method 3: Repair Windows Filesystem
1- Right-Click on the Windows logo to open the WinX menu and click on Command Prompt (admin).
2- Once the command prompt window is open type sfc /scannow.
3- Wait for the process to finish and try shutting down your computer.
Method 4: Shutdown your computer using Command Prompt
A direct shutdown request can be directly issued from the command prompt window.
1- On your keyboard, press the Windows key and S together to open Windows search and type Command Prompt.
2- Right click on the command prompt icon and click on Run as Administrator.
3- A popup for permission will appear, click on yes.
4- Type the following command in your command prompt shutdown -s -f. You will get an alert that your computer will shut down in a minute.
Method 5: Do a System Restore
1- On your keyboard press Windows key and I together to open the Settings Menu and then click on Update & Security.
2- From the left side of the Window click on recovery.
3- Click on Get Started in the Reset this PC section and select if you want to save your personal files or not.