Steam is hands down one of the most popular gaming apps that allows you to do a lot more than just play games, for instance, you can even create games and discuss in the Steam community. While some games are free play, many advanced games come with a price tag. However, to be a part of the Steam community and then play games, create or discuss, you must have a Steam account.
So, if you want to sign up for a Steam account, you have to fill in your details like your email address, Country of Residence and the Captcha. Now, many Steam users have been reporting of facing this issue with the app that while filling the captcha it keeps returning an error “Your response to the CAPTCHA appears to be invalid. Please re-verify that you’re not a robot below.”
Apparently, even if you are filling the correct Captcha, it keeps identifying you as a robot and blocks you from signing up. This is indeed frustrating, especially if you are game lover and you really want to get access to the Steam community. Fortunately, there are a couple of methods that may help you to fix the issue. Let’s see how.
Method 1: Use a Different Internet Connection
Sometimes the Steam Captcha error while creating a Steam account can be resolved by simply using a different internet connection or by using a different device. Therefore, a better idea is to open the Steam create account page using your mobile phone and try signing up from there. According to users, this method has helped quite a few of them.
This issue may occur because for some reason, Steam flags the IP address of your system and so, signing up for Steam through another device or internet connection may solve the issue for some.
Method 2: Clear Cookies and Site Data from Chrome
Apparently, the Steam app runs the best with the Google Chrome browser, however, due to the cookies and site data, you may experience the invalid Captcha error. Therefore, clearing the cookies and site data from Chrome may fix the issue and help you continue with the Steam sign up process. Let’s see how:
Step 1: Open the Google Chrome browser and go to the three vertical dots on the upper right side of the window (Customize and control Google Chrome).
Select More tools from the menu and then select Clear browsing data.
Step 2: In the Clear Browsing Data window that opens, select the Advanced tab and set the Time range field to All time.
Step 3: Now, select the Cookies and site data option and also select Cached images and files.
Press the Clear data button below to complete the process.
Now, re-launch your Chrome browser and try signing up on the Steam website and you should be able to go through the Captcha without any obstacles.
Method 3: Using Command Prompt
This method helps you flush your DNS cache and run a winsock reset to clear the cache and reset the internet to remove any outdated or corrupt data that may be interfering with the internet connection. The cached IP addresses prevents your internet connection to run properly and thus, following this method will help you fix the same and subsequently allows you to sign up for the Steam community, smoothly. Here’s how:
Step 1: Right-click on Start menu and select Run to launch the Run command window.
Step 2: In the Run command search box, type cmd and press the Ctrl + Shift + Enter shortcut keys to open the elevated Command Prompt.
Step 3: In the Command Prompt admin window, run the below command one by one and hit Enter after each command:
ipconfig /flushdns netsh winsock reset
Once the process is over, exit Command Prompt and restart your PC.
Now, go to the Steam app and try signing up by filling the captcha and you should encounter no further errors.
Method 4: Create an account From the Server
According to some users, creating your Steam account on the server instead of creating the account from website on your PC, helps resolve the issue.
Step 1: Visit the below link for the Steam server:
Step 2: Once you enter the server, enter your Email Address and then enter the email address again in the Confirm your Address field.
Step 3: Select your Country of Residence from the drop-down, check the box to verify Captcha (I’m not a robot) and the tick should turn green, which means you have cleared the Captcha.
Press Continue to complete with the sign-up process.
Your sign up process should go through without any Captcha error.