You can set your screen resolution directly from Windows Settings. Apart from that, you can also set your custom resolution from the NVIDIA Control Panel screen, a feature that is limited in default Windows Settings. But, recently some users have reported an issue where the custom resolution option is greyed out on NVIDIA Control Panel screen. So, these affected users can’t alter the resolution from the Control Panel at all.
Fix 1 – Use the display properties
If you can’t manage the custom resolution from the NVIDIA Control Panel, use the display adapters properties.
1. Open Settings on your computer. You can do this by pressing the Windows key+I keys together.
2. When it appears, head on to the “System” settings.
3. Next, click on the “Display” option on the right-hand pane.
4. On the Display settings on your right-hand pane, click “Advanced display“.
5. Here, tap the “Display adapter properties for Display 1” to edit the settings on your own.
6. Now, go to the “Adapter” tab.
7. After that, click the “List All Modes” option to explore all the possible display modes.
8. Now, you can see all the display formats that your graphics card supports in a list.
9. Select the display format you want and click “OK“.
10. The display resolution won’t take effect unless you click “Apply” and “OK“.
This way, you can set the custom resolution on your computer using the graphics card settings.
Fix 2 – Disable the Snap to feature
Some users have identified the ‘Snap to’ feature affecting the DSR (Dynamic Super Resolution).
1. At first, press the Windows key+R keys at once to invoke the Run box.
2. Then, type this in the blank box and hit Enter.
main.cpl
3. When you reach the Mouse Properties, head on to the “Pointer Options“.
4. Next, go to the “Snap To” feature. Then, uncheck the “Automatically move pointer to the default button in a dialog box“.
5. Finally, tap “Apply” and “OK” to save the changes in mouse settings.
Now, just go back to the NVIDIA Control Panel page and try to toggle the custom resolution settings on your own.
Test if this works.
Fix 3 – Not available over a limit
If you are already using the system at the highest resolution supported by your system, you can’t use the Dynamic Resolution feature on your computer. It will appear as greyed out.
Example – Suppose your screen supports 4k resolution at most or 3480*2160. So, if you have already set the monitor to 3840*2160, custom resolution settings will be greyed out.