Transferring your data from your iPhone is quite necessary because you always go out of space if you are fond of capturing photos and videos. If you are transferring the data from your iPhone via cable to your system for the first time, then you will receive an alert message on your system’s screen.
Recently, many iPhone users have complained that they are not getting any trust alerts on the system’s screen when connecting their iPhones for the first time. There might be some settings issues that need to be changed which may be causing this issue. Also, Resetting the trust settings and network settings on your system might help. In this article, we have elaborated on many solutions that might help the users in resolving the issue and will be able to get the trust alerts on your system.
Force Restart your iPhone
- If you are not able to receive the trust alert, then first disconnect the iPhone from the system.
- Then press the volume up button once and release it and after that, press the volume down button and release it.
- Now press the side button of your iPhone for around 10 seconds till you see the Apple logo sign on the screen.
- After the iPhone starts, try and connect the iPhone to your system via cable and check if you are receiving the trust alert now or not.
Update your iPhone
- Another simple fix would be to check if there are any updates available for your iPhone. To do so, go to Settings > General > Software Update and wait for a few seconds till it loads the page.
- If there are any updates available, please tap on Download and Install to update your iPhone.
- Now try to connect your iPhone and see if the problem still appears.
If still, the problem persists, kindly follow the other solutions given below.
Fix 1 – Update the iTunes for Windows
If the iTunes installed on your Windows system has not been updated yet, then this can lead to such problems as discussed above in this article. So update the iTunes using the Microsoft Store as explained using the steps given below.
Step 1: Open the Microsoft Store on your system by pressing the Windows key and typing Microsoft store.
Step 2: Then select the Microsoft Store app from the search results as shown in the below screenshot.
Step 3: Once the Microsoft Store opens, go to the Library option by clicking on the Library at the bottom left side of the app as shown below.
Step 4: On the Library page, click Update all.
Step 5: This starts updating all the applications that are installed from the Microsoft Store app.
Step 6: Once all the applications get updated, restart your system once and see if the problem is fixed or not.
Fix 2 – Reset the Trust Settings
If the trust settings have been altered by mistake, it might cause such problems. So resetting the trust settings of your iPhone might help in fixing this issue.
Step 1: Open the Settings page on your iPhone by tapping on the Settings icon as shown below.
Step 2: Once the Settings page opens, tap on the General option once.
Step 3: Then tap on the Transfer or Reset iPhone option on the General page.
Step 4: Now tap on the Reset option.
Step 5: Choose the Reset Location & Privacy option from the menu as shown in the below screenshot.
Step 6: Enter your passcode to continue resetting the Location and privacy settings.
Step 7: Now tap on the Reset Settings option as shown in the below screenshot.
Fix 3 – Reset the Network Settings on your iPhone
Many iPhone users have claimed that they were able to fix this issue by simply resetting the network settings. So you can also try resetting the network settings on your iPhone and check if it worked for you.
Follow the steps below on how you can reset the network settings.
Step 1: Tap on the Settings icon on the home screen to open the Settings page.
Step 2: Then go to the General option by tapping on it as shown below.
Step 3: Tap on the Transfer or Reset iPhone option at the bottom of the General page.
Step 4: Now you can tap on the Reset button once.
Step 5: Then select the Reset Network Settings from the menu as shown below.
Step 6: Enter the passcode as shown below to continue.
Step 7: At last, tap on the Reset Network Settings as shown below.
Step 8: This starts resetting the network settings on your iPhone as shown below.
Fix 4 – Turn On the iTunes Mobile Device Helper on Windows
If the startup feature called iTunes Mobile Device Helper is not enabled on your system, it might cause issues like this. So try to turn on the iTunes Mobile Device Helper on your Windows system using the steps given below.
Step 1: Press the Windows key and type startup apps.
Step 2: Then select the Startup Apps System settings from the search results as shown in the screenshot below.
Step 3: Once the Startup page appears, scroll it down to its bottom and click on the iTunes Mobile Device Helper toggle button to turn it On as shown below.
Step 4: Once done, close the Startup page and check if the trust alert appears or not.