Fix : Halo Infinite (Campaign) Installation Error Code 0X80070032, 0X80070424 or 0X80070005 on Xbox App

Halo Infinite (Campaign) is a first-person shooter video game available for single as well as multi-users launched in November 2021. The game is a continuation of the Halo series and is available for users on Windows, Xbox One, and Xbox Series X|S. Recently, it has also been released on Xbox Game Pass for PC to improve its reachability. A large number of players have reported seeing error codes 0X80070032, 0X80070424, or 0X80070005 while trying to install or launch the Halo Infinite game using the Xbox App on their Windows PC. The error message seen by the users facing these error codes are


ADVERTISEMENT

Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.

In this article, we have listed some troubleshooting methods that can help you fix these error codes with the Halo Infinite (Campaign ) installation on Windows 11 / 10 PC.

Fix 1 – Check the Login Account

 

1. In the Xbox app, click on your profile icon at the top right and choose the option Sign out.

 

Xbox App Sign Out Account Min

 

 

2. Once signed out, click on the icon and select the Sign-in option.

 

Xbox App Sign In Account Min

 

3. Select the right account in the list to log in.

4. Launch Microsoft Store. Click on the profile at the top right and click on the Sign-out link.

 

Ms Store Sign Out Account Min

 

5. Login back into Microsoft Store using the same account credentials that you are logged in Xbox app.

 

Ms Store Sign In To Account Same As Xbox Min

 

6. Try installing/launching the game once you have logged into the same account in both the MS Store as well as the Xbox app.

 

Fix 2 – Check the Time, Date, Time Zone, and Region

 

1. Just hold the Windows and R keys simultaneously to open the Run dialog.

2. Type ms-settings:dateandtime to open the Date & Time Settings page.

 

Run Command Open Date Time Settings Min

 

3. Here, make sure that you turn on the toggle associated with Set the time automatically.

4. Also, turn off the toggle associated with Set the time zone automatically.

5. In the Time zone, select the correct time zone based on your current location.

6. Then, click on the Sync now button in the Additional settings section at the bottom.

 

Settings Date Time Sync After Changing Time Zone Min

 

 

7. Check if the error with the game is solved.

8. If the issue still persists, open Run (Windows + R) and type ms-settings:regionlanguage to open Language & Region settings.

 

Run Command Open Region Language Settings Min

 

9. Here, check that your current country is selected using the dropdown associated with the Country or region in the Region section.

 

Settings Change Country To Current Location Min

 

10. Now, you must be able to install the Halo Infinite (Campaign) game without any errors.

 

Fix 3 – Uncheck High-Resolution Texture

 

1. Open the Xbox app.

2. Go to the Halo Infinite game which was raising the error during installation.

3. You will see Error 0% View Progress below the game.

4. Here, click on the three horizontal dots associated with the Halo Infinite game at the right end.

5. Click on Manage Game.

 

Xbox Halo Infinite Error Install Manage Game Min

 

6. Uncheck the box next to High-Res Textures and click on Apply Changes.

 

Xbox Halo Infinite Uncheck High Res Textures Min

 

7. Check if the issue with game installation is fixed.

 

 

Fix 4 – Try Game Installation Through Microsoft Store

 

1. Hit the Windows key and type Store in the search box.

2. Click on Microsoft Store in the search result.

 

Search Windows Store Min

 

3. Type Halo Infinite in the Store search box at the top.


ADVERTISEMENT

4. Click on Halo Infinite (Campaign) in the search result.

 

Ms Store Halo Infinite Game Search Min

 

5. Try to install the game from here by clicking on the Install or Get button.

6. If it redirects you to the Xbox app (game already installed), then in MS Store click on Library in the left pane.

7. Try to update/install the game from here by using the Update/Install button.

8. After installation, check if you are able to launch the game.

 

Fix 5 – Disable Development Mode for Apps

 

1. Open Task Manager using the key combination Ctrl + Shift + Esc.

2. Make sure to end Xbox and Microsoft Store apps using the End task button.

 

Task Manager End Task Xbox Store Min

 

3. Press Windows + R to open the Run dialog.

4. Type powershell and press Ctrl + Shift + Enter to open PowerShell as an administrator.

 

Run Powershell Min

 

5. In the User Account Control, click on Yes when it prompts for permissions.

6. Copy and paste the command into PowerShell and hit Enter to execute it.

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

7. Wait for some time till this process completes. During this process, you may see some error messages in red that you can ignore.

