How to Fix Err_SSL_Bad_Record_Mac_Alert On Google Chrome

A few users when trying to access some websites, get the error “err_ssl_bad_record_mac_alert”. This might be because of network issues, incompatible MTU size, or website restrictions, if you are using old versions of Chrome, etc. In this article, we have a few different methods to solve this error. Let us see how to apply them and get rid of the problem.


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Method 1: Update Chrome To The Latest Version

 

Step 1: Open the Chrome browser and click on the three dots at the top right corner

Step 2: From the list click on Help

 

Help

 

Step 3: From the fly-out option click on About google chrome

 

Google Chrome

 


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Step 4: It will scan and check if there are any updates, if yes it will automatically update else click on Update chrome and wait for the latest version to be installed. Once the chrome is updated it will show as up to date.

 

Up To Date

 

Step 5: Restart the computer and then check if the issue is solved.

 

Method 2: Add The Problematic Website In To The Trusted Site

 

Step 1: Open the run prompt using Windows + R keys together


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Step 2: Type inetcpl.cpl in the run prompt and hit enter. It will open the Internet properties window

 

Inet

 

Step 3: Go to the Security tab

Step 4: Click on Trusted sites under select a zone to view or change security settings

 

Trusted Site

 

Step 5: Then click on Sites button

 

Sites

 

Step 6: Copy the website URL which is giving the problem and paste it in the Add this website to the zone

Note: URL shown in the below image is just an example

Step 7: Click on Add button and then close the window

 

Add

 

Step 8: Then in the Internet properties window click on OK

Step 9: Restart the computer and check if the issue is solved.

 

Method 3: Disable The Antivirus

 

Step 1: If you have the antivirus installed then try to disable it

Step 2: To disable it, click on the show hidden icons arrow mark at the bottom right corner

Step 3: Right click on the antivirus icon and click on disable. Now check if the issue is solved.

 

Method 4: Change The Startup Type Of Windows Time Service

 

Step 1: Open the run prompt using Windows + R keys together

Step 2: Type services.msc in the run prompt and hit enter

 

Services

 

Step 3: Scroll down and find for Windows Time

 

Windows Time

 

Step 4: If the service is running first stop the service by clicking on the Stop button

Step 5: Double click on it and from the startup type dropdown select Automatic

Step 6: Click on the Start button

 

Automatic

 

Step 7: To save the changes click on Apply and OK

Step 8: Restart the system and check if the issue is solved.

 

Method 5: Disable The Killer Network Services

 

Step 1: Open the run prompt using Windows + R keys together

Step 2: Type services.msc in the run prompt and hit enter

 

Services

 

Step 3: Scroll down and find for Killer Network Service

Step 4: Double click on it and from the startup type dropdown select Disabled

 


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Disabled

 

Step 5: To save the changes click on Apply and OK

Step 6: Restart the system and check if the issue is solved.

 

Method 6: Turn Off Stream Detect In Killer Control Center

 

Step 1: If you are using Alienware computer or Dell computer then open the killer network control panel

Step 2: In the opened control panel, click on Settings

Step 3: Then on the right side, disable the Advanced stream detect by clicking on the toggle bar below it

Step 4: Restart the computer and check if the issue is resolved.

 

Method 7: Change The Routers MTU Size

 

Step 1: Open the browser and enter your router login address. The default address would be 192.168.0.1 or 192.168.1.1 and most routers use this. Or you can contact your router manufacturer for this information

Step 2: Check for the WAN section where you can change MTU size. In most routers it will be under advanced settings of the WAN section

Step 3: In the MTU size field change the value to 1400

Step 4: To save the changes click on Save button.

 

That’s it! I hope this article is helpful. Let us know which of the above method did you apply to solve the issue. Thank you!!

 

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