Fix: File Explorer is crashing on right click Windows 10 / 11

In case if File Explorer is freezing or crashing on your computer and you are wondering what to do, simply follow the fixes of this article and the problem will be solved in no time. But before moving on to the main solutions you should go for these workarounds first to try out some simpler solutions for your problem-


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Initial Workarounds

1. Restart your computer and check if it helps or not.

2. Check if you are using an administrative account on your computer, if not, then log in using an administrative account and then check if the problem continues to happen-

If any of these workarounds didn’t work out for you, go for these solutions-

Fix-1 Use SFC / SCANNOW command

1 – Search cmd in windows search box.

2 -Now, right click on the command prompt icon and click run as administrator

Cmd Admin Min

3 -Now, run the command given below

sfc /scannow

wait for sometime to let it get completed and fix system issues in your PC

Fix-2 Use ShellExView to detect the cause of the problem-

Shell extensions are mainly installed and managed by Windows itself. But, some third party applications also install their own shell extensions on your computer. File Explorer is prone to crash easily if there is a corrupted 3rd party shell extension in your system.


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To disable all the third-party shell extensions follow these steps-

1. Download ShellExView on your computer. Extract the downloaded zip file in a location of your choice.

2. Go to the folder where you have extracted the zip file. Double click on “shexview.exe” .

 

Double Click Shexview

 

Wait for a while as ShellExView will take a while to collect some information from your system.

3. In the ShellExView window, click on “Options” on the menu bar and then click on “Hide All Microsoft Extensions“.

You will be able to visualize only the 3rd party shell extensions in the window.

 

Hide Windows Shell Extensions

 

4. Click on Type to sort by type of items.

5. Now, just right click and disable all context menu items with pink background.

 

Disable Context Menu Items Min

 

 

Reboot your computer. After rebooting, your issue with File Explorer should be solved.

*NOTE:-

If you don’t want to disable all the third-party shell extensions in your File Explorer, follow these steps to find out the problematic shell extension.

1. Disable the first shell extension in the list.

2. Check if the File Explorer window is crashing or not.

Repeat these two steps until the File Explorer stops crashing. After disabling a particular extension, File Explorer will stop crashing. This extension (in general, the application) is the root cause of the error.

You have to simply uninstall that particular application from your computer.

Follow these steps to uninstall the program from your computer-

1. Press Windows key+R to launch Run. Now, type “appwiz.cpl” and hit Enter. Programs and Features window will be opened.

 

Appwiz

 

2. In Programs and Features window, in the list applications and packages, scroll down to find the application on your computer.

3. Simply double click on the application which you want to uninstall from your computer.

 

Uninstall Adobe Reader

 


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After uninstalling the program/ application, don’t forget to reboot your computer.

After rebooting your computer, check if File Explorer is still freezing or not.

 

Fix-3 Restart File Explorer process on your computer-

Restarting the File Explorer process on your computer may solve the problem on your computer.

1. Press Ctrl+Shift+Enter together. This will launch the Task Manager on your computer.

2. In the Task Manager window, scroll down and find the “File Explorer” process on your computer.

3. Now, right-click on it and then click on “Restart” to restart the process on your computer.

 

Explorer Restart

 

After restarting File Explorer, wait for a while and then check if File Explorer is working or not.

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13 thoughts on “Fix: File Explorer is crashing on right click Windows 10 / 11”

  1. Tried it earlier and didn’t work although this time it did as I am 100% positive that the ASUS Display widget was not showing at that time. ASUS DisplayWidget was the cause TERRIBLE!!!! It’s that annoying widget that pops up on the screen as an overlay and disrupts everything. Goodbye Asus monitor, no more.

  2. Ok somehow disabling all shell extensions and enabling them again fixed it. No idea which shell extension caused the crash but I didn’t have to delete anything and it works perfectly fine.

  3. Thank you so much for the help!
    It was super easy, I just got rid of every 3rd party ones.
    I’ve been having this problem for a while and was seriously getting mad xD
    Thanks again,
    Greg

  4. Following a comment in this set of hints, I found Spybot was causing the problem.
    I uninstalled it, File Explorer right click worked, re-installed it and F E right click failed. No hardship to do without Spybot.

  5. I started having this problem a week ago,and this solution totally solved it! At first try it scared me because it didn’t open the extension,but then agter a wee while it did! Thanks a lot!

  6. Hi,
    Thank you for these suggestions!
    Fix#1 outright fixed my hangup issue whenever I right click in windows explorer.
    After excluding windows entries, I selected all what was left, disabled them, then restarted the pc.
    No more right click issues! (It had been plaguing me for weeks!)
    Cheers!

  7. Hi, I fixed my windows 10 using your method. I didn’t try one by one but just disabled all non windows shell and it worked. Thanks a lot!

  8. Thanks man!
    This worked!
    The problematic file on my PC was
    “Alcohol Shell Extension Module (x64)”
    Explorer stopped crashing upon right clicking

  9. Many thanks for this solution, my explorer has been crashing repeatedly and this solved it in one go. Thank you very much for helping me remove an annoying fault.

  10. Hi Sambit,

    Your suggested Fix 1 solved my problem.
    ‘Spybot S&D Explorer Integration’ was causing the explorer to crash.

    Thank you
    Kumara

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