Halo Infinite (Campaign) is a first-person shooter video game available for single as well as multi-users launched in November 2021. The game is a continuation of the Halo series and is available for users on Windows, Xbox One, and Xbox Series X|S. Recently, it has also been released on Xbox Game Pass for PC to improve its reachability. A large number of players have reported seeing error codes 0X80070032, 0X80070424, or 0X80070005 while trying to install or launch the Halo Infinite game using the Xbox App on their Windows PC. The error message seen by the users facing these error codes are
Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
In this article, we have listed some troubleshooting methods that can help you fix these error codes with the Halo Infinite (Campaign ) installation on Windows 11 / 10 PC.
Fix 1 – Check the Login Account
1. In the Xbox app, click on your profile icon at the top right and choose the option Sign out.
2. Once signed out, click on the icon and select the Sign-in option.
3. Select the right account in the list to log in.
4. Launch Microsoft Store. Click on the profile at the top right and click on the Sign-out link.
5. Login back into Microsoft Store using the same account credentials that you are logged in Xbox app.
6. Try installing/launching the game once you have logged into the same account in both the MS Store as well as the Xbox app.
Fix 2 – Check the Time, Date, Time Zone, and Region
1. Just hold the Windows and R keys simultaneously to open the Run dialog.
2. Type ms-settings:dateandtime to open the Date & Time Settings page.
3. Here, make sure that you turn on the toggle associated with Set the time automatically.
4. Also, turn off the toggle associated with Set the time zone automatically.
5. In the Time zone, select the correct time zone based on your current location.
6. Then, click on the Sync now button in the Additional settings section at the bottom.
7. Check if the error with the game is solved.
8. If the issue still persists, open Run (Windows + R) and type ms-settings:regionlanguage to open Language & Region settings.
9. Here, check that your current country is selected using the dropdown associated with the Country or region in the Region section.
10. Now, you must be able to install the Halo Infinite (Campaign) game without any errors.
Fix 3 – Uncheck High-Resolution Texture
1. Open the Xbox app.
2. Go to the Halo Infinite game which was raising the error during installation.
3. You will see Error 0% View Progress below the game.
4. Here, click on the three horizontal dots associated with the Halo Infinite game at the right end.
5. Click on Manage Game.
6. Uncheck the box next to High-Res Textures and click on Apply Changes.
7. Check if the issue with game installation is fixed.
Fix 4 – Try Game Installation Through Microsoft Store
1. Hit the Windows key and type Store in the search box.
2. Click on Microsoft Store in the search result.
3. Type Halo Infinite in the Store search box at the top.
4. Click on Halo Infinite (Campaign) in the search result.
5. Try to install the game from here by clicking on the Install or Get button.
6. If it redirects you to the Xbox app (game already installed), then in MS Store click on Library in the left pane.
7. Try to update/install the game from here by using the Update/Install button.
8. After installation, check if you are able to launch the game.
Fix 5 – Disable Development Mode for Apps
1. Open Task Manager using the key combination Ctrl + Shift + Esc.
2. Make sure to end Xbox and Microsoft Store apps using the End task button.
3. Press Windows + R to open the Run dialog.
4. Type powershell and press Ctrl + Shift + Enter to open PowerShell as an administrator.
5. In the User Account Control, click on Yes when it prompts for permissions.
6. Copy and paste the command into PowerShell and hit Enter to execute it.
Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
7. Wait for some time till this process completes. During this process, you may see some error messages in red that you can ignore.
8. Check if you are able to install the game without any error.
Fix 6 – Rename WpSystem Folder for Error Code 0X80070005
1. Press Windows + E to open the File Explorer.
2. Click on This PC in the left pane and then open the D drive.
3. Here you will find WpSystem folder. If you try to rename this folder it may give you an error stating that you don’t have permission to perform the action.
