Some Windows 10 users are complaining about a problem regarding to sudden disappearance of WiFi from their system just after their computer received an Windows Update. According to them, when they are trying to find the cause of the problem, they are discovering that ‘Intel Wireless Ac-9560‘ driver is showing ‘Error code-10‘ in Device Manger. If you are facing something similar, no need to worry. In this article we are going to discuss some solutions for this problem. Just follow them and the problem will be fixed in no time. But, before going ahead for the bigger solutions, you should attempt these initial workarounds first on your computer to try out some simpler solutions for the problem.
1. If this is the first time you are facing the problem on your computer, reboot your computer. After rebooting your computer check if you are still facing the problem or not.
2. Try a ‘hard shutdown‘-Follow these steps to do a hard shutdown of your system-
a. Press the ‘Power key‘ of your laptop/desktop until your computer shuts down completely.
b. Pull out the power cable to instantly shut down your pc.
If any of these workarounds didn’t work out for you, go for these fixes on your computer-
Fix-1 Uninstall and reinstall Intel AC-9560 driver-
Uninstalling and reinstalling Intel AC-9560 driver on your computer may solve this issue on your computer.
1. Press Windows+R to launch Run window on your computer. Now, type “devmgmt.msc” and hit Enter to open Device Manager on your computer.
2. In Device Manager window, expand “Network adapters” and then from the list of network devices right click on the problematic driver and then click on “Uninstall device“. If any warning message appears, just click on “Yes” to start the unistallation process.
3. Now, connect your router with an Ethernet cable to your computer. After connecting, open Device Manager window again. In Device Manager window, on the menu bar, click on “Action” and then click on “Scan for hardware changes“. Device Manager will reinstall the driver on your computer.
4. Unplug the ethernet cable from your computer.
Reboot your computer. After rebooting, your should be able to discover the WiFi again on your computer.
Fix-2 Reset to factory defaults-
Resetting your computer to factory defaults will help you out for sure.
1. Reboot your computer. Upon rebooting, continuously press “F2” key to enter the BIOS settings.
2. Now, go to wireless and set the first value to factory defaults
3. Now press “Esc” to exit the BIOS settings on your computer.
4. Your computer will be rebooted automatically. Check if you can discover WiFi on your computer or not.
5. If rebooting didn’t solve the problem on your computer, shut down the computer completely. Wait for a minute. Then, reboot your computer again and upon rebooting, you should be able to discover WiFi again. Your problem should be solved.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.