How To Fix Steam Error Code 118 Or 138 In Windows 10 / 11

Steam is a gaming platform that users from different regions of the globe can use it. But sometimes the user faces various problems. One among them is “Steam error code 118 or 138”. This might be because of network issues, issues from the server side, a firewall might be blocking Steam, etc. In this article, let us see how to solve the error code 118 / 138 issues on Windows 10. Let us start!


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Method 1: Check The Steam Server Status

 

Step 1: Open the browser [any browser which you prefer].

Step 2: Go to the Steam status website to check the server status

 

Steam Status

 

Step 3: Check if there are any issues reported from any regions of the world. If there are no issues, refresh the page and check again in a few minutes. If there are any issues reported on the website then it is the Steam server error and you do not have control over it. Wait for the issue to be solved and then check the issue to be solved. If there are no issues reported then continue with below solutions.

Method 2: Allow Steam App Through Windows Defender Firewall

 

Step 1: Open the run prompt using Windows + R keys together

Step 2: Type control firewall.cpl in the run prompt and hit enter. This opens the Windows Defender Firewall

 

Firewal

 

Step 3: On the left click on Allow an app or feature through Windows Defender Firewall


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Allow App

 

Step 4: Click on Change settings button

 

Change Settings

 

Step 5: Scroll down and find for Steam app then enable it by clicking on the checkbox beside it

Step 6: Also enable Private and Public access for Steam app

 

Steam

 

Step 7: To save the changes click on OK which is at the bottom


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Step 8: Restart your computer and check if the issue is solved.

Method 3: Reset Network Settings

 

Step 1: Open Windows settings using Windows + I keys together

Step 2: Click on Network & Internet

 

Network Internet

 

Step 3: Scroll down and click on Network reset

 

Network Reset

 

Step 4: In the opened page click on reset now button

 

Reset Now

 

Step 5: Restart the system and check if the issue is solved

Method 4: Unplug And Re-plug The Power Cables

 

Step 1: Unplug the power cable connected to your computer and completely disconnect it from your power source

Step 2: Wait for five minutes and then again re-plug the cable

Step 3: Wait for the internet to be connected and then launch the Steam app. Now check if the issue is resolved.

 

Method 5: Reset Your Modem / Router

 

Step 1: Unplug all the power cable connected to your computer and also power cable of your router

Step 2: Wait for  few seconds and then connect the router / modem to your computer

Step 3: Wait for the internet to be connected and then launch the Steam app. Now check if the issue is resolved.

 

Method 6: Disable All Third-party Applications

 

Step 1: Open the run prompt using Windows + R keys together

Step 2: Type msconfig in the run prompt and hit enter. This will open the system configuration window

 

Msconfig

 

Step 3: Go to the Services tab and at the bottom uncheck the Hide all Microsoft Services then click on Disable all button


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Disable All

 

Step 4: Now go to Startup tab and click on Open task manager

 

Startup

 

Step 5: Select each of the app from startup in the task manager. Then right click on them and then click on disable

 

Disable

 

Step 6: Once all the applications are disabled, restart the system

Step 7: Now run only the Steam client. Check if the issue is solved.

Method 7:  Scan The Computer For Virus

If your computer is affected from malware or virus then this may be one of the reason for the app to not work as expected. Use a good anti-virus and scan your system to check if there are any virus and remove them. Then check if the issue is solved.

That’s it! I hope this article is helpful. Let us know which of the above method worked for you. Thank you!!

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