Sometimes, when you open the integrated webcam in your Windows 10, the app opens, but then it shows the error “Something went wrong. If you need it, here’s the error code: 0xA00F4271 (0x80070001)” and then it stops working. This is one very common issue reported by many of the Windows 10 users and we have some easy solutions for you to try out, one of which is definitely going to fix your issue.
Before trying out the methods listed below, please make sure that your anti-virus software is not the culprit by disabling it and then by trying to open your webcam again. If that doesn’t work, please try out the methods listed below one by one:
Method 1: Reset the Camera App
Case 1 -For Windows 10
1. Bring up the Windows Settings app by pressing the WIN+I keys together. Once it opens up, click on the tab named Apps.
2. Under Apps & Features, scroll down and find the listing for Camera. Once you do, click on it.
3. As next, click on Advanced options.
4. When the Camera Settings window opens up, under App Permissions, make sure Camera toggle button is turned ON. If not, turn it on. Check if your issue is resolved. If not, please go ahead with Step 5.
5. In the same window, scroll down and find the section named Reset. Click on the Reset button.
6.When you get the reset confirmation window, press Reset button.
7. That’s it. Restart the system for the changes to take over and check if your problem is fixed or not.
Case 2 – For Windows 11
1 – Press Windows key + I key together from your keyboard.
2 – Now, click on Apps from the left menu.
3 – Now, Click on Apps & Features on the right.
4 – Search Camera in the search box.
5 – Now, Click on three vertical dots to the right of camera from the search result.
6 – Click on Advanced options.
7 – Click on Reset to reset Camera App.
Method 2: Update Webcam Driver
1. Just like how it was done in the previous method, first open Device Manager window through Run dialog box. Run window can be brought up by pressing the WIN+R keys together. And then to open Device Manager window, type in devmgmt.msc and hit Enter.
2. Once it opens up, locate your webcam either under Cameras, or under Imaging devices or under Sound, video and game controllers.
3. Once you find it, Right click on it and Choose Uninstall Device
4 – Do not select remove device option and click on Uninstall
5 – Now, click on Action and then click on Scan for hardware changes
6. Windows will now search for a newer version of webcam for your PC and if found, your current version will be updated with the new one. As the last step, close Device Manager window and restart your PC for the changes to take over. Once the system boots up, check if the issue is solved.
Method 3: Rollback Webcam Driver
If your webcam started showing the error 0xA00F4271 (0x80070001) after a recent webcam update, then issue could be with the update you installed. Rolling back this update could solve the issue.
1. The first 3 steps are the same as that of Method 3. Open webcam Properties window as detailed in steps 1, 2 and 3 of Method 3. Click on Driver tab as well. Now instead of clicking on Update Driver button, click on the button that says Roll Back Driver.
2. You will get a roll back confirmation window as the one shown in the screenshot below asking for a reason why you want to roll back. Select a reason from the reasons listed by clicking on the radio button assoicated and then click on Yes button.
3. Restart your PC and check if the issue is resolved.
Method 4: Check Webcam Compatibility
If you’re using an older webcam version that was developed for Windows 7 and below, then you might face issues if you try to pair it up with your Windows 10. To check your webcam compatibility, please follow the steps below:
1. Open Run window by pressing WIN+R keys together. Type devmgmt.msc and hit Enter key.
2. Now Device Manager window will open up. Look for the section named Cameras. Under it, you will find your webcam listed. If you can’t find it, look for it under the section Imaging devices and if you still can’t find it, it must be under Sound, video and game controllers.
3. Now double click on your listed webcam entry to open its Properties window. As per the screenshot above, in our case, it is Integrated Camera. Then click on the Driver tab and then on the Driver Details button.
4. You will now see a list of Driver files. If you don’t find the file by the name stream.sys here, that’s good news. It means that you webcam is developed after Windows 7 release and thus it is compatible with your Windows 10 operating system.
However, if you do find the stream.sys file here, it means that you are using a webcam that is not supported by Windows 10. In this case, you will have to get a new webcam.
Method 5: Fix Through Windows Registry
Before going ahead with any Registry edits, it is always recommended to take a backup of your current Registry settings as a corrupted registry could result in serious system issues. If anything goes wrong, you can always import the backup that you exported and get your registry settings back in the system.
1. Open the Registry Editor window by pressing WIN+R keys together and then by typing in regedit in the Run window and then by hitting the Enter key.
2. As next, navigate to the below path by expanding the menu entries located on the left pane of the window.
HKEY_LOCAL_MACHINE –> SOFTWARE –> WOW6432Node –> Microsoft –> Windows Media Foundation
2. Next, right click on the folder Windows Media Foundation, then click on New and then on DWORD (32-bit) Value.
3. Click on the newly created DWORD (32-bit) value and then press F2 to rename it. Give the new name as EnableFrameServerMode.
4. Double click on EnableFrameServerMode to open the Edit DWORD (32-bit) Value window. In the Value data field, set the value as 0. Hit OK button once done.
5. That’s it. Restart your machine to see if the issue is fixed.
Method 6: Troubleshoot Windows Store Apps
Issues with the integrated webcam might sometimes be connected to Windows Store Apps as well. So, troubleshooting Windows Store Apps from the Settings window solves the issue at times. Please follow the steps below to try out this solution if the above solutions did not work for you.
1. Open the windows Settings. This can be done by pressing the WIN+I keys together. Once opened, click on Update & Security tab.
2. On the left window pane, under Update & Security, find and click on the option Troubleshoot.
3. Once the Troubleshoot section opens on the right side of the window, scroll down to the very bottom and locate Windows Store Apps and click on it.
4. As next, click on the button Run the troubleshooter.
5. Now Windows Store Apps will be scanned for potential issues and based on the issues identified in your machine, you will be shown instructions that are to be followed. Please follow those instructions to solve the issue.
6. Once everything is done, restart your machine and check if the problem is gone or not.