Some Windows 10 users are complaining about a new type of problem which they are facing when they are trying to add a workstation with their existing one. According to these users, whenever they are trying to add a new workstation, the entire process is getting stalled and an error message is popping up, stating “An Active Directory Domain Controller for the domain could not be contacted“. This error usually happens due to faulty DNS settings on your system. In order to fix this issue on your computer, simply follow these fixes and the problem will be solved in no time.
Fix-1 Build new DNS Configuration-
Adding DNS server addresses may help you out.
1. Press Windows Key+R, to launch Run, and type “ncpa.cpl” and hit Enter. Network Connections window will be opened.
2. Now, in the list of the adapters, double click on the adapter you are using.
3. Now, under the section “This connection uses the following items:“, double click on “Internet Protocol Version 4 (TCP/IPv4)” option.
4. In Internet Protocol Version (TCP/IPv4) Properties window, click on “Advanced“.
5. Now, in Advanced TCP/IP Settings window, go to “DNS” tab.
6. Now, type the DNS server addresses in the box below ‘DNS server addresses, in order of use:‘. Then, click on “Add…“.
7. Finally, click on “OK” to save the changes on your computer.
Once done, reboot your computer to save the changes on your computer.
After rebooting your computer try to add the workstation again. If the error persists, go for the next fix.
Fix-2 Connect to the domain through Settings–
Connecting to the domain through Windows Settings is an alternative path you may use to address the problem.
1. Press Windows key+I to open Settings window. In Settings window, click on “Accounts” to open account settings.
2. In Accounts settings window, on the left hand side, click on “Access work or school“.
3. Now, click on “Connect” to begin the process to connect the workstation.
4. In Microsoft Account window, in the bottom portion of the window, click on “Join this device to a local Active Directory domain“. Join a domain panel will be opened.
5. In Join a domain panel, under “Domain Name“, enter the name of the domain (will have a format like this – “*.local“) you want to join.
6. Now, click on “Next” to proceed to the next step.
7. At the last step, enter the administrative password and complete connection to the domain.
A reboot may be needed to let the changes take effect on your computer. Your problem should be solved.
Fix-3 Restart DNS service-
Restarting DNS service may resolve the situation.
1. Press Windows key+R to open Run window. Now, type “services.msc” and then hit Enter.
Services window will be opened.
2. In Services window, scroll down and find out “DNS Client“.
3. Now, right click on “DNS Client” and then click on “Restart“.
4. Press Windows Key+R to launch Run. Type “cmd” and hit “Enter“.
Click on “Yes” if you are asked for permissions by User Account Control.
Command Prompt window with administrative right will be opened.
2. Now, copy-paste this command in Command Prompt window and hit Enter.
net stop dnscache
3. Now, copy-paste this command in Command Prompt window and hit Enter.
net start dnscache
Once done, close Command Prompt window.
Reboot your computer to let the changes take effect on your.
Upon rebooting, try to connect to the workstation again. Your problem should be solved.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.