 

Powershell Disable Development Mode For All Apps Min

 

8. Check if you are able to install the game without any error.

 

Fix 6 – Rename WpSystem Folder for Error Code 0X80070005

 

1. Press Windows + E to open the File Explorer.

2. Click on This PC in the left pane and then open the D drive.

 

File Explorer This Pc D Drive Min

 

3. Here you will find WpSystem folder. If you try to rename this folder it may give you an error stating that you don’t have permission to perform the action.

4. To take ownership, right-click on the WpSystem folder and choose Properties.

 

Wpsystem Folder Properties Min

 

5. In the Properties window, go to the Security tab and click on the Advanced button.

 

Wpsystem Properties Security Advanced Min

 

6. Click on the Change link next to Owner in the Advanced Security Settings window.

 

Wpsystem Advanced Security Settings Change Owner Min

 

7. In the text box below Enter the object name to select, type Everyone and then click on the Check Names button.

8. Click on OK.

 

Wpsystem Select User Group Everyone Min

 

9. Back in the Advanced Security Settings window, check the box that says Replace owner on subcontainers and objects.

10. Click on Apply and then on OK.

 

Wpsystem Advanced Security Settings Check Replace Owner On Subcontainers Min

 

11. Click on OK again to close the Properties windows.

12. Now, again right-click on the WpSystem folder and select the option Properties.

13. Go to the Security tab and click on Advanced at the bottom.

14. Now, click on Add under the Permissions section.

 

Wpsystem Advanced Security Settings Add Permission Min

 

15. In the Permission Entry window for the folder, click on Select a principal.

 

Wpsystem Advanced Security Settings Permission Entry Select Principal Min

 

16. Type Everyone in the Select User or Group window that opens.

17. Click on Check Names and then on OK.

 

Wpsystem Select User Group Everyone Min

 

18. Check the box next to Full Control under Basic permissions and click on OK.

 

Wpsystem Advanced Security Settings Permission Entry Full Control Permission Min

 

19. Click on Apply and then OK. Close the Folder Properties window.

20. Right-click on the WpSystem folder and click on the Rename icon.

 

Wpsystem Folder Rename Min

 

21. Rename the folder to something like WpSystem.old or anything you want.

 

Wpsystem Renamed Folder Min

 

22. Check if this has helped fix the error message associated with the Halo Infinite game.

 

Fix 7 – Repair or Reset the Xbox App and Microsoft Store

 

1. Use the Windows and R key combination to open Run.

2. Type ms-settings:appsfeatures to go to the Apps & Features page.

 

Ms Settings Apps Features Min

 

3. In the text box below the App list heading, type xbox.

4. Click on the three vertical dots associated with Xbox and choose Advanced options.

 

Apps Features Xbox Advanced Options Min

 

5. Scroll down to the Reset section.

6. Click on the Repair button.

7. If the issue still exists, then click on the Reset button to reset the app data.

 

Apps Features Xbox Repair Reset Min

 

8. Click on Reset again to confirm the reset process.

9. Perform Steps 3 – 8 above for repair and reset of the Microsoft Store as well.

 

Apps Features Store Advanced Options Min

 

10. Check if the issue is resolved.

 

 

Fix 8 – Update Xbox and Store App From MS Store Library

 

1. Open the Run (Windows + R) dialog.

2. Type ms-windows-store: and hit Enter to open the Microsoft Store.

 

Run Command Open Ms Store Min

 

3. Go to the Library tab in the left pane at the bottom in the Store.

4. Here, click on the Get updates button to get any available updates for the apps.

 

Ms Store Library Get Updates Min

 

5. Once the updates are installed, restart your computer.

6. Try installing the game after startup and check if the issue is solved.

 

Fix 9 – Install Xbox Identity Provider and Gaming Services

 

1. Click on this link to go to the Microsoft website to get the Xbox Identity Provider.

2. On this page, click on the Get button.

 

Microsoft Xbox Identity Rpovider Get App Min

 

3. When prompted to open the Microsoft Store, click on the Open Microsoft Store button.

 

Xbox Identity Provider Open In Storeprompt Min

 

4. The Xbox Identity Provider page opens in Store. Click on the Get button to install it on your PC.

Note: If there is no Get button it means that it is already installed on the PC.

