If you love to browse on Google Chrome, then you may often come across the “err_empty_responses” error. So, if you are trying to access a website, the error pops up and the web page fails to load. While Chrome is popular due to its advanced features and stability, it does come with its set of problems.
The error message comes up when the browser fails to transmit the data due to a network connection problem and Chrome fails to transfer the data to and fro the computer. The good news is, that the err_empty_response error on Google Chrome can be fixed. We have listed a few solutions that may help you fix the error.
Method 1: Clear the browsing data of your browser
Sometimes, the browsing data stored in the browser may be a major reason behind the ERR_EMPTY_RESPONSE error. In this case, clearing the browsing data may help fix the problem. Here’s how to clear the browsing data of your Chrome:
Step 1: Open the Chrome browser, click on three dots on the upper right, select More tools, and then click on Clear browsing data.
Step 2: In the Clear browsing data window, go to the Advanced tab.
Now, select All time from the drop-down next to the Time range option, check all the boxes, and press the Clear data button.
Once the process is over, restart Chrome and check if you can access the website now.
Method 2: Reset your network settings
If the network settings on your computer are set incorrectly, that can be a major reason why you may encounter the “err_empty_responses” error. You may possibly fix the problem by resetting the network connection as shown below:
Step 1: Press the Windows + R keys together on your keyboard to open the Run command.
Step 2: In the Run command search window, type cmd.
Now, press the Ctrl + Shift + Enter keys simultaneously and the Command Prompt window opens in admin mode.
Step 3: In the elevated Command Prompt window, run the below commands and press Enter after each command:
ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset net stop dhcp net start dhcp netsh winhttp reset proxy
Once the commands have been executed successfully, close Command Prompt and reboot your PC. You can now check if you can access the website on Chrome.
Method 3: Update your device drivers
A lot of times, many browser errors may arise due to outdated or incorrect drivers. In such cases, updating the driver may help you get rid of the “err_empty_responses” error. Here’s how to update the driver:
Step 1: Press the Windows + R shortcut keys together and the Run command will open.
Step 2: In the search field, type devmgmt.msc and press Enter to open the Device Manager window.
Step 3: Next, in the Device Manager window, navigate to Network adapters and expand the section.
Here, look for the device, right-click on it and select Update drivers from the context menu.
Step 4: Now, in the Update Drivers window, click on Search automatically for drivers.
Windows will start looking up for any latest driver versions. If available, it will automatically install the driver.
*Note – In most cases, Device Manager may not be able to identify the latest version of the driver. In such cases, you can visit the manufacturer’s website, and download and install the latest version of the driver manually.
Method 5: Change the DNS server
There’s a possibility that the DNS servers on your system are inactive or damaged. This may lead to the “err_empty_responses” error on Chrome and the website you are trying to access, fails to establish a connection. In this case, you can try changing the DNS servers and check if this helps fix the problem. Let’s see how:
Step 1: Open the Run command window by pressing the Windows + R keys together.
Step 2: Type ncpa.cpl in the search bar and press OK to open the Network Connections window.
Step 3: Now, right-click on the active network connection and select Properties.
Step 4: In the Properties dialogue box, select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
Step 5: It will now open the Internet Protocol Version 4 (TCP/IPv4) Properties dialogue box.
Under the General tab, select Use the following DNS server addresses.
Now, type the below servers in the respective fields:
Preferred DNS server: 22.214.171.124 Alternate DNS server: 126.96.36.199
Press OK to save the changes.
Now, close the Network Connections window and restart your PC. You should now be able to access the website on Chrome.
Method 6: Reset the network through the Settings app
You can also reset the network connection through the Windows Settings and that may help you get rid of the error. Follow the below instructions to reset the network through the Settings app:
Step 1: Press the Windows + I keys together to open Windows Settings.
Step 2: In the Settings window, click on Network & internet on the left.
Step 3: Next, navigate to the right side, scroll down and click on Advanced network settings.
Step 4: Again, go to the right, scroll down and click on Network reset.
Step 5: Now, on the next screen, click on Reset now next to Network reset.
Step 6: Press Yes in the confirmation prompt.
You can now restart your PC and check if you can access the website on Google Chrome.
Method 7: Clear Chrome’s DNS cache
This method will help you flush the DNS cache records of Chrome and may help the website to establish a connection successfully. Let’s see how to clear the Chrome’s DNS cache:
Step 1: Open Googe Chrome, type the below address in the browser and hit Enter:
Step 2: Now, in the screen that appears, click on the Clear host cache button on the right.
Once that is done, relaunch your Chrome browser and check if you can now access the website.
Method 8: Clean Temporary Files
Occassionally, you must clean the stored files in the Temp folder of Windows or it may lead to the “err_empty_responses” error. Here’s how to clean the temp files and possibly fix the error:
Step 1: Press the Windows + R keys at the same time on your keyboard to open the Run command box.
Step 2: Type Temp in the search field and press Enter.
Step 3: This will open the Temp folder in the File Explorer.
Now, press the Ctrl + A shirtcut keys together to select all the files and folders, and hit the Delete button.
Once all te files and folders are deleted, close the File Explore and reboot your PC.
You should now be able to access the website on Chrome.
Method 9: Reset Chrome
If none of the above methods work, then the only option left is to reset the Google Chrome browser. This will help the browser revert to its original settings while removing any wrong settings from the browser. Let’s see how to reset Chrome:
Step 1: Launch Chrome, click on the three dots on the top right and click on Settings in the menu.
Step 2: In the Settings window, on the left side, scroll down and expand the Advanced section
Click on Reset and clean up.
Step 3: Now, go to the right side and under Reset and clean up, click on Restore settings to their original defaults option.
Now, relaunch Chrome and the “err_empty_responses” error should not show up again.
Method 4: Turn off the VPN
While adding a VPN sometimes may help you access certain websites by evading the error, sometimes, an active VPN on your PC may also be the major reason behind the “err_empty_responses” error. Therefore, turning off the VPN may help you fix the error. Let’s see how:
Step 1: Press the Windows + I keys together on your keyboard to open the Settings app.
Step 2: In the Settings window, click on Network & internet.
Step 3: Now, on the right side, click on VPN.
Step 4: On the next screen, go to the active VPN and select Disconnect from the drop-down next to it.
Now, close the Settings window and check if the website you were trying to access on Google Chrome opens without the error.
*Note – But if you are using VPN software, make sure you turn it off from the app itself and check if the problem is resolved.
Alternatively, you can also use a VPN to bypass the website restrictions and access the website on Chrome without the “err_empty_responses” error. Refer to our article to know how to manually set up a free VPN o your Windows 10/11 PC .
Besides, you should check if the network conncetion on your system is up and running, or it may prevent you from accessing the web.
Additionally, you should also disable any extensions on Chrome to check if that was causing the problem.
But, if you have a 3rd party antivirus software installed on your PC, it could be possible that it’s interfering with the Chrome and hence, you fail to access certain websites. In such a case, you can disable the antivirus temporarily to check if this resolves the problem.
If all of the above methods fail to work, you can either try to browse he website in Incognito mode or simply try another browser.