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Fix: VPN Error ” A Connection To The Remote Computer Could Not Be Established” In Windows 10

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We generally use a VPN for office networks or to establish an increasingly secure connection with the internet. While setting up a VPN connection is a breeze, there can also be problems associated with it. Many users experience an error while connecting to a VPN network (which had worked earlier) saying, “A connection to the remote computer could not be established. You might need to change the network settings for this connection.”


If you are also experiencing this error, nothing to worry as this can fixed easily. Let’s see how.

 

Solution 1 : Using Device Manager

 



Step 1: Press the Windows key + X together on your keyboard and select Device Manager from the context menu.

 

Start Right Click Device Manager

 

Step 2: In the Device Manager window, scroll down and expand Network adapters. Now, right-click on WAN Miniport (SSTP) and select Uninstall device from the menu.

 

Device Manager Network Adapters Expand Wan Miniport (sstp) Right Click Uninstall Device

 

Step 3: Repeat the same process as shown in Step 2 to Uninstall device for the all the Miniports listed below one by one:

 

  • WAN Miniport (PPTP)
  • WAN Miniport (PPPOE)
  • WAN Miniport (Network Monitor)
  • WAN Miniport (L2TP)
  • WAN Miniport (IPv6)
  • WAN Miniport (IP)
  • WAN Miniport (IKEv2)

 

Step 4: Now, click on the Action tab at the top of the window and select Scan for hardware changes from the context menu.

 

Action Scan For Hardware Changes

 

This will re-install all the WAN Miniports again as it was earlier. So, basically, it installs them freshly and now your VPN should work back again.

 

Solution 2 : Disable Proxy

1. Press Windows key + R to open run command box.

2. Write inetcpl.cpl in it and click OK.

 

Inetcpl.cpl Min

 

3. Click on Connections Tab from the top tab list.

4. Now, click on LAN Settings.

Lan Settings

 




5. Make sure that Use a Proxy server for your LAN is unchecked.

 

Lan Settings Proxy Server Use A Proxy Server For Your Lan Uncheck Ok

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Reader Interactions

Comments

  1. Salim says

    Worked like a charm. I was stuck on finding the MS updates. Removing the WAN Miniports and rescanning worked.
    Thanks Madhuparna

  3. John says

    Golden. Uninstalling the WAN miniports and scanning again worked like a charm! Top notch information. Thank you very much!

  7. dave says

    OMG. Tried everything, got an IT guy in, uninstalled windows updates, reinstalled updates, restarted the laptop a gazillion time – then I tried this and hey presto, straight back in. Legend, huge thanks 🙂

  12. Dan says

    It can also be a problem with DHCP relay on the VPN server…. you can workaround solve that by adding an IP Pool rather than forwarding to DHCP server. Just make sure you use a range of IPs outside of the normal DHCP.

  13. B. K. says

    Thank you very much for making this very helpful guide. The first solution solved my problem very successfully.

  14. Rich says

    uninstalling & reinstalling the wan miniports worked for me.
    thought it didn’t work, but saw comment where it had to be done twice.
    worked after the second uninstall & reinstall.
    thanks!

  25. Ken says

    I had this exact same issue and it turns out my DHCP scope for the vpn vlan was out of addresses. I increased the ip range and lowered the lease duration to 2 days (it was 8) and it immediately started working again. Maybe this will help someone.

  28. Stefan says

    Clearing out the WAN miniports was the only thing that worked after nearly an hour of troubleshooting both on the client and server-side, thank you so much!!

  40. Anonymous says

    It didnt work the first time around but after doing it a second time it worked. Thank you very much!



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