Webcam has become one of the essential parts of the work-from-home culture. But with this increase in usage of webcams, the report of bugs and glitches of the camera device has gone up by many folds. In this article, we are going to detail steps on how to resolve a weird issue where the webcam feed is showing up as upside down. Though ASUS laptop users have pointed out this issue to be an incompatibility issue, this can emerge for any user.
1. If you are using an external webcam, do check whether you have put the webcam upside down.
2. If that isn’t the case, try restarting the system. A one-time glitch or bug can be cleaned with just a normal system restart.
3. If this problem is appearing for Zoom, launch the Camera app and check whether the camera feed is appearing to be reversed or not. If you notice the camera/video feed is normal, there is some issue with the app itself. Follow the solutions.
Fix 1 – Check the App settings
Zoom, Skype, or any video-conferencing or image-capturing app has the capability to reverse/mirror your webcam feed.
NOTE – We have shown steps on the Zoom app.
1. Launch Zoom on your system.
2. After opening it, you will see your account image in the right-hand corner.
3. Just, tap it and further click on “Settings“.
4. On the Settings page, tap the “Background & Effects” tab.
5. Now, on the right-hand pane, the webcam feed will be visible. If you notice the feed is upside down or something else, then tap on the icon in the top-right corner.
This will rotate the video feed by 90°.
6. Keep clicking on that rotate icon to continue rotating it until the camera feed once again appears to be normal.
Disabling the Mirror effect
There is another effect that is used by all the video-conferencing apps. This is called the Mirror effect. Try disabling this and test if this helps.
1. Open the Zoom app, if it isn’t opened yet.
2. Then, again tap on the account image and click on “Settings“.
3. On the Settings page, again go to the “Background & Effects” page.
4. Here, on the bottom right-hand side, you will find the “Mirror my video” option.
5. You have to uncheck this particular option.
Once you have unchecked this option, check the video feed. Hope this works.
Fix 2 – Update the webcam’s driver
You can fix this issue by updating the webcam driver on your system.
1. If you press the Windows key+X keys together, a context menu will elevate over the Windows icon.
2. Here, click on “Device Manager” to access it.
3. All the device drivers are listed here in the Device Manager. Just expand the “Camera” section.
4. Once you click that, you will find the camera device driver.
2. Now, right-tap the camera driver and click “Update driver“.
3. On the next page, tap the “Search automatically for drivers” option to search for the latest camera driver.
Windows will search for the best driver for your camera device, and download and install it on your system.
If you see this “The best drivers for your device are already installed” statement on your screen, close the Device Manager page and go for the next steps.
You can download and install the camera driver from the Settings page.
1. Pressing the Win key+I keys together.
2. Now, just tap the last option on the left pane which is “Windows Update“.
3. Now, just tap the “Advanced options” menu to access it.
4. Now, you will find several device driers here. Just check the updates associated with your webcam. (Like in my case, it is the Logitech updates.)
5. Following that, click “Download & install” to install those updates.
Windows will now download and install these device updates.
Once all the updates are downloaded and installed, close the Settings window. Now, restart your system once to complete the update process.
Fix 3 – Update the webcam manually
You can update the webcam manually from the manufacturer’s website.
1. Open a new browser tab and visit the laptop manufacturer’s website.
If you are using an external webcam, search for the latest webcam driver.
2. Search for the driver using the search box.
For laptop users, you have to input your model number to narrow your search.
3. Now, download the latest version of the webcam driver.
4. Then, run the downloaded setup file on your system. Follow the on-screen steps to complete the installation.
Once you have installed the webcam driver, restart the system.
Fix 4 – Uninstall & reinstall the camera driver
Additionally, you can also uninstall and reinstall the camera driver from your system.
1. Press the ⊞ Win key+R keys together.
2. Then, type “devmgmt.msc” in that box and hit Enter to access it.
3. Just expand the “Camera” device.
4. In that list, when you notice the camera driver, just right-click that and click “Uninstall driver” to uninstall it.
5. You will receive a warning message. Tap “Uninstall” to finish the process.
6. After uninstalling the webcam driver, you can just tap “Action” from the menu bar.
7. Next, click “Scan for hardware changes“.
Windows will now recall the uninstalled webcam driver and reinstall the driver on your system.
You should reboot your system. Now, test if this solves the upside-down issue.
Fix 5 – Check for the app update
Sometimes glitches or bugs in an app can cause this problem. So, install the latest version of the problematic app to get rid of this issue.
You can either update the app using the Microsoft Store or in some apps like Zoom, you can update the app from within. If you are using Zoom, follow these steps –
1. Launch the Zoom app.
2. Then, tap on “Update” to update the app.
3. Again, tap “Update” to update the app.
4. Finally, click on “Install” to install the update.
Once you are done, close and relaunch the client. This will complete the process. Now, just start a video call and test the camera feed.
Fix 6 – Rollback the driver
You may have recently updated the webcam driver, which may have caused this issue.
1. Just right-click the Win key and tap “Run” to access it.
2. Then, type this word and click “OK“.
3. Just like the previous fixes, expand the “Cameras” section.
4. Now, just right-click the camera driver and tap “Properties“.
5. Next, go to the “Driver” tab.
6. Now, click on the “Roll Back Driver” to roll back the camera driver.
Windows will now roll back the camera driver to the older one. This process will take a few minutes.
You will be asked to restart the system to complete the rollback process. Once it boots back up, check the webcam feed in the app. Now, test whether this works.