4. To take ownership, right-click on the WpSystem folder and choose Properties.
5. In the Properties window, go to the Security tab and click on the Advanced button.
6. Click on the Change link next to Owner in the Advanced Security Settings window.
7. In the text box below Enter the object name to select, type Everyone and then click on the Check Names button.
8. Click on OK.
9. Back in the Advanced Security Settings window, check the box that says Replace owner on subcontainers and objects.
10. Click on Apply and then on OK.
11. Click on OK again to close the Properties windows.
12. Now, again right-click on the WpSystem folder and select the option Properties.
13. Go to the Security tab and click on Advanced at the bottom.
14. Now, click on Add under the Permissions section.
15. In the Permission Entry window for the folder, click on Select a principal.
16. Type Everyone in the Select User or Group window that opens.
17. Click on Check Names and then on OK.
18. Check the box next to Full Control under Basic permissions and click on OK.
19. Click on Apply and then OK. Close the Folder Properties window.
20. Right-click on the WpSystem folder and click on the Rename icon.
21. Rename the folder to something like WpSystem.old or anything you want.
22. Check if this has helped fix the error message associated with the Halo Infinite game.
Fix 7 – Repair or Reset the Xbox App and Microsoft Store
1. Use the Windows and R key combination to open Run.
2. Type ms-settings:appsfeatures to go to the Apps & Features page.
3. In the text box below the App list heading, type xbox.
4. Click on the three vertical dots associated with Xbox and choose Advanced options.
5. Scroll down to the Reset section.
6. Click on the Repair button.
7. If the issue still exists, then click on the Reset button to reset the app data.
8. Click on Reset again to confirm the reset process.
9. Perform Steps 3 – 8 above for repair and reset of the Microsoft Store as well.
10. Check if the issue is resolved.
Fix 8 – Update Xbox and Store App From MS Store Library
1. Open the Run (Windows + R) dialog.
2. Type ms-windows-store: and hit Enter to open the Microsoft Store.
3. Go to the Library tab in the left pane at the bottom in the Store.
4. Here, click on the Get updates button to get any available updates for the apps.
5. Once the updates are installed, restart your computer.
6. Try installing the game after startup and check if the issue is solved.
Fix 9 – Install Xbox Identity Provider and Gaming Services
1. Click on this link to go to the Microsoft website to get the Xbox Identity Provider.
2. On this page, click on the Get button.
3. When prompted to open the Microsoft Store, click on the Open Microsoft Store button.
4. The Xbox Identity Provider page opens in Store. Click on the Get button to install it on your PC.
Note: If there is no Get button it means that it is already installed on the PC.
5. To uninstall and reinstall the Gaming services, hit the Windows key and type powershell in the search box.
6. Right-click on PowerShell and select Run as administrator.
7. Copy-paste or type the command below and hit Enter to execute it.
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
8. This will uninstall the gaming services.
9. Copy the command below and paste it into the PowerShell to execute it.
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
10. This opens the Microsoft Store with the Gaming Services page.
11. Here, click on Install/Get button to install the gaming services.
12. Once the installation completes, open the Xbox app and try installing the Halo Infinite game.
Fix 10 – Start Related Services
1. Press Windows + R and type services.msc to open the Windows Services.
2. Locate IP Helper in the list of services and double-click on it to open the Properties.
3. Change the Startup type to Automatic using the dropdown box.
4. Click on Apply.
5. Now if the service is not running then click on Start.
6. Click on OK.
7. Perform the above Steps 2 – 6 for all the services mentioned below
Xbox Accessory Management Service
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Windows Update
Microsoft Store Install Service
8. If the service named Gaming Services is not running, then right-click on it and choose Start.
9. If it is already running, then right-click on the Gaming Services in the list of services and click on Stop.
10. Again, right-click and select Start to restart the service.
Note: Make sure that both the Gaming Services in the list of Windows Services are running.
11. Check if this resolves the game installation error.
Fix 11 – Perform a Windows Update
1. Open Run (Windows + R).
2. Type ms-settings:windowsupdate to open the Windows Update page.
3. Click on the Check for updates button.
4. If there are any updates available, they will be downloaded and installed on your system.
5. Restart your PC and check if the error is resolved.
Fix 12 – Reset the MS Store Using WSRESET
1 – Search cmd in Windows search box. Right click and choose run as administrator
2 – Type wsreset in command prompt window and hit Enter key
3. It opens a black window and once the reset is complete, the window closes and opens up the Microsoft Store.
4. Now try installing the app using either the Xbox app or MS Store.
Fix 13 – Uninstall and Re-install Xbox App
1. Tap the Windows key and type xbox in the search box.
2. Right-click on Xbox app in the list and select Uninstall.
3. Click on Uninstall in the confirmation window.
4. Once the uninstallation is complete, open Microsoft Store.
5. Type xbox in the search box at the top.
6. Click on the Xbox app in the list of apps shown. This opens the Xbox app page.
7. Click on the Install/Get button.
8. Click on Yes to allow the installation to proceed.
9. Once the installation is complete, check if you are able to install the game.
Fix 14 – Uninstall the Game and Rename the WindowsApps Folder
1. Open the Xbox app.
2. Go to the Halo Infinite Game.
3. Here, click on the three horizontal dots and choose Uninstall game.
4. Click on Yes to confirm the uninstall.
5. Once the uninstallation is complete, open File Explorer (Windows + E).
6. Click on This PC in the left pane. Open the D drive from the right pane.
7. You need to rename the WindowsApps folder present here.
8. To take ownership of the WindowsApps folder, follow Steps 4 – 19 mentioned in Fix 6 above.
9. Right-click on the WindowsApps folder and choose the Rename icon.
10. Rename the folder to something like WindowsApps.old and hit Enter.
Note: If you receive any error while renaming that states any file is open, then follow the steps below.
- Open Task Manager (Ctrl + Shift + Esc).
- Here, look for Gaming Services in the running processes.
- Right-click on it and choose End task.
- Press Windows + R and type services.msc to open Services.
- Right-click on Gaming Services and click on Stop if it is running. Do this for both the Gaming Services in the list.
- Now try to rename the folder.
- Once you rename the folder, go back to Services and Start the Gaming services.
11. Restart your computer.
12. Reinstall the game after startup and check if you are able to launch it without any error.
That’s it!
You must now be able to install or launch the Halo Infinite (Campaign) without any error codes 0X80070032, 0X80070424, or 0X80070005 on the Xbox App. Let us know in the comments if this article was helpful in resolving this issue by stating the fix that worked for you.