 

Store Xbox Identity Provider Get Min

 

5. To uninstall and reinstall the Gaming services, hit the Windows key and type powershell in the search box.

6. Right-click on PowerShell and select Run as administrator.

 

Powershell Run As Admin Min

 

7. Copy-paste or type the command below and hit Enter to execute it.

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

8. This will uninstall the gaming services.

9. Copy the command below and paste it into the PowerShell to execute it.

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

10. This opens the Microsoft Store with the Gaming Services page.

 

Powershell Remove Gaming Services Min

 

11. Here, click on Install/Get button to install the gaming services.

 

Ms Store Gaming Services Get Min

 

12. Once the installation completes, open the Xbox app and try installing the Halo Infinite game.

 

 

Fix 10 – Start Related Services

 

1. Press Windows + R and type services.msc to open the Windows Services.

 

Run Services Command Min

 

2. Locate IP Helper in the list of services and double-click on it to open the Properties.

 

Services Ip Helper Open Properties Min

 

3. Change the Startup type to Automatic using the dropdown box.

4. Click on Apply.

5. Now if the service is not running then click on Start.

6. Click on OK.

 

Ip Helper Properties Change Startup Type Min

 

7. Perform the above Steps 2 – 6 for all the services mentioned below

Xbox Accessory Management Service

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service


ADVERTISEMENT


Windows Update

Microsoft Store Install Service

 

Services Xbox Related Min

 

8. If the service named Gaming Services is not running, then right-click on it and choose Start.

 

Services Gaming Services Start Min

 

9. If it is already running, then right-click on the Gaming Services in the list of services and click on Stop.

 

Services Gaming Services Stop Min

 

10. Again, right-click and select Start to restart the service.

Note: Make sure that both the Gaming Services in the list of Windows Services are running.

11. Check if this resolves the game installation error.

 

Fix 11 – Perform a Windows Update

 

1. Open Run (Windows + R).

2. Type ms-settings:windowsupdate to open the Windows Update page.

 

Run Ms Settings Windows Update Min

 

3. Click on the Check for updates button.

 

Check For Windows Update Windows 11 Min

 

4. If there are any updates available, they will be downloaded and installed on your system.

5. Restart your PC and check if the error is resolved.

 

Fix 12 – Reset the MS Store Using WSRESET

 


ADVERTISEMENT

1 – Search cmd in Windows search box. Right click and choose run as administrator

Cmd Admin Min

2 – Type wsreset in command prompt window and hit Enter key

Wsreset

 

 

3. It opens a black window and once the reset is complete, the window closes and opens up the Microsoft Store.

4. Now try installing the app using either the Xbox app or MS Store.

 

Fix 13 – Uninstall and Re-install Xbox App

 

1. Tap the Windows key and type xbox in the search box.

2. Right-click on Xbox app in the list and select Uninstall.

 

Windows Start Xbox Uninstall Min

 

3. Click on Uninstall in the confirmation window.

 

Xbox Uninstall Confirm Min

 

4. Once the uninstallation is complete, open Microsoft Store.

5. Type xbox in the search box at the top.

6. Click on the Xbox app in the list of apps shown. This opens the Xbox app page.

 

Store Xbox App Search Min

 

7. Click on the Install/Get button.

8. Click on Yes to allow the installation to proceed.

9. Once the installation is complete, check if you are able to install the game.

 

Fix 14 – Uninstall the Game and Rename the WindowsApps Folder

 

1. Open the Xbox app.

2. Go to the Halo Infinite Game.

3. Here, click on the three horizontal dots and choose Uninstall game.

 

Xbox Uninstall Game Min

 

4. Click on Yes to confirm the uninstall.

5. Once the uninstallation is complete, open File Explorer (Windows + E).

6. Click on This PC in the left pane. Open the D drive from the right pane.

7. You need to rename the WindowsApps folder present here.

 

Pc D Drive Windowsapps Folder Min

 

8. To take ownership of the WindowsApps folder, follow Steps 4 – 19 mentioned in Fix 6 above.

9. Right-click on the WindowsApps folder and choose the Rename icon.

 

Windows Apps Rename Min

 

10. Rename the folder to something like WindowsApps.old and hit Enter.

Note: If you receive any error while renaming that states any file is open, then follow the steps below.

  • Open Task Manager (Ctrl + Shift + Esc).
  • Here, look for Gaming Services in the running processes.
  • Right-click on it and choose End task.

 

Task Manager End Task Gaming Services Min

 

  • Press Windows + R and type services.msc to open Services.
  • Right-click on Gaming Services and click on Stop if it is running. Do this for both the Gaming Services in the list.

 

Services Gaming Services Stop Min

 

  • Now try to rename the folder.
  • Once you rename the folder, go back to Services and Start the Gaming services.

 

Services Gaming Services Start Min

 

11. Restart your computer.

12. Reinstall the game after startup and check if you are able to launch it without any error.

 

 

That’s it!

You must now be able to install or launch the Halo Infinite (Campaign) without any error codes 0X80070032, 0X80070424, or 0X80070005 on the Xbox App. Let us know in the comments if this article was helpful in resolving this issue by stating the fix that worked for you.

 

 

 

 

 

 

ADVERTISEMENT