Fix: Mouse pointer works but not able to click on Windows 10 / 11

The mouse is the most essential part of your computer without which you can’t use your device efficiently. You will be very frustrated if you find out that the click buttons of your mouse are not working. If you are facing this dilemma, don’t worry. There are fixes available to solve your problem. But before going for the fixes make sure that you have gone through these initial workarounds-


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Initial Workarounds-

1. Just Unplug the mouse from the USB port and plug the mouse again. Try plugging into other USB ports available on your device.
2. Check if your mouse is working by plugging it to another computer. If your mouse is working fine on another computer then go for these fixes.

If still, you are facing the error, go for these fixes-

As the mouse is not working properly, you have to attempt these fixes with the keyboard.

Fix 1  – Restart File explorer

1 – Press CTRL +Shift + Esc keys together from the keyboard to open Task Manage on your computer.

2 – Locate Windows explorer by pressing Tab key few times and then pressing arrow keys on your keyboard

Once, Windows explorer is selected and highlighted , Press Shift and F10 keys together to right click and click on Restart.

Restart Windows Explorer Min

Fix-2 Restart your computer

If you are facing this issue for the first time on your computer, a reboot can fix the problem for you.

Follow this process to restart your device without a mouse.

Step 1 – unplug your mouse from your PC.

Step 2  – Press Alt+F4 key form your keyboard. Now, press the down arrow key till you see the “Restart” option on the window. Hit Enter to reboot your computer.

 

Restart

 

After rebooting, Wait for 5 minutes, so that everything loads up in your PC. After that Just connect your Mouse again. check if your problem has fixed or not. If the problem is still there go for the next fix.

Fix-3 Change mouse properties

According to some user’s reports, “Turn on ClickLock” has fixed the problem for them. You can follow these steps to change the mouse properties on your computer-

1. Press Windows key+R to launch Run, and type this command and hit Enter.

main.cpl

The Mouse Properties window will open.

 

Run Main Additional Mouse

 

2. Press ‘T‘ from your keyboard to “Turn on ClickLock“, and then press ‘Tab‘ for 2 times to highlight Click Lock Option.

3. Make sure , its is unchecked. If it is checked, just press space key to uncheck it.

4. Now, Press Tab again and Hit enter key.

Uncheck Click Lock

 

 

 

Press ALt+F4 to close the Mouse Properties window.

Restart your computer following the Fix-1. Check if the mouse clicks are working or not. If the problem persists go for the next fix.

Fix 4 – Run CHKDSK command

1 – Press CTRL + SHIFT + Esc keys together from your keyboard.

Using Tab keys you can move around. Using arrows keys you can Move upward and downward and using right click key on your keyboard, you can do a right click.

Using these keys open run new task.

2 – Now, using tab key reach the line create this task with admin privilideges and then using space key select it.

 

Screenshot 2022 05 05 131458 Min


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Now, Hit enter key to open cmd as admin.

3 – Now, type the following command and hit enter each time to execute them fully.

gpuupdate

Now, run this command given below

CHKDSK C:

Close the cmd window and Restart PC

Fix-5 Uninstall and reinstall the mouse driver

If your mouse driver has a corrupted driver then it will stop working, which means mouse clicks will not work. Uninstalling and reinstalling your mouse driver may fix the problem. Follow these steps to update your mouse driver-

1. First, press Windows key+R.

2. Now, type “devmgmt.msc” and hit Enter.

 

Device Managerr

 

3. At first, press Tab, and the first term on the list will be highlighted.

4. Then, press down arrow until you reach the “Mice and other pointing devices“. Now press the right side arrow to expand it.

5. After that, select the appropriate mouse device you are using with a down arrow.

6. Finally, hit Enter key to open the “Properties” of that device.

 

Update Key Witthout Mouse

 

7. When the Properties window opens, press Tab until the “General” tab is highlighted.

8. Now, you will need to press the right arrow to go to the “Driver” tab.

9. Now again press Tab to select the option that says “Uninstall driver” and hit Enter.

 

Unisntall

 

In the next steps, we will install the mouse driver again-

Method 1

Restarting your computer should reinstall the driver on your computer.

Method 2

If rebooting your computer didn’t install the driver then you have to install the driver yourself. Follow to install the driver manually-

1. In the Device Manager window, click on “Action.

2. Then, click on “Scan for hardware changes“.

 

Scan For Hardware Change

 

 

This will find the uninstalled driver and install the driver again.

Reboot your computer. You should have your mouse working again. If the problem persists go for the next fix.

Fix-6 Perform a Clean Boot

Clean booting your computer ensures that your computer is booting with a minimal set of drivers and fewer startup programs. This can solve the problem you are facing with your mouse. To clean boot, your computer follow these steps-

1. Press the Windows key and press the ‘R‘ key to launch the Run window.

2. In this Run window, simply type “msconfig” and then click on “OK“.

 

Msconfig Run

 

2. Press Tab until you highlight the “General” tab.

3. Then, the right arrow key to go to the “Boot” tab.

4. Now, press Alt+F to check the “Safe boot” option.  Now, press Alt+A to Apply the changes.

5. Finally, press Tab until you highlight the “OK” tab and hit Enter.

 

Boot Config Clean Mode Without Mouse

 

Reboot your computer.

Now, depending on the observation of how your mouse is working follow these instructions-

a. If your mouse is working fine in ‘Safe mode’, then any third-party application or malware is causing the problem for you. Go for the Fix-4.

b. If your mouse is not working then your mouse may be running with a corrupted driver or old/incompatible driver. Follow the Fix-4 and Fix-5.

Fix-7 Check if any 3rd party software is causing the error

Your mouse is not working properly may be because a 3rd party software is causing the error for your mouse pointer. Follow these steps to check if the error is caused by any 3rd party software-

1. You can easily open the Run window by pressing the Windows key+R keys together.

2. In the Run window, type “msconfig” and then click on “OK“.

 

Msconfig Run

 

3. Press Tab until you highlight the “General” tab. Press the right arrow key to go to the “Services” tab.

4. Now, press ‘H‘ to check the box beside “Hide all Microsoft services”. Now, press ‘D‘ to disable all the services.

5. Now, press ‘A‘ to apply the saved changes. Now, press Tab until you highlight “OK” and then hit Enter.

 

Sysconfig Safe Boot Without Mouse

 

Now, restart your computer easily.  it will be booted in clean mode.

Now, depending on the observation of how your mouse is working or not follow these condition-

a. If your mouse is working fine in ‘Safe mode‘, then any of these third-party applications are causing the problem for you. Reboot your computer again and disable the 3rd party softwares one by one and check for each of them if the mouse is working or not.

b. If your mouse is still not working then go for the next fixes.

 

Fix-8 Update your mouse driver

If your mouse driver has a corrupted driver then it will stop working, which means mouse clicks will not work. Updating your mouse driver may fix the problem. Follow these steps to update your mouse driver-

1. At first, you will need to pres Windows key+S together and then you will need to type “Device Manager“.

2. Then, click on the “Device Manager” which will appear in the search result.

 

Device Mngr

 

3. Press Tab and the first term on the list will be highlighted.

4. Now, press down arrow until you have reached “Mice and other pointing devices“.

5. Now press the right side to expand it. Now, select the mouse device you are using with a down arrow.

6. Now, hit Enter to open the “Properties” of that device.

 

Update Key Witthout Mouse

 

7. Now, in the Properties window, press Tab for until the “General” tab is highlighted.

8. Press the right arrow to go to the “Driver” tab.

9. Now again press Tab to select the option that says “Update driver” and hit Enter.

 

Update Driver

 

10. Simply click on the option,  “Search automatically for updated driver software“.

 

 

Driver Update

 

Wait till Windows searches for the compatible driver for your keyboard driver, downloads it and installs it.

5. Press ‘Alt+F4‘ to close the Device Manager window. Reboot your computer.

Check if you can see the mouse pointer. If still you can not see the mouse pointer on your computer, go for the next fix.

 

Fix-9 Run DISM Tool

Running the DISM tool may fix this issue. Follow these steps to use the DISM tool-

1. To open the Run window, what you have to do is press Windows key+R keys together.

2. Then, type “cmd” in the Run window. After that, press these ‘Ctrl+Shift+Enter’ keys together.

 

Cmd

 


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2. Now, copy and paste this command and then hit Enter.

DISM /Online /Cleanup-Image /RestoreHealth

 

Dism Restorehealth

 

Reboot your computer and check if the mouse is working or not. Go for the next fix if the problem is still there.

 

Fix-10 Re-enable your mouse pointer from mouse settings

If you have recently upgraded your Windows, then it is possible that Windows disabled your mouse during the update, and didn’t enable it again. So, you have to enable mouse manually-

1. Press the Windows key in your keyboard and type “mouse settings” and hit Enter.

 


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Mouse Settings

 

2. Now, press Tab until “Additional mouse options” is highlighted under “Related settings” options and hit Enter.

This will open ‘Mouse properties‘.

 

Additional Mouse Opttions

 

3. Now, press the Tab button 5 times to highlight “Buttons“.

4. Then, press the right arrow key to go the “Device Settings“.

5. Now in the Device Settings press Tab until you select ‘Enable‘. and hit Enter.

This will enable the mouse again.

Device Settings Enable

 

Reboot your computer to save the changes.

Check if the mouse is working on your computer after restart. Go for the next fix if you still facing the problem.

Fix-11 Remove any older mouse you are not using

Maybe you have changed your mouse recently and you forget to remove the older devices from your computer and that is causing the problem for you. Follow these steps to remove any older mouse-

1. Press Windows key and type “Settings” and hit Enter.

 

Settings Start

 

2. In the Settings window,  press Tab to highlight the first settings called “System“.

3. Press the right arrow key to navigate to the “Devices” settings. Press Enter to open the Devices settings.

 

Mouse Settings New

 

4. Press Tab to highlight the option “Bluetooth & other devices“. Again press Tab to highlight the options from the “Bluetooth & other devices“.

5. Press down arrow to highlight the device you don’t want. Again press Tab to highlight “Remove device” and press Enter.

 

Remove Device

 

The mouse device will be removed from your computer.

Press Alt+F4 to close the Settings.

Restart your computer and check if you can find your mouse pointer on your computer.

Alternatively

You can enable “Mouse keys” on your keyboard and attempt the fixes with them.

To enable mouse keys-

1. Press Windows key + I together to open settings. Now, Go to Ease of Access > Mouse and Turn on Mouse keys.

2. Now, you can use the number pad on your right side of your keyboard to position your mouse pointer and press 5 to open an item (assume it as the double click of the mouse).

Instructions for operating with Mouse Keys
Pressing 8 will upper the mouse pointer, pressing 2 will lower mouse pointer and 4 is to move the pointer to the left of your screen, and is to move the pointer to the right side of your screen.

When you will not need ‘Mouse Keys’, press Left Shift+Left Alt+Num Lock again to disable them.

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8 thoughts on “Fix: Mouse pointer works but not able to click on Windows 10 / 11”

  1. thanks so much. Great guide. Option #7 was my problem. Mouse is back at work. Now I need to gather some more patience to identify who is the offending service.

  2. The fixes are much too complicated for a non IT person like me to even attempt. There is malware in my printer and I wonder if this is causing my mouse to not work? Is that a possibility ?

  3. For me the easiest fix is to go the the task manager and close the file explorer. Once it closes, it will automatically open again and the issue will be gone.

  4. Some of these solutions are pretty involved. I was able to fix mine once I realized it only affected the left mouse button. I then went into the mouse settings, changed the Primary Button to Right, waited a few seconds, then put it back to Left. Problem solved.

  5. I am having trouble accessing links using both right click open new tab or just left clicking. I go to this app called i-study-helper and when you search a question it gives you options you click on the answer you want and it will either give it to you or you have to click “show answer” and it will say please wait in a que of (number). It will go as far as opening in new tab but it won’t open the que line. I have tried everything. Is it possible my computer is sick.

  6. Thank you so much this was very useful. Got it workimg on primary and secondary mouse of my laptop through the second fix. Mucho gracias amigo

  7. my mouse has a broken scroll wheel and every time i touch/use it, it doesn’t let me use any other program than the current one open. I had to buy a new mouse and that one works but it doesn’t click as fast as the other one did so i’ll try to fix the mouse with this, hopefully it works

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