Fix: “An unexpected error occurred” in Network Connection Properties on Windows 10

Are you unable to open Properties of the network connection on your computer? If the answer is “Yes” then, there is no need to worry any further. Simply follow the fix of this article and the problem will be solved very easily. But before going ahead for the main fix try these simpler workarounds to solve your problem with minimal efforts.

Initial Workarounds–

1. Disconnect and reconnect the ethernet cable from your computer. Further check if you can access the properties of the network connections on your computer.

2. A fresh restart your system may fix the problem.

If any of these simpler workarounds didn’t work out, check out these fixes-

Fix-1 Uninstall and re-install the network adapter-

Uninstalling and re-installing the network adapter may help you to solve this issue at your end.

Follow these steps to uninstall the network adapter driver–

1. Press Windows key+ R to open Run. Now, type “devmgmt.msc” and hit Enter.

Device Manager utility will open.

 

 

2. In the Device Manager utility window, look for the “Network Adapter” option and click on it and it will be expanded to show available drivers.

3. Now, right click on the network adapter you are using, click on “Uninstall device“.

 

 

4. If an warning message appears, simply click on “Yes“.

 

 

The network adapter driver will be uninstalled from your computer.

In the next steps we will re-install the network adapter driver again-

Method 1-

Just reboot your computer and Windows will install the uninstalled driver itself. You will have your network adapter working fine again.

 

Method 2–

If rebooting your computer didn’t install the driver then you have to install the driver yourself. Follow these steps to install the driver manually-

1. Press Windows key+X and then click on “Device Manager“.

 

 

2. In the Device manager window, click on “Action“. Again click on “Scan for hardware changes“.

 

 

This will find the uninstalled driver and install the driver again.

 

Method 3-

If Method 2 did not work out, then follow this next steps –

1.Click on “View” of the Device Manager. Then click on “Show hidden device“.

 

 

2. This will show the hidden drivers. Look out for your network adapter

Your network adapter will have a yellow triangle with its name (as it has no installed driver).

3. Right Click on the network adapter driver and then click on the “Update driver software“.

 

 

4. You will be asked “How do you want search for the drivers?“. Choose the option “Search automatically for updated driver software“.

 

 

5. Wait till Windows searches for compatible driver for your network adapter, downloads it and installs it.

Try to access the network connection properties again. You should be able to do it.