How To Fix Google Chrome Has Stopped Working Issue

Google Chrome is one of the most widely used browsers, but sometimes the users face issues like Chrome running slowly, not responding, crashing, etc. The most common issue is “Google Chrome has stopped working”. It may be due to various reasons like corrupted files, cache, cookies, high CPU usage, etc. But this issue can be solved. If you are thinking how? then in this article, we will discuss different methods to solve Google Chrome has stopped working issue, and with these simple steps, you will be able to get rid of the problem.


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Method 1: Restart The Chrome Browser

Firstly try to restart the browser then check if the issue still persist. If yes, then continue trying with other methods. To restart the chrome, just press Ctrl + Shift + Q keys together to exit from chrome and then reopen it by double clicking on the chrome icon. Or, follow the below steps

Step 1: Open the new tab in the browser

Step 2: Copy the below command and paste it in the address bar.

chrome://restart

 

Restart

 

Step 3: Hit enter. Chrome will close and then immediately reopen. Check if the problem is solved.

Method 2: Rename the Chrome File

 

Step 1: In the windows search type Google Chrome and right click on the best match

Step 2: From the list, click on Open file location

 

Open File

 

Step 3: A File explorer window will open where you can find Google Chrome shortcut. Now right click on it and select Open file location

 

Open File Location

 

Step 4: The actual location where Chrome file is present will be opened. Right click on the chrome file and select Rename

Step 5: Put a dot (.) after chrome. Now the filename would be “chrome.” like shown in the below image and hit enter

 

Chrome

 

Step 6: Now right click on the renamed chrome file and select Create shortcut

 

Create Shortcut

 

Step 7: A pop up will appear to create shortcut is desktop click on yes

Step 8: Now, rename the newly created shortcut on Desktop and Try opening chrome again from that shortcut.  And the browser works without any issues.

Screenshot 2022 09 07 160537 Min

 

If you already have a shortcut in the task bar below, right click on it and click on unpin from taskbar

 

Unpin

 

Now back in the explorer right click on the Chrome file and click on Pin to taskbar

 


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Pin Taskbar

 

 

Method 3: Delete Preferences File

 

Step 1: Open the run prompt using Windows + R keys together

Step 2: Copy the below command and paste it in the run prompt then hit enter

%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\

 

Default Folder

 

Step 3: This will open the file explorer. Find for Default folder and double click on it

 

Default

 

Step 4: Find for Preferences file and right click on it

Note: Take a backup of Preferences file before deleting it

Step 5: From the appeared list click on Delete. Restart the computer and check if the issue is solved.

 

Delete

 

 

Method 4: Clear The Cookies And Cache

 

Step 1: In the Chrome browser, click on the three dots at the top right corner of the browser. Click on More tools

 

More Tools

 

Step 2: Then from the fly out option, select Clear browsing data

 

Clear Browsing Data

 

 

Step 3: In the appeared window, select All time from the Time range dropdown 

Step 4: Select the checkbox beside, browsing history, cookies and other site data, cached images and files.

Step 5: Click on the Clear data button. Now check if the problem is still present.

 

Clear Data

Method 5: Disable Browser Extensions

 

Step 1: In the Chrome browser, click on the three dots at the top right corner of the browser. Click on More tools

 

More Tools

 

Step 2: Then from the fly out option, select Extensions

 

Extensions

 

Step 3: Disable all the extensions by clicking on the toggle bar. The blue color from the toggle bar should disappear.

Disable

 

Step 4: If there are unnecessary extensions, then remove them by clicking on the remove button

 

Remove

 

Step 5: Restart your system and check if the error is disappeared.

Method 6: Check For Conflicting Software

 

Step 1: Open the chrome browsers and type chrome://conflicts/ and hit enter

 

Conflicts

 

Step 2: In the results, if it says there are any conflict software, then uninstall those software

Step 3: To uninstall, open the run prompt using Windows + R keys together. Type appwiz.cpl and hit enter

 

Programs Features

 

Step 4: Right click on the conflicting software and click on uninstall.

Method 7: Restart The Computer

 

If there is any glitch in the server or any minor issues, just a re-start will solve it. So before experimenting with different solutions, restart your system once and check if Chrome works properly. If not, then try the below methods. To restart the system,

Step 1: Click on the Windows Start button at the bottom left corner of the display screen

 

Start

 

Step 2: Click on The Power button and select Restart. It might take a few minutes to finish the process.

 

Restart

Method 8: Run The Program In Compatibility Mode

 

Step 1: Go to the path where the chrome.exe file is present. Here it is the following path, copy and paste it into the file explorer address bar and hit enter.

C:\Program Files (x86)\Google\Chrome\Application

 

File Explorer

 

Step 2: Find for chrome.exe file and right click on it

Step 3: From the appeared list, click on properties

 

Chrome Exe

 

Step 4: In the properties window, go to the Compatibility tab and enable “Run this program in compatibility mode for” option by selecting the checkbox beside it.

Step 5: Once the checkbox is marked then the drop down below it will be enabled. From the dropdown select Windows 8 or Windows 7

 

Compatibility

 

Step 6: To save the changes click on Apply and OK

Step 7: Now restart your computer and check if the issue is resolved.

Method 9: Reset The Chrome Browser

 

Step 1: Open the chrome browser and click on the three dots which is at the top right corner


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Step 2: From the appeared list click on Settings

 

Settings

 

Step 3: On the left side, find for Reset and clean up and click on it

 

Reset Cleanup

 

Step 4: Click on Restore settings to their original defaults at the right side

 

Restore Settings

 

Step 5: Hit the Reset settings button to reset the browser. Now check if the issue is resolved.

 

Reset Settings

Method 10: Clean Up The Computer

 

Step 1: Open the chrome browser and click on the three dots which is at the top right corner

Step 2: From the appeared list click on Settings

 

Settings

 


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Step 3: On the left side, find for Reset and clean up and click on it

 

Reset Cleanup

 

Step 4: Select Clean up computer from the right

 

Clean Up Computer

 

Step 5: In the opened window click on Find to find the harmful software from the computer and remove it

 

Find

 

Step 6: Restart the computer and check if there is no problem in Chrome

Method 11: Scan The System Files In Your Computer

 

Step 1: In the Windows search bar, type cmd and hold Ctrl and Shift keys together and hit enter. This will open the command prompt as an administrative

Step 2: Copy the below command and paste it in the command prompt. Then hit enter to execute it

sfc /scannow

 

Scan

 

Step 3: It will take a few minutes to scan the system files.

Method 12: Re-install Google Chrome

 

Step 1: Firstly uninstall the Chrome from your computer. To do that, open the run prompt using Windows + R keys together, type appwiz.cpl and hit enter

 

Programs Features

 

Step 2: This will open Programs and features window, under uninstall or change a program find for Google Chrome

Step 3: Right click on the Google Chrome and click on uninstall

 

Uninstall

 

Step 4: To install it, go to the chrome website  and click on Download chrome

 

Download Chrome

 

Step 5: Once the download is completed, double click on the .exe file to install

Step 6: Wait for the Chrome to be installed and then use it. The issue should be resolved.

That’s it! I hope this article is helpful and let us know which of the above method you tried and worked for you. Thank you!!

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