Cannot Get A Color Print From Printer On Windows 10 Fix

You want a color printout but every time when you take a print is it printed in black and white? You may be wondering why is it so and how to fix it. This could be due to various reasons, firstly check whether your page is set up to print in ‘grayscale’. This grayscale option always prints black and white. If not might be the print driver needs an update etc. In this article let us see the different methods to fix the color issue.


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Method 1: Verify If The Print Settings Is Set To GrayScale

 

Step 1: Open the Run prompt using Windows + R keys together.

Step 2: Type control printers in the run prompt and hit enter.

 

Control Printers

 

Step 3: Under the printer section, right-click on your printer and click on printing preferences.

 

Printing Prefrences

 

Step 4: Click on the Color tab and make sure that the Print in Grayscale option is disabled that is it should be unchecked. If it is enabled click on the checkbox to disable it.

 

Color Tab

 

Step 5: To save the changes click on Apply and Ok.

Method 2: Run Windows Print Troubleshooter

 

Step 1: Open Windows Settings using Windows + I keys together. Click on Update & Security.

 

Update&security

 

Step 2: Click on Troubleshoot from the left pane and then on the right side click on Additional troubleshooters.

 

Troubleshoot

 

Step 3: Click on the Printer and there appears Run the troubleshooter button, click on it.

 


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Print Troubleshoot

 

Step 4: It takes a few minutes to detect the problem, then follow the onscreen instructions to complete the troubleshoot process.

Step 5: Restart the computer and check if the problem is solved.

Method 3: Set The Device Type To Color

 

Step 1: Open Settings using Windows + I keys together. Click on Devices.

 

Devices

 

Step 2: On the left side click on Printers & scanners and on the right side select your printer name and click on the Manage button.

 

Printers&scanners

 

Step 3: Click on Print properties from the left side.

 

Print Properties

 

Step 4: In the appeared window click on the Change Properties button. Select the Device Settings tab.

Step 5: Scroll down and click on device type, there appears a dropdown select color from the dropdown.

 

Device Type

 

Step 7: Click on Apply and then click on OK. Now print and check if you can get a color printout.

Method 4: Update The Print Driver

 

Step 1: Open the run prompt so press Windows + R keys together. Type devmgmt.msc in the prompt and hit enter.

 

Device Management

 

Step 2: This will open the device manager. Scroll down and find Print queues.

Step 3: Click on the dropdown at its left to expand it. Right-click on your printer and select Update driver.

 

Update Driver

 

Step 4: There will be options saying the search for drivers automatically or manually. Choose automatically unless you have already downloaded the latest drivers.

Step 5: Follow the on-screen instructions to finish the update process.

Step 6: Restart your computer.

Method 5: Remove And Re-Add The Printer

 

Step 1: Open the run prompt, to do so press Windows + R keys together. Type control panel in the prompt and hit enter.

 

Control Panel

 

Step 2: In the view by dropdown which is on the right side, select Large icons.

 

Large Icons

 

Step 3: Then click on Devices and Printers.


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Devices Printers

 

Step 4: Right-click on the printer device that you are using and click on Remove device.

 

Remove Printer Device

 

Step 5: Make sure your printer is ON. Then at the top click on Add a printer.

Step 6. In the appeared Window select your printer to be added and click on Next.

Select Printer

 

Step 7: It will connect to your printer. Meanwhile, a confirmation message will appear on your printer device, click on ok.

Step 8: Now the printer will be installed.

Installing Printer

 

Step 9: Take a printout and check if you are getting a color print.

Method 6: Uninstall And Re-install The Print Driver

 

Step 1: Open Settings by pressing Windows + I keys together. Click on Devices.

 

Settings Devices

 

Step 2: On the left, click on Printers & scanners.

Step 3: Select your printer and click on the Remove device button.

 

Remove Device

 

Step 4: Open the control panel for that press the Windows + R keys together and type control panel in the run prompt. Hit enter.

 

Open Control Panel

 

Step 5: In the View button dropdown, select Large icons

 

View Large Icons

 

Step 6: Click on Device and Printers.

 

Devices&printers


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Step 7: Right-click on your printer and click on Remove device.

 

Remove Devices

 

Step 8: Open the Run prompt using Windows + R keys together and type printui.exe /s

 

Printui Exe

 

Step 9: In the appeared window click on the Drivers tab and look for your printer, if present select it and click on Remove.

 

Remove Device Printer

 

Step 10: To save the changes click Apply and OK.

Step 11: Restart the computer.

Step 12: Re-install your printer driver from the manufacturer’s website.

Example – I want to download the HP Universal Print Driver PCL 6, so I visit the manufacturer’s website i.e HP and click on Softwares, Drivers, and Firmwares.

 

Driversoftware Download

 

There appears a list of related drivers and options to download. Select the one which is the best fit and click on download.

 

Download Driver

 

Once the download is completed, double-click on that file and follow the on-screen instructions to install it.

Restart your system and take a printout to check if the issue is solved.

That’s it! Hope this article was helpful. In the below comments let us know which of the above methods solved your problem. Thank you!!

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