Fix: White Screen with Cursor After Login in Windows 11 or 10

Many windows users have complained that they are facing an issue where there is just a white screen with a cursor after they logged in to Windows 11 system. They are unable to do anything about it, even after forcing the system to shut down and start it again.


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The possible causes for this problem are gathered and listed below.

  • Windows not updated
  • The recent update might have been the reason
  • Changes in the Registry file

We’ve developed a list of solutions that will allow you to log in to your system without any problems. If you are having the same problem, please see this post for instructions on how to solve the white screen with the cursor after login on to Windows 11.

Fix 1 – Doing changes in Registry editor

Step 1: Start Explorer using Task Manager

When any user starts the windows system, it leads to the login screen where the login credentials are entered. After the login is successful, it opens the explorer program on the system which is nothing but a windows screen with desktop, taskbar, etc.

While any user finds this white screen with a cursor even after successful login, it indicates that there is some problem with the explorer program on the system. Using task manager, we can manually start the explorer by creating a new task.

Let us see how it can be done using some simple steps below.

Step 1: Press CTRL + SHIFT + ESC keys together on your keyboard to open the Task Manager on your system.

Step 2: Then, if it opened in compact view, then click More details at the bottom of the task manager window.

 


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More Details Task Manager 11zon

 

Step 3: Go to File > Run new task.

 

Run New Task 11zon

 

Step 4: In the Create new task window, Enter explorer.exe in the Open field and check the Create this task with administrative privileges checkbox as shown in the below screenshot.

 

Explorer Create New Task 11zon

 

Step 5: After it is done, click OK to start the explorer on the system without any problem.


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Step 2: Edit the Registry file using Registry Editor

These type of issues occur when there are any changes done to the registry file on the windows system. There is something called Shell String value which has the program name, which is triggered after windows log in. If this string value is edited, then it causes this problem.

We will show you how you can modify the registry file using registry editor to resolve this issue.

NOTE: Before proceeding please ensure that the registry file is exported on your system so that you can revert it back later anytime if something goes wrong while editing, which can damage the system.

 

Step 1: Press CTRL + SHIFT + ESC keys together on your keyboard to open the Task Manager on your system.

Step 2: Then, if it opened in compact view, then click More details at the bottom of the task manager window.

 

More Details Task Manager 11zon

 

Step 3: Go to File > Run new task.

 

Run New Task 11zon

 

Step 4: Type regedit in the Create new task window and make sure Create this task with administrative privileges checkbox is checked.

Step 5: Click OK to open the Registry Editor.

 

Open Regedit From Task Manager 11zon

 

Step 6: In the Registry Editor window, Copy and Paste the below given path in the clear and empty address bar and hit Enter key to reach Winlogon registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Step 7: Once done, Click Winlogon registry key once on the left side of the registry editor.

Step 8: On the right side of window, double click on Shell string value to open its properties window.

 

Open Shell String Value 11zon

 

Step 9: In the Shell properties window, make sure the value is explorer.exe. If there is no value, please enter the value as explorer.exe.

Edit Shell Properties 11zon

 

Step 10: If you do not find any Shell string value, then create one by following the steps below.

  1. Right click on Winlogon registry key.
  2. Select New > String Value.Winlogon New String Value 11zon
  3. Then, Rename the newly created string value to Shell and double click on it.Rename Shell And Open 11zon
  4. Enter the value explorer.exe and click OK to make changes.Edit Shell Properties 11zon
  5. That’s it.

 

Step 11: Close the registry editor window and restart your system once.

Now check if the problem still persists.

Hope this solved this issue.

 

Fix 3: Uninstall Recent Windows Updates

This might be the cause of your problem if it arose after you recently installed windows updates on your system. As a result, the user can try to uninstall the recent windows updates and check if this was actually causing the trouble.

We recommend that the users uninstall the latest windows updates that were installed on the system. Then, restart the system and see if this resolved the issue and can log in to system normally.

 

Step 1: Press CTRL + SHIFT + ESC keys together on your keyboard to open the Task Manager on your system.

Step 2: Then, if it opened in compact view, then click More details at the bottom of the task manager window.

 

More Details Task Manager 11zon

 

Step 3: Go to File > Run new task.

 

Run New Task 11zon

 

Step 4: Type cmd in the create new task window and check the Create this task with administrative privileges checkbox.

Step 5: Then, Click OK to open Command Prompt as admin.

 

Open Cmd As Admin From Task Manager 11zon

 

Step 6: In the Command Prompt window, type shutdown /r /o /f /t 00 and hit Enter key to execute it.

 

Cmd Boot Into Advanced Startup Options 11zon

 

Step 7: This will restart the system and boot into Advanced Startup options.

Step 8: Choose Troubleshoot from the available options.

 

Troubleshoot 11zon


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Step 9: Select Advanced options as shown below.

 

Troubleshoot Reset This Pc Advanced Options Startup Repair 11zon

 

Step 10: Then, click Uninstall Updates from the options as shown in the below screenshot.

 

Uninstall Updates 11zon

 

Step 11: On the Uninstall updates page, select Uninstall latest quality update as shown below.

 

Uninstall Updates Startup Repair 11zon

 

Step 12: This will restart the windows system.

Now check if you can log in to windows system normally.

Hope this solved the problem.

 

That’s it guys. Hope this post was informative and helpful.

Thank you!

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