FIX: Error 0x81000036 while performing Windows 11/10 Backup

Many Windows 10 users have reported that they are seeing a Windows Backup Error message with error code 0x81000036 when they try to restore the system to a previously created restore point. The complete error message is as follows.

 

 

This error is usually seen when the Virtual machine-related apps like Hyper V and Windows Sandbox features are enabled in Windows 10. In this article , we have compiled a list of fixes that might help you solve the Windows Backup Error.

Fix 1: Disable  Windows Sandbox

Step 1: In the search bar of the taskbar type Turn Windows features

Step 2: From the menu choose the option Turn Windows features on or off

 

Step 3: In the appearing window, scroll down and locate Windows Sandbox

Step 4: Untick to Turn Off these features and press on the OK button

 

 

 

Step 5: If you see dialog popping up, click on Yes

Step 6: Perform the backup operation back and check if you see any errors.

Check if this helps, if not, try the next fix.

Fix 2: Disable Hyper-V

Step 1: Open Turn Windows features on or off. (Refer Steps 1,2 from Fix 1)

Step 2: Scroll down and locate Hyper V.

Step 3: Untick on the checkbox next to Hyper V.

 

 

Step 4: Click on the OK button.

Step 5: If you see dialog popping up, click on Yes.

Step 6: Again, perform the backup operation back and check if the errors have been resolved.

Check if this helps. If not, try the next fix.

Fix 3: Remove the WindowsBackupImage folder

In certain cases, this error is seen, when previous backup files are present.

Step 1: Locate your WindowsBackupImage folder.

NOTE: This is different for all. But will be located within the drive where windows is installed. Also, it will be a hidden folder.

Step 2: Either Delete the WindowsBackupImage folder or move the previous version backups to a different folder.

 

That’s All

We hope this article has been informative. Thank you for Reading.

Kindly comment and let us know the fix that helped you solve the problem.