Cannot install Apps / Games from Microsoft Store in Windows 11 [Fixed]

Microsoft Store has become an exciting place after the Windows 11 updates. But, recently some Windows 11 users have reported an issue where they are unable to install any apps or games from Microsoft Store. This can be a case of a corrupted Store cache which is prohibiting any new app installation/ update for the already existing apps. If you have found yourself in the same situation as this, don’t worry. Following these easy solutions, you can fix the problem very quickly.


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Fix 1 – Repair or reset the Store

You should repair or reset the Store app.

1. Open the Settings app. You can press the Windows key+I to open that.

2. Once the Settings app opens up, click on the “Apps” on the left-hand side.

3. After that, click “Apps & Features“.


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4. Just scroll down through the right-hand side to find the “Microsoft Store” app.

5. Now, click on the three horizontal dots and then, click on “Advanced options“.

 

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6. You can repair the app. To do that, tap “Repair“.

Wait until Windows repairs the app for you. You will see a tick has appeared beside the ‘Repair’ option.

Once that does appear, open the Store and try to install any app you want.

 

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If you are still unable to install any apps or update the already installed ones, come back to the Settings page and follow these steps –

8. Now, tap “Reset” to reset the app.

9. You will see another prompt. Click on the “Reset” option again to reset the app.

 

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Once you have reset it, open Store and you should be able to install the apps just like before.

Fix 2 – Uninstall and reinstall Store

You can uninstall Store from your computer, restart the system and reinstall it.

1. At first, hit the Win key+R keys together.

2. Then, type this and press the Ctrl+Shift+Enter keys together.

powershell

 

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3. To uninstall the Store app, paste this code and hit Enter.

Get-AppxPackage windowsstore | Remove-AppxPackage 

 

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Once you have uninstalled the Store, close the terminal and restart your computer.

4. Once you have rebooted your device, press the Win key and type “powershell” in the search box.

5.  Then, right-tap the “Windows PowerShell” and tap “Run as administrator” on the context menu.


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6. Next, paste this command in the terminal and hit Enter to reinstall Store.

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 

 

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Wait for PowerShell to reinstall Store.

After this, close the PowerShell terminal page.

Once it is reinstalled, go ahead and open the Store. Then, try to install a random app. Test if this works.

Fix 3 -Restart some services

Try restarting a few essential services associated with Microsoft Store.

1. You can find these services on the Services page. To open that, press the Win key+R keys together.

2. In the Run box, type this word and hit Enter.

services.msc

 

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3. Once you land on the Services page, look for the “Background Intelligence Transfer Service“.

4. Once you have found that, right-tap the service and click “Properties“.

 

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5. Coming to the main properties page, click on the drop-down beside ‘Startup type:’ and set it to “Automatic“.

6. This service should already be running. If that isn’t the case, tap “Start” to start the service.

 

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7. You have to save this modification. Click “Apply” and “OK“.

 

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8. Coming back to the Services page, look for the “Microsoft Store Install” service, right-tap that and click “Properties“.

 

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9. Just like the previous services, tap “Start” to start the service.

10. Now, click on the small drop-down and choose the “Automatic” drop-down list.

 

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11. After that, click “Apply” and “OK“.

12. Finally, following the same steps, automate the “Windows Update” service and start it.

 

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Once you are done with all these services, close Services. Test the Store by downloading an app.

 

Fix 4 – Sign out and sign in from the Store

There is another workaround that you can try. Sign out and sign in to Store again.

1. Open the Microsoft  Store.

2. Once it loads up, click on your account image in the top-right corner and tap “Sign out“.

 

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You will be signed out within a few seconds.

3. Once you are logged out of your account, tap on the same account icon and click on “Sign in“.

 

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4. You will see a separate Sign in page has appeared on the screen. As you have logged in with your Microsoft account before, it will show under the ‘Use this account’ tab.

5. Select that account and tap “Continue” to go further.

 

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Once you are logged in, try to install any Store app on your device. Test if this works.

Fix 5 – Reset the Microsoft Store cache

Corrupt Microsoft Store cache may block any new app installation from Store on your Windows device.

1. At first, press the Win key. When you see the Start menu has appeared, type “wsreset” in the search box.

2. Later, in the search results, tap on “wsreset” to access it.

 

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This is a Microsoft Store cache reset tool that completely resets the Store cache on your computer.

It will be done within a few seconds. Later, just open the Store page and try to install a new app.

Fix 6 – Modify the date & time settings

You should also make sure that the date and time settings are all correct.

1. You can edit the Time and date settings from the separate Date and Time settings.

2. Just copy-paste down this in the Run and click “OK“.

timedate.cpl

 

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3. Once you appear on the Date and Time page, head on to the “Date and Time” tab.

4. Check the date and time settings here. If you find any discrepancies, just tap “Change date and time…“.

 

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5. Coming on to the next page, you can toggle the date and time settings manually.

6. After that, tap “OK” to save the changes.

 

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7. Go down to the final “Internet Time” area.

8. Windows system automatically synchronizes with a time server.

9. Next, click on “Change settings…” to adjust it.

 

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9. Internet Time Settings page will open up. Now, check the “Synchronize with an Internet server” box.

10. To complete the synchronization process, tap “Update now“.

11. Next, tap “OK” to save the changes.

 

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12. Finally, tap “Apply” and “OK“.

 

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After doing this, restart the system once. This will reset the date and time settings on your system. Test if this works.

Fix 7 – Install already owned apps

Try to install/update apps that you already own. You can find these apps in the Libary section.

1. Open the Store, if you haven’t already.

2. Once you have opened the Store page, click on the “Library” on the left-hand pane.

3. On the right-hand side of the Settings page, you can find several apps on the right-hand section.

4. Click on “Update” for any random app to update it.

 

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Additionally, you can also try to install any pre-owned apps directly and test them.

Just wait for the Store to download and install the update.

Fix 8 – Use the Store apps troubleshooter

Windows has a dedicated Store apps troubleshooter that can help you resolve the issue.

1. If you right-tap the Windows icon on your taskbar, click “Settings“.


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2. On the Settings page, go to the “System” settings.

3. Now, click “Troubleshoot” from the right-hand menu.

 

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4. For the next step, click “Other troubleshooters” to explore more troubleshooting options.

 

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5. In this list of troubleshooters, scroll down to find the “Windows Store Apps“.

6. Then, tap “Run” beside the troubleshooter to run it.

 

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Follow the steps that appear on your screen and let Windows fix the issue.

Fix 9 – Re-register Store

You can unregister and re-register the Store app.

1. Click the Windows icon on your taskbar and start to write “powershell“.

2. Now, on the search results, right-tap on the “Windows PowerShell” and click on “Run as administrator“.

 

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3. Once you open the PowerShell with administrative rights, copy-paste this code there and then, press the Enter key from your keyboard.

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 

 

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This way, you have re-registered the app. Don’t forget to restart your computer after this.

Additional Tips –

Try these quick tips if the previous ones failed to fix your problem.

1. Try updating the computer to the latest build. You can find it here –

a. Open the Settings page.

b. Then, click on the “Windows Update“. On the right-hand side, tap “Check for updates“.

 

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Just wait for Windows to install the updates. Then, restart your computer.

2. Try using another administrative account and use Store.

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