Xbox App Server Connectivity Blocked problem Fix

If you are an Xbox fan, chances are, you would be playing your favorite Xbox games on your Windows 10 PC already. Microsoft makes it possible by offering the Windows 10 Xbox streaming feature in the Windows 10 systems. With the game streaming feature, you can play Xbox One games from a remote location via your Xbox One console on any computer that’s running on Windows 10.

This feature, also allows you to create a party and even join it, and makes it possible for you to communicate with other players involved in the game. You can even play this game from any location where you have access to your home network and not just from the comfort of your home. While it indeed offers a lot of fun and benefits for an avid Xbox gamer, it can also trouble you at times with Xbox app server connectivity blocked issue on Windows 10.

You would see this error under Network tab of the Xbox app settings. The actual error message reads “Server Connectivity: Blocked (This may impact your ability to play multiplayer games)“. This blocks your system to get connected to the Xbox server thus, preventing you to play multiplayer games online.

The good thing is, this issue can be resolved and you can play your favorite Xbox games again. Let’s see how.


Method 1: By Restoring Windows Defender Firewall Defaults


Before you proceed with this method, make sure that the Windows Firewall is enabled and the Default Policy is active. To check if the default policy is active, follow the below process.


How to Check if the Windows Defender Default Policy is Active


Step 1: Right-click on the Start button and select Command Prompt (admin) from the right-click menu.


Win + X Command Prompt Admin


Step 2: It opens the Command Prompt in elevated mode. Now, run the below command in the Command Prompt window and hit Enter:


netsh advfirewall show currentprofile


Command Prompt Admin Run Command To Check If Default Policy Enabled



Read the Firewall Policy. BlockInbound means the Default Policy is enabled, but if it says AllowInbound, then the Default Policy is not active.

Now, proceed with the fix.


Solution: How to Restore Windows Defender Firewall Defaults


Step 1: Go to Start and type Control Panel in the search field.


Desktop Start Search Control Panel


Step 2: Left-click on the result to open the Control Panel Home window.


Start Search Control Panel Result


Step 3: In the Control Panel home, set the View by field to Large icons. Then, scroll down and click on Windows Defender Firewall.


Control Panel Home View By Large Icons Windows Defender Firewall


Step 4: Next, click on Restore defaults on the left side of the pane.


Windows Defender Firewall Restore Defaults


Step 5: In the next window, under Restore default settings, press the Restore defaults button.


Restore Default Settings Restore Defaults


Now, go back and try playing the Xbox game and it should not show you the error anymore. If it still does, try the 2nd method.


Method 2: Through Services


Step 1: Press the Win + R keys together on your keyboard to open the Run command.


Step 2: Now, type services.msc in the Run command search box and press OK.


Run Command Search Services.msc Ok


Step 3: It will open the Service manager window. Now, look for Xbox Live Networking Service.


Services Name Xbox Live Networking Service


Step 4: Check if it’s Running under the Status column. If it’s not running, double-click on the service to open the Properties dialogue box. Under the General tab, go to the Service status section and click on Start.

This will Start the service. Press Apply and then OK to save the changes and exit.


Xbox Live Networking Service Properties General Tab Start Apply Ok


Step 5: Now, go back to the Service manager window and look for IP Helper. Check if it’s Running under the Status.

Here it shows it’s Running.


Services Ip Helper Status Running


Step 6: However, if the IP Helper is not running, double-click on it to open the IP Helper Properties dialogue box.

Now, under the General tab, go towards the Service status and click on Start.

Press Apply and then OK to save the changes and exit.


Ip Helper Properties General Service Status Start Apply Ok


This method should resolve the Xbox app server connectivity blocked issue on Windows 10 and you can play your favorite Xbox games back again.

However, if you are still facing the same issue, remove any VPN software installed on your system. You can now try connecting to the Xbox server and it should be back up and running.