How to fix Printer is in Error State issue

Is the printer connected to your system showing the error message ‘Printer is in error state’? Is this occuring everytime you are trying to send your files to the printer? This article is a comprehensive guide of how to fix the pritner is in error state problem. Simply just enacct these fixes on your computer to solve the problem easily.


1. Check the connection cable to the printer and the power socket. Test it out again.

2. If your printer is connected to your computer using a WiFi, try restarting the Wifi and reconnecting to it again.


Fix 1 – Make sure the printer is in Online mode

You have to know if the printer is actually online or not.

1. First of all, just right-click on the Windows key and click on “Run“.

2. Type “control printers” and hit Enter.


Control Printers


3. Here you will see all of your printer device.

4. Select the printer you want to check. Then, check the “Status” of the printer on the status bar of the Control Panel. It wil show the Priter status as ‘Offline‘.


Printer Offline Min


5. Now, right-click on the printer and click on “Use Pritner Online” to use it.

Once the printer is in Online mode, it will show “Ready” in the status bar.

Close the Control Panel window. Try to print something.

This should stop the error state message for the printer.


Fix 2 – Enable legacy plug and play detection

You have to configure the plug and play detection settings to ‘Legacy’ mode.

1. First of all, right-click on the Windows icon and click on “Device Manager“.


Win + X Device Manager


2. Once the Device Manager opens up, right click on the “Ports (COM & LPT)” and click on “Properties“.


Ports Props Min


3. Go to the “Port settings” tab*.

4. Here, click on the radio button beside the option “Use any interrupt assigned to the port” settings.


Port Settings Use Any Interupt Assigned Min


5. Then, tick mark the option “Enable legacy Plug an Play detection” settings.

6. Finally, click on “OK” to save the settings.


Enable Legacy Ok Min




Upon opening the Properties screen, if you see that there is no ‘Port settings’ tab, do this –

1. Just expand the “Ports (COM & LPT)“.

2. Then, right-click on the “Printer Port” and click on “Propertties“.


Printer Port Props Min


Here, you will find the “Port settings” section.


After this, close the Device Manager screen and restart your computer. After restaring, try to print something and check if it is still shows the Error State message.


Fix 3 – Start stop the spooler

Start stope the spooler on your computer to fix this issue.

1. Type “cmd” in the search box.

2. Then, just right-click on the “Command Prompt” and click on “Run as administrator“.


Cmd Search New Min


3. Once the Command Prompt appears, type these two commands and hit Enter.

net stop spooler
net start spooler


Net Stop Spooler


Close the Command Prompt window. Then, try to print something and check if this works.


Fix 4 – Run the printer troubleshooter

1. Press the Windows button and the ‘S’ key and write “Troubleshoot“.

2. Then, hit ‘Enter‘.


Troubleshoot Enter Search New Min


3. After that, scroll down and click on the “Additional Troubleshooters“.


Additional Troublehshooter Min Min


4. Now, click on the “Printer” to run this troubleshooter.

5. After hightlighting it, just click on the “Run the troubleshooter“.


Run The Troubleshooter Min


6. Here, you can click on “Advanced” option.


Advanced Min


5. Just, check the box “Apply repairs automatically“.

6. To go to the next step, click on “Next“.


Apply Nex Min


7. Here you will notice a list of printers. Select your printer.

8. Then, again click on “Next“.


New Hp Select Printer Troubleshooting Min


9. After that, click on “Apply this fix“.


Apply This Fix Min


Once you have troubleshooted the printer issue, close it.

Check if this fix your problems. Try to print anything and check it out.


Fix 5 – Remove the printer

You can remove the printer from your computer to fix the issue.

At first, unplug the printer cable from your printer.

2. Then, press the Windows key+R to launch Run,

3. Type “control printers” and hit Enter.


Control Printers New Min


The Device and Printers window will be opened.

4. Then, in the list of the printers, right-click on the problematic printer, click on “Remove Device“.



Remove Hp Printer Min


5. Now, click on “Yes” to confirm the removal of the device.


Yes Remove Device Min


This will remove the device from your computer.

6. After this. press the Windows key+R keys together.

7. Write down “devmgmt.msc” in the Run terminal and click on “OK“.


Run Devicemanager


8. Once the Device Manager window opens up, expand the “Print queue” section.

9. After that, right-click on the printer and click on “Uninstall device


Print Uninstall Min


10. Again, click on “Uninstall” to confirm the uninstallation process.


Uninstall Min


Then, close the Device Manager window.

Once you have confirmed the removal of the printer, close the Control Panel screen.

Now, just restart your computer once. As your computer boots up, it will install the default printer driver for your computer.

If it still doesn’t install the driver.


Fix 6 – Set the spooler service to autotmatic

You have to set the spooler service to automatic settings.

1. First of all, write “Services” in the search box.

2. After that, simply press the Enter key once to access the Services utility.


Services New Enter


3. You will see all the services on your computer.

4. Scroll down through the list and then double click on the “Print Spooler” service once you have noticed it.


Print Spooler D Min


5. Just set up the ‘Startup type:’ to the “Automatic” setting.

6. Here, click on “Start” to start the service.


Spooler Automatic Min


7. At last, save everying by clicking on “Apply” and “OK“.


Apply Ok Min Min


Close the Services screen. Try printing something and check further.

Your problem should be solved.