Google Drive is one of the reliable online cloud storage platforms that is used today. It offers up to 15GB of free storage space for every user. The users can store their files and folders on the Drive and access these files and folders from any of their devices.
Many users have reported seeing an error when they try to access their Google Drive files or folder. the complete error message is as follows:
Access to <file name>.googlrusercontent.com was denied. You don't have the authorization to view these files HTTP ERROR 403
Are you seeing the same error? Don’t worry you are not alone. This is one of the most common errors that Google Drive users have encountered.
In this article, let’s discover the possible fixes to overcome this error on your browser.
Before proceeding to the fixes, ensure the following:
- You have logged in to the right google account from your browser window.
- You have the necessary permissions to open the file. In case you are not the owner of the file and see this error, you can request the owner of the file to provide you with the necessary permissions.
- If you have logged in to many google accounts, log out from all the accounts and sign in to the account from which you want to access the files.
If you’re still seeing the error on your browser. check out the fixes listed below.
Fix 1: Check if the Google services are up and running
1. Visit the Google Workspace Status Page and check if the Google Drive service is up and running.
2. Scroll down and locate the Google Drive service. If the service is running, you will see a green tick symbol next to it. Refer to the below screenshot for more details.
Fix 2: Clear the cookies and Browing data
1. Open Google Chrome.
2. In the search bar at the top, type thebelow command:
3. The Clear browsing data window shows up. Under the Basic tab, ensure you check the options Cookies and other site data.
4. From the Time range drop-down, select All time.
5. Finally, click on the Clear data button.
Fix 3: Try signing in from an incognito window
1. Open the Chrome window.
2. On the right-hand side, click on the three dots.
3. From the drop-down, choose the New Incognito Window. Alternatively, you can hold the Ctrl+Shift+N keys together.
Fix 4: Disable the Google Extensions
Check if any extensions are interfering with the working of Google Drive.
1. In the Chrome browser window that opens, type chrome://extensions
2. You will see a list of extensions. Toggle the button to disable an extension. Now check if the drive opens.
3. Repeat this process on every extension and check which extension is causing the issue, once found, click on the Remove button to delete it.
Fix 5: Try signing in from a different browser or if possible a new device.
If none of the above fixes work, try signing in from a different browser or different device altogether.
That’s all Guys!
Thank you for reading this article.
Anusha Pai is a Software Engineer having a long experience in IT industry and having a passion to write.