Is your computer not shutting down when you are trying to shut it? If your computer is not shutting down at all, don’t worry. This problem is usually caused by fast startup or corrupt drivers on your computer. Follow these simple fixes and the problem will be solved in no time at all.
Fix-1 Disable and Re-enable hibernation-
Disabling and re-enabling hibernation system may fix this issue on your computer.
1. Search “cmd” in Search box beside Windows icon .
2. Then, right click on “Command Prompt” in the elevated search result and choose “Run as administrator“.
Command Prompt with administrative rights will be opened.
3. Now, copy-paste this command in Command Prompt window, and hit Enter to execute it on your computer.
powercfg h off
Close Command Prompt window.
Try to shut down your computer.
Fix 2- Turn fast startup ‘Off’-
This problem may be caused by fast startup. Disabling it will solve this issue.
1. Press Windows key+R to launch Run window.
2. Now, copy-paste this command and then hit Enter to execute it.
Power Options window will be opened.
3. In Power Options window, on the left hand side, click on “Choose what power buttons do“.
4. Now, click on “Change settings that are currently unavailable“.
5. Next, under ‘Shutdown settings‘ uncheck the option “Turn on fast startup (recommended)“.
6. Finally, click on “Save changes” to save the changes on your computer.
Now, try to shut down your computer.
If this fix is not working, go for the next fix.
Fix-3 Update/ Rollback IMEI driver-
Updating or rolling back the IMEI driver may solve this issue.
1. Press Windows Key+R to launch Run.
2. Now, type “devmgmt.msc” and hit Enter.
This will open Device Manager window.
3. Now, in the Device Manager window, expand “System devices” and then in the expanded list, double click on “Intel(R) Management Engine Interface“.
4. In the Intel(R) Management Engine Interface Properties window, go to “Driver” tab.
5. Now, click on “Update driver” to update it.
6. Next, click on “Search automatically for updated driver software“.
7. If you see this message ‘The best drivers for your device are already installed‘ and then click on “Close“.
8. Now, click on “Rollback driver” to roll it back to the previous version.
9. Select “My apps don’t work with this driver” and then click on “Yes“.
This way, the previous version of the driver will be roll backed.
Close the Device Manager window and shut down the computer. It should solve your problem.
Your problem will be solved for sure.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.