How to read Memory Dump files in Windows 10 / 11

Every time a Windows 10 or windows 11 system crashes, it collects and stores some crucial information about the crash (like when and what caused the fatality) and stores it in the files as minidump files in Minidump. Analyzing the minidump file, you can easily understand the reason behind this error. In case, your computer recently crashed and you want to know how and where to find the minidump files, follow the methods of these article and you will be easily able to analyze the reason behind the problem.

But before going on ahead to open and analyze the minidump files on your computer, create a system restore point on your computer. In case, if anything goes wrong, you can simply restore the files and settings of your computer.

Method-1 Install Windbg from Microsoft Store

1 – Install Windbg the Microsoft store app for reading Memory dump files.

2 – Click on get in store app and then install it on your system

3 – Open Windbg app once it hets installed

4 – Click on File Tab

 

Windbg File Tab Min

 

5 – Now, click on start debugging in left menu.

6 -After this, click on Open Dump file

 

 



Open Dump File Min

 

7 – Now, click on browse and browse the dump file.

Click Open.

Browse Dump Min

8 – Now, type !analyse -v command in the command box and hit enter key

Analyse Dump Min

9 – Wait  for some time for analysis to get complete. Windbg will show result of analysis on screen.

Method-2 Use BlueScreenView to analyze the minidump file-

BlueScreenView is a very good tool to analyze the minidump files on your computer. Follow these steps minutely to do so-

1. Download BlueScreenView on your computer. (Visit the website and scroll down through the page, click on the particular file matching with the CPU-architecture (32-bit or 64-bit) to download it).

 

Bluescreen View Download

 

2. After downloading the file on your computer, extract the “bluescreenview-x64.zip” file in a location of your choice.

 

Bluescreen Extract

 

3. After extracting the zip file, go to the extraction site on your computer. Double click on “BlueScreenView” to run it on your computer.

 

Bluescreen Double Click

 

4. In the BlueScreenView window, you will be able to see the description of the “Dump File“, “Crash Time“, “Caused By Driver” of the minidump files on your computer.

 

Crash Time

 

5. If you want to jump in for more deep understanding of the dump file, simply double click on it to check the properties of the particular file on your computer.

 

Properties

 

6. If you want to analyze the reason and want to find the remedy for the cause of the problem, simply right click on the dump file and then click on “Google Search-Bug Check+Driver“.

 

Search For Bsod

 

This way with BlueScreenView, you can easily check what caused BSOD on your computer and follow up to find the process to delete the root cause of the problem.

 

Method-3 Use Windows Debugger to analyze the minidump files-

Windows Debugger is a complete analyzer of minidump files on your computer.

1. Download Windows 10 SDK on your computer. Click on “DOWNLOAD THE.ISO” The latest version of Windows 10 SDK will be downloaded on your computer.

 

Download The Iso

 

2. Mount “KSDKWIN10_MULFRE_EN-US_DV9”  .iso file on your computer to visualize the files.

3. Double click on “WinSDKSetup” to run the setup on your computer.

 

Winsdksetup

 

4. In Specify Location window, choose “Install the Windows Software Development Kit-Windows 10.0.18362.1 to this computer” and then click on “Next“.

5. You can choose a separate installation directory on your computer by clicking on “Browse“.

 

Change The Installation Folder

 

6. In the License Agreement window, click on “Accept” to accept the agreement to install the kit on your computer.

 

Licesnce Agrrement

 

7. When you will be prompted for ‘Select the features you want to install‘, only check the option “Debugging Tools for Windows” and then, click on “Install“.

 

Debugging Tools For Windows

 

The installation process will consume some time.

8. When the installation process is complete, simply click on “Close” to close the setup window.

 



Close The Installation Window

 

9. Press Windows key+R to launch Run window on your computer, type “cmd” and press Ctrl+Shift+Enter to open Command Prompt window with administrative rights.

 

Cmd Min (1)

 

10. In Command Prompt window, copy-paste these commands one by one and hit Enter after each of them to execute them sequentially on your computer.

cd\Program Files (x86)\Windows Kits\Debuggers\x64\
windbg.exe -IA

 

Cmd Windbg

 

11. Click on the search box and type “windbg” and then right-click on “WinDbg(x64)*” and click on “Run as administrator” to open WinDbg on your computer. WinDbg window will be opened.

 

 

Windbg Open Run As Admin

 

[*NOTE- Choose the particular “WinDbg” version to open it according to the CPU-architecture (x64-bit or x86-bit of your system. ]

12. In WinDbg window, simply click on “File” and then click on “Symbol File Path“.

 

File Symbol File Path

 

13. In Symbol Search Path, copy this line and paste it in ‘Symbol path:‘. Finally, click on “OK” to save it.

SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols

 

Symbol Path

 

14. In the WinDbg window, click on “File” and then click on “Save Workspace” to save the changes.

 



Save Workspace

 

15. Press Windows key+R to launch Run on your computer. Type or copy-paste this folder location and then hit Enter.

C:\Windows\Minidump

 

Minidump Run

 

16. In the Minidump folder, double click on the minidump file you want to analyze on your computer.

The minidump file will be opened in WinDbg.

 

Double Click To Open It

 

[ Important– As this is the first time WinDbg is analyzing a minidump file on your computer, it will take some time to load the Kernel symbols. This entire process runs in the background. So, if WinDbg appears to be stalled or unresponsive, don’t interrupt the process. ]

17. Once, the kernel symbols are downloaded on your computer, click on “!analyze -y” to get full analysis of the problem.

 

Analyze

 

18. Now, wait for a while as the crash data will be analyzed. After the analyzation process is over, find ‘MODULE NAME:‘ and click on the respective module name to further know about the location of the file which has caused the failure. (Example– We have clicked on “nvlddmkm“).

 

Nvlddkm Module Name

 

19. Now, press Ctrl+F to open Find window, now type “probably caused by” then click on “Find Next“.

 

Find Next

 

You will see the reason for which your system had crashed. You can also notice the “BugCheck” code just below the cause of the problem. Now, compare the BugCheck code with Microsoft BugCheck Code Reference list to have an insight on the root cause of the problem.



2 thoughts on “How to read Memory Dump files in Windows 10 / 11”

  1. Hi,

    First, the line cd\Program Files (x86)\Windows Kits\Debuggers\x64\ is missing the “10” here : Kits\10\Debuggers

    Then, when i double click on the minidump file it does not open on Windbg but ask me to look for a software in the Microsoft sotre.
    I opened the right Windbg x64, so i don’t realy know where it went wrong.
    Can you help me please ?

    In hope i hear from you soon i wish you a great day.

    Ronan LM

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