Fix- Outlook Can’t connect to Gmail problem

Some Windows 10 users, especially the users who use MS Outlook regularly to manage their emails, are complaining about a problem of a repetitive disconnection from the Gmail server. According to them, upon opening Outlook on their computer, it is requesting a Gmail password. In case if you are facing this problem, don’t worry. Simply, follow this simple fix and the problem will be solved pretty quickly.

Fix Enable ‘Basic Authentication’ in your Gmail settings-

Enabling the ‘Basic Authentication‘ settings in Gmail may help you out.

First, you need to remove your Email account and then sign in with it again.

1. Click on Windows icon and type “Control panel“.

2. Then, click on “Control Panel“.


Control Search


3. In the Control Panel window, click on the drop-down of the option ‘View by:‘.

4. Then, select “Small icons“.


Control Panel Small Icons


5. Now, scroll down, find and then click on “Mail (Microsoft Outlook 2016) (32-bit)” to modify Email setup.


Mail Click


6. In the Mail Setup window, click on “Show Profiles“.


Show Profiles


7. Select the “Outlook” profile and then click on “Remove” to remove it from your computer.


Outlook Remove


8. Now, click on “Yes” to remove your profile.


Yes Outlook


Close Mail window.

9. Press Windows key+R to open Run window.

10. In the Run window, type “outlook.exe” and then hit Enter.


Outlook Run


11. Now, Outlook will be opened asking for you to log in using your email address.

12. Simply put your email address in the ‘Email address‘ section and then click on “Connect” to set up an email address profile.


Outlook Connect


13. After adding the E-mail address you will notice “Account successfully added“.

14. Finally, click on “Done” to finish the email address setting up process.


Done Ok


Now, you have to allow ‘less secure app access‘ in System security of the same email account you have logged in to Outlook with.

1. Google “Gmail” from a browser of your choice.

2. Then, click on the “Gmail by Google“.


Gmail Search


Gmail will be opened on your computer.

3. On the top-right hand corner click on your account (it will contain a picture) and then click on “Manage your Google Account“.


Manage Google Account


4. In Account settings, go to the “Security” settings tab.

5. Now, scroll down and then under ‘Less secure app access‘, click on “Turn on access (not recommended)“.


Turn On Access


Close the browser window.

That’s it! From now on, Outlook will sync all your emails without asking for your Gmail password.

Your problem is